What's New

Click the thumbnails to view the newest collateral from OTG providers! 

Sales Streak Promotion
Calltower, Promo, Promotion, Sales Streak, Sell, Spiff, ucaas
CallTower Sell Sheets
CT Microsoft Teams Buyer's Guide
Buyer's Guide, Calltower, Collateral, Direct Routing, Guide, Microsoft, Microsoft Teams, Solutions, Teams, ucaas
CallTower Brochure
IoT Video Intelligence Customer Deck
Customer facing presentation for IoT Video Intelligence solution- includes thermal imaging & social distancing monitoring.
At&t, iot, Social Distancing, Thermal Imaging, Video Intelligence
Customer facing presentation for IoT Video Intelligence solution- includes thermal imaging & social distancing monitoring.
AT&T Brochure
Work From Home - An Application and Identity Management Guide | Part 1
This is part one of our three-part series on work from home - an application and identity management guide. In this session, we'll cover the in's and out's of identity and access management.
Access Management, Clearlogin, IAM, Identity Management, Multi-factor Authentication, Remote Work, remote workforce, Single Sign-On, WFH, Work From Home
This is part one of our three-part series on work from home - an application and identity management guide. In this session, we'll cover the in's and out's of identity and access management.
Evolve IP Blog Article
Two-Minute Tech: Email Security
Two-minute Tech is a series that answers the important questions being asked about tech in today's work from home environment. Most people agree security is essential to maintaining a healthy IT system. But are your customers ...
Compliance, Email Security, Evolve Ip, Remote Work, remote workforce, security, Two Minute Tech, video, WFH, Work From Home
Two-minute Tech is a series that answers the important questions being asked about tech in today's work from home environment. Most people agree security is essential to maintaining a healthy IT system. But are your customers protecting their businesses and users from things AV can't detect or might detect too late?
Evolve IP Video
CallTower Ranked Among World’s Most Elite 501 Managed Service Providers (MSP)
https://www.calltower.com/calltower-ranked-among-worlds-most-elite-501-managed-service-providers/
Calltower, CT Text, GCC High, Msp, Press Release, Service Provider
https://www.calltower.com/calltower-ranked-among-worlds-most-elite-501-managed-service-providers/
CallTower Press Release
Two-Minute Tech: SaaS Management Platform
Two-minute tech is a series that answers the important questions being asked about tech in today's work from home environment. Today’s IT administrators deal with an unprecedented number of software services. How is it possible ...
Access Management, Clearlogin, Daas, Desktop As A Service, Identity Management, Saas, Software As A Service, Workspaces
Two-minute tech is a series that answers the important questions being asked about tech in today's work from home environment. Today’s IT administrators deal with an unprecedented number of software services. How is it possible to manage security at the speed of business today?
Evolve IP Video
Integrations that Matter to your Customers
contact center, Integrations
Vonage Webinar (Recorded)
CP2020_CallTower Advantages Agenda
Adventages, Agenda, Calltower, Cisco WebEx, Direct Routing, GOld Partner, Microsoft, O365, Teams, ucaas
CallTower Brochure
CT Cloud Unite_Brochure
Calltower, Collateral, CT Cloud, ucaas, UNITE, voice
CallTower Brochure
CT Cloud Unite for Microsoft Teams
Brochure, Calltower, Collateral, CT Cloud, Direct Routing, Microsoft Teams, Solutions, Teams, ucaas
CallTower Brochure
Momentum Telecom Cloud Connect
Wherever you are, the cloud is always in reach with Cloud Connect from Momentum Telecom.
cloud, Connect, Connectivity, data, Internet, network
Wherever you are, the cloud is always in reach with Cloud Connect from Momentum Telecom.
Momentum Telecom Product Literature
Momentum Telecom Honored with 2020 Unified Communications Product of the Year Award
https://momentumtelecom.com/press-releases/momentum-telecom-honored-with-2020-unified-communications-product-of-the-year-award/
collaboration, Microsoft, mobility, MS Teams, Remote, Teams
https://momentumtelecom.com/press-releases/momentum-telecom-honored-with-2020-unified-communications-product-of-the-year-award/
Momentum Telecom Press Release
Two-Minute Tech: Storage Platform as a Service
Today’s mobile workforce and changing application landscape pose an interesting question for IT systems designers…what should I do with all those mapped drives? For a lot of IT professionals, it’s hard to imagine a world ...
Evolve Ip, It, Platform As A Service, Remote Work, remote workforce, SPaaS, Storage, Two Minute Tech, WFH, Work From Home
Today’s mobile workforce and changing application landscape pose an interesting question for IT systems designers…what should I do with all those mapped drives? For a lot of IT professionals, it’s hard to imagine a world without file servers, but that’s exactly the trend the mid-market is expecting as companies enable remote work and invest in SaaS applications.
Evolve IP Video
Evolve IP Eases Remote Work Issues for Investment Firm
Johnson Investment Counsel, an investment advisory firm based in Cincinnati, uses a DaaS offering from Evolve IP, and it's transition to remote work faced minimal issues, thanks to the flexible nature of cloud-hosted desktops.
Case Study, Daas, Desktop As A Service, Desktops, Evolve Ip, Remote Work, remote workforce, Use Case, VDI, Virtual Desktop Infrastructure, Virtual Desktops, WFH, Win Notice, Work From Home
Johnson Investment Counsel, an investment advisory firm based in Cincinnati, uses a DaaS offering from Evolve IP, and it's transition to remote work faced minimal issues, thanks to the flexible nature of cloud-hosted desktops. 
Evolve IP White Paper
Evolve Contact Suite (ECS) Web Agent Client Demo
The Evolve Contact Suite is a fully unified, omnichannel contact center and PBX solution that's Gartner recognized and is priced significantly lower (30-40%) than comparable solutions. In this demo video, VP of Contact Center ...
call center, ccaas, contact center, Demo, Ecs, Evolve Contact Suite, Gartner, Remote Agents, remote workforce, Web Agent
The Evolve Contact Suite is a fully unified, omnichannel contact center and PBX solution that's Gartner recognized and is priced significantly lower (30-40%) than comparable solutions. In this demo video, VP of Contact Center Solutions, Rich Fox, provides a sneak peak into the ECS Web Agent Client application.
Evolve IP Video
Conversational AI for Business Communication
Ai, contact center, Virtual, Virtual Assistant
Vonage Webinar (Recorded)
Get Back to Basics with Express and Elevate
contact center
Vonage Webinar (Recorded)
Territory Map & Contact Info
Territory map of Strategic Partner Managers with contact info; Partner Support and Sales Engineers
Contacts, Engineers, Map, Partner Manager, Support, Territory
Territory map of Strategic Partner Managers with contact info; Partner Support and Sales Engineers
BullsEye Telecom Brochure
CT TEXT for Microsoft Teams
Calltower, Chat, Conversation, CT Text, Microsoft, MS Teams, NEW FEATURE, Sms, Teams, Text
CallTower Brochure
OfficeSuite Agent Demo Program
The OfficeSuite UC Agent Demo Program offers channel partners an easy and interactive way to demonstrate OfficeSuite UC to their prospective customers, as well as familiarize their sales representatives with the platform, ...
Demo, OfficeSuite
The OfficeSuite UC Agent Demo Program offers channel partners an easy and interactive way to demonstrate OfficeSuite UC to their prospective customers, as well as familiarize their sales representatives with the platform, increasing their overall confidence when selling the solution.
Windstream Enterprise Data Sheet
Evolve IP Releases RECAP - AI Driven Speech Analytics and Voice Recording Platform for Microsoft Teams, Unified Communications and Contact Center
Evolve IP has officially released Evolve RECAP, our voice recording, transcription, and speech analytics platform with AI-driven natural language processing, for Microsoft Teams, the Evolve Contact Suite (ECS), and Cisco unified ...
ccaas, collaboration, contact center, Contact Center As A Service, Evolve Ip, Microsoft Teams, MS Teams, Recap, Speech Analytics, Teams, uc, ucaas, unified communications, Voice Enabled Teams, Voice Recording
Evolve IP has officially released Evolve RECAP, our voice recording, transcription, and speech analytics platform with AI-driven natural language processing, for Microsoft Teams, the Evolve Contact Suite (ECS), and Cisco unified communications.
Evolve IP Press Release
Two-Minute Tech: Microsoft Teams Direct Routing
Two minute tech is a series that answers the important questions being asked about tech in today's work from home environment. There's no doubt, the telephone is here to stay. However, your clients are focused on new ...
collaboration, Direct Routing, Microsoft, Microsoft Teams, MS Teams, Teams, Two Minute Tech, ucaas, unified communications, video, Voice Enabled Teams
Two minute tech is a series that answers the important questions being asked about tech in today's work from home environment. There's no doubt, the telephone is here to stay. However, your clients are focused on new collaboration technologies internally. Can they be the same?
Evolve IP Video
DaaS Providers - Compare DaaS Providers & Hosted Virtual Desktop Solutions
Provides a list of the top global DaaS providers and solutions, delivers an overview of the top virtual desktop technologies, and answers common DaaS FAQ.
Daas, Desktop As A Service, Desktops, Evolve Ip, Gartner, VDI, Virtual Desktop Infrastructure, Virtual Desktops, Workspaces
Provides a list of the top global DaaS providers and solutions, delivers an overview of the top virtual desktop technologies, and answers common DaaS FAQ.
Evolve IP Blog Article
ServiceNow and Vonage Contact Center
contact center, Service Now
Vonage Webinar (Recorded)
Moving from the Classroom to the Cloud
cloud, Distance Learning, Education, Virtual Learning
Vonage Webinar (Recorded)
Innovating the Contact Center with Salesforce
contact center, Integrations
Vonage Webinar (Recorded)
Advantages of a Flexible Communications Platform
communications, Flexible Communications, Full Stack, Platform
Vonage Webinar (Recorded)
Anatomy of a Deal
Closing Deals, contact center, Deal, ucaas
Vonage Webinar (Recorded)
Hyper Automation to Fill the IT Skills Gap
Lori Thomas, MetTel’s SVP, Strategic Engagement & Transformation, and Ed Fox, MetTel’s CTO, provide their perspectives on AI and hyper automation. The combination of AI and process automation has the potential to complement ...
Ai, Hyper Automation, It, MetTel
Lori Thomas, MetTel’s SVP, Strategic Engagement & Transformation, and Ed Fox, MetTel’s CTO, provide their perspectives on AI and hyper automation. The combination of AI and process automation has the potential to complement IT expertise, exceeding human capabilities alone.
MetTel Video
CallTower Launches Native SMS Texting for Microsoft Teams Direct Routing
https://www.calltower.com/native-sms-texting-for-microsoft-teams-direct-routing/
Calltower, CT Text, Microsoft Teams, Sms, Text
https://www.calltower.com/native-sms-texting-for-microsoft-teams-direct-routing/
CallTower Press Release
CallTower launches Microsoft Teams integration with popular CRM software
https://www.calltower.com/calltower-launches-microsoft-teams-integration-with-popular-crm-software/
Calltower, CRM, Microsoft, Press Release, Teams, ucaas
https://www.calltower.com/calltower-launches-microsoft-teams-integration-with-popular-crm-software/
CallTower Press Release
The Future of Work Anywhere: 5 Considerations for the Post-COVID Workforce - a 24 Minute Webinar
Well over 100 IT professionals watched Scott Kinka, CTO of Evolve IP, present "5 Keys for a Successful Work Anywhere Blueprint". If your customers need a permanent Work Anywhere platform for their employees, this is the ...
collaboration, Daas, Desktop As A Service, Microsoft Teams, MS Teams, remote workforce, VDI, Virtual Desktop Infrastructure, Virtual Desktops, Voice Enabled Teams, WFH, Work Anywhere, Work From Home, Workspaces
Well over 100 IT professionals watched Scott Kinka, CTO of Evolve IP, present "5 Keys for a Successful Work Anywhere Blueprint". If your customers need a permanent Work Anywhere platform for their employees, this is the presentation for you.
Evolve IP Video
Virtual Desktop Infrastructure Provider - Comparing DIY to DaaS Providers
While most mid-sized organizations have moved toward using hosted virtual desktops, some enterprise firms are still evaluating building and supporting in-house virtual desktop infrastructure. This post compares and contrasts ...
Daas, Desktop, Desktop As A Service, Evolve Ip, VDI, Virtual Desktop Infrastructure, Virtual Desktops, Workspaces
While most mid-sized organizations have moved toward using hosted virtual desktops, some enterprise firms are still evaluating building and supporting in-house virtual desktop infrastructure. This post compares and contrasts using virtual desktop providers versus building onsite VDI. 
Evolve IP Blog Article
DaaS and RTAV | Key Considerations for DaaS and Softphones
Evolve IP has been providing virtual desktops or DaaS along with voice over IP or VOIP / UCaaS since 2008. With over a decade of experience, we've uncovered some do's and don'ts that IT should take into considerations. We've ...
Daas, Desktop As A Service, Desktops, Evolve Ip, Softphone, VDI, Virtual Desktop, Virtual Desktop Infrastructure, Workspaces
Evolve IP has been providing virtual desktops or DaaS along with voice over IP or VOIP / UCaaS since 2008. With over a decade of experience, we've uncovered some do's and don'ts that IT should take into considerations. We've tried to distill it down to 3 main concepts. 
Evolve IP Blog Article
5G Designed to Handle Increasing Network Densification
Ed Fox, CTO of MetTel, discusses a stadium use case for 5G and how its representative of the real purpose of 5G—to handle “the densification of the network” caused by device proliferation.
5G, Device Proliferation, Innovation Summit, MetTel, Network Densification
Ed Fox, CTO of MetTel, discusses a stadium use case for 5G and how its representative of the real purpose of 5G—to handle “the densification of the network” caused by device proliferation.
MetTel Video
AI and 5G Bring the Intelligent Edge to Life
Jason Inskeep, Director of 5G Center of Excellence at AT&T, Marvin Wheeler, CEO of Cybraics, and Dave Twinam, Director of Systems Engineering at VeloCloud/VMware, define Intelligent Edge and how priorities shift based on customer ...
5G, Innovation Summit, Intelligent Edge, MetTel
Jason Inskeep, Director of 5G Center of Excellence at AT&T, Marvin Wheeler, CEO of Cybraics, and Dave Twinam, Director of Systems Engineering at VeloCloud/VMware, define Intelligent Edge and how priorities shift based on customer use cases.
MetTel Video
AI is Needed to Keep Pace with 5G Security Threats
Marvin Wheeler, CEO of Cybraics, discusses the need for AI involvement in security . Anomalous behaviors in network activity are increasingly more difficult to identify and their speed will accelerate with 5G .
5G, Ai, MetTel, security
Marvin Wheeler, CEO of Cybraics, discusses the need for AI involvement in security. Anomalous behaviors in network activity are increasingly more difficult to identify and their speed will accelerate with 5G.
MetTel Video
Application Mobility is the New Disaster Recovery
Ed Fox, CTO at MetTel, discusses considerations for business continuity and security with the introduction of 5G. Application mobility is necessary to combat the lowered tolerance for latency in disaster recovery.
5G, Application Mobility, Disaster Recovery, Innovation Summit, MetTel
Ed Fox, CTO at MetTel, discusses considerations for business continuity and security with the introduction of 5G. Application mobility is necessary to combat the lowered tolerance for latency in disaster recovery.
MetTel Video
Ransomeware as a Service
Marvin Wheeler, CEO of Cybraics, discusses ransomeware with MetTel’s CTO, Ed Fox. The business of ransomeware is booming as 92% of attacks result in payment.
Innovation Summit, MetTel, Ransomeware
Marvin Wheeler, CEO of Cybraics, discusses ransomeware with MetTel’s CTO, Ed Fox. The business of ransomeware is booming as 92% of attacks result in payment.
MetTel Video
VMware Tools and Zero Trust Security for a Multi-Cloud World
Bryan Beal, Senior Director, Strategy & Solution Innovation at VMware, discusses the complex threat landscape with Ed Fox, CTO of MetTel.
Innovation Summit, MetTel, Multi-Cloud, security
Bryan Beal, Senior Director, Strategy & Solution Innovation at VMware, discusses the complex threat landscape with Ed Fox, CTO of MetTel.
MetTel Video
Why Masergy - Customer Pitch Deck
Masergy, Pitch Deck
Masergy Presentation
Manufacturing Vertical Video
Manufacturing, Masergy, Vertical, video
Masergy Video
Manufacturing Vertical Brochure Guide
Brochure, Guide, Manufacturing, Masergy, Vertical
Masergy Brochure
Manufacturing Vertical Pitch Deck
Manufacturing, Pitch Deck, PPT, Vertical
Masergy Presentation
Legal Professional Services Vertical Video
Legal, Masergy, Professional Services, Vertical, video
Masergy Video
Legal Professional Services Vertical Brochure Guide
Brochure, Guide, Legal, Masergy, Professional Services, Vertical
Masergy Brochure
Legal Professional Services Vertical Pitch Deck
Legal, Pitch Deck, PPT, Professional Services, Vertical
Masergy Presentation
Healthcare Vertical Video
Healthcare, Masergy, Vertical, video
Masergy Video
Healthcare Vertical Brochure Guide
Brochure, Guide, Healthcare, Masergy, Vertical
Masergy Brochure
Healthcare Vertical Pitch Deck
Healthcare, Pitch Deck, PPT, Vertical
Masergy Presentation
Financial Vertical Video
Financial, Masergy, Vertical, video
Masergy Video
Financial Vertical Brochure Guide
Brochure, Financial, Guide, Masergy, Vertical
Masergy Brochure
Financial Vertical Pitch Deck
Financial, Pitch Deck, PPT, Vertical
Masergy Presentation
Solution Brief- Masergy Zenith Program
Masergy, Partner Program, Program, Zenith Program
Masergy Brochure
Masergy Zenith Program Guide
Guide, Masergy, Partner Program, Zenith
Masergy Brochure
Managed SD-WAN Secure- Solution Brief
Masergy, Overview, SD-WAN, Sell Sheet, Solution Brief
Masergy Sell Sheets
Masergy SD-WAN - Partner FAQ
FAQ, SD-WAN
Masergy FAQ
Customer Pitch Deck- Managed SD-WAN-Copy
Deck, Masergy, Pitch, Powerpoint, PPT, Presentation, SD-WAN
Masergy Presentation
8x8 Voice for Microsoft Teams Partner FAQ
Answers to partners' most common questions around 8x8 Voice for Microsoft Teams - available now!
ccaas, collaboration, contact center, PSTN, ucaas
Answers to partners' most common questions around 8x8 Voice for Microsoft Teams - available now!
8x8 FAQ
Ooma Logo (Black)
Ooma
Ooma Partner Resource
IoT LPWA Networks- Narrowband & LTE-M
Customer brochure covering AT&T LTE-M and Narrowband IoT networks
At&t, iot, LTE_M, Narrowband
Customer brochure covering AT&T LTE-M and Narrowband IoT networks
AT&T Brochure
IoT Use Cases- High Level
High level overview of how IoT can help during unpredictable times.
Covid, iot, Use Cases
High level overview of how IoT can help during unpredictable times.
AT&T Brochure
IoT Overview Customer Deck
Customer facing IoT Overview Deck
5G, At&t, iot, mobility
Customer facing IoT Overview Deck
AT&T Brochure
5G for Business Product Brief
Customer facing product brief covering AT&T 5G for business.
5G, At&t, mobility
Customer facing product brief covering AT&T 5G for business.
AT&T Brochure
IoT Video Intelligence Product Brief
Customer facing product brochure for AT&T Video Intelligence Solutions. For more detail, see the IoT Video Intelligence Customer Deck.
Covid, iot, Thermal, Video Intelligence
Customer facing product brochure for AT&T Video Intelligence Solutions.  For more detail, see the IoT Video Intelligence Customer Deck.  
AT&T Brochure
066: Unraveling & Upgrading IT with Bryan Buck & Griffin Dunn
In this episode, David and John speak with Bryan Buck and Griffin Dunn of Burwood Group, a Star2Star partner and managed service provider for unified communications, security, and networking solutions. Bryan, Practice Director, ...
Cloud-native, collaboration, communications, It, uc, ucaas, unified communications, Upgrade
In this episode, David and John speak with Bryan Buck and Griffin Dunn of Burwood Group, a Star2Star partner and managed service provider for unified communications, security, and networking solutions. Bryan, Practice Director, and Griffin, Senior Consultant, each share their background and what a day in the life at Burwood Group is like. In their stories, hear some sales advice on how to handle some of the common objections from companies who are hesitant to change their infrastructure or management of IT. You'll also hear about the company's dedication to post-sale training, support, and continued guidance. Plus, listen to hear some of the hurdles customers are anticipating as they prepare to transition back to the office after the disruption from Coronavirus. LISTEN NOW
Star2Star Podcast
065: Customer Centric Selling Strategy with Frank Visgatis
In this episode, David and John speak with Frank Visgatis, President & Chief Operating Officer at CustomerCentric Systems LLC. Frank takes you along on his journey of how he started out in his career in the technology sector, and ...
cloud, Cloud Communications, Cloud-native, collaboration, communications, Customer, Customer Centric, Customer-centric, Sales, Strategy, uc, ucaas
In this episode, David and John speak with Frank Visgatis, President & Chief Operating Officer at CustomerCentric Systems LLC. Frank takes you along on his journey of how he started out in his career in the technology sector, and was pulled into sales where he found great success and a passion that eventually bloomed into the company he helped establish today. Join the talk to dissect the classic sales approach and view what's stuck and what's been perfected. You'll hear a few stories of how big name companies learned to differentiate their sales strategies, have a few laughs on the old days of sales, and learn the knack to the customer centric selling approach. LISTEN NOW
Star2Star Podcast
Telehealth Trends In Response To COVID-19
2020 has seen a massive uptick in telehealth, with an increasing number of healthcare facilities now offering digital communications services due to COVID-19. Related: Choosing Cost-effective Communications In one recent ...
Cloud-native, collaboration, communications, covid-19, enterprise, Telehealth, Telemedicine, uc, ucaas, unified communications
2020 has seen a massive uptick in telehealth, with an increasing number of healthcare facilities now offering digital communications services due to COVID-19. Related: Choosing Cost-effective Communications In one recent study, 42 percent of respondents said they have used telehealth services since the beginning of the COVID-19 pandemic. Of those respondents, 65 percent claimed it’s because visits are more convenient than meeting a physician in the office. Sixty-three percent reported they enjoy not having to worry about being exposed to other potentially sick patients. And 44 percent said they believe it’s easier to make an appointment using telehealth, while 38 percent said they like the streamlined approach to follow-up and communications. Related: Team Collaboration Solutions & What To Look For It’s clear that telehealth is part of the “new normal” in healthcare. With all signs indicating that COVID-19 is here to stay for the foreseeable future, many healthcare providers will be looking to either implement or upgrade their telehealth solutions in the coming weeks. Telehealth & UCaaS Unified communications as a service (UCaaS) can serve as a reliable and cost-effective telehealth enabler, as it offers every element that’s necessary for accommodating patients. UCaaS involves centralizing multiple communications tools into one centralized platform that can be easily accessed from any location. Here are some of the many ways that UCaaS can support telehealth: Secure Communication Healthcare providers need to be extra careful when selecting a patient-facing communications platform, as they need to go above and beyond to protect sensitive healthcare data — both in transit, and in storage. Healthcare data is extremely valuable, and a top target for cybercriminals. Related: How UCaaS Can Help Teams Transition To The New Normal UCaaS can enable secure and HIPAA-compliant communication. The technology is typically much safer and more robust than what you will find in a standard video conferencing platform, as it will come with encryption and user access controls. Convenient Access Another great aspect about using UCaaS for telehealth is that it provides numerous options for patients to communicate with physicians. For example, doctors can use secure video calls to virtually examine patients and perform routine check-ups or follow-ups. Patients can also communicate using voice, or exchange text messages with providers. UCaaS can even support secure faxing, for transmitting sensitive records and forms. Enhanced Internal Communication Backend communication is critical in healthcare as well. Doctors need to regularly communicate with clinical assistants and other physicians throughout the day, which can be difficult when team members are spread out and working remotely. UCaaS can provide instant access to other team members at any time, providing a convenient way to collaborate as a team. UCaaS is helpful for scheduling employees, coordinating appointments, and streamlining administrative tasks. Cost-effective Service Like all businesses, healthcare companies need to cut unnecessary costs wherever possible. UCaaS can help companies slash telecommunications costs, and leverage cost-effective VoIP instead of relying entirely on landlines. VoIP can significantly reduce hardware and maintenance costs, and further cost savings can be achieved by pooling or bursting lines.
Star2Star Blog Article
Choosing Cost-effective Communications
Right now, most businesses are under enormous pressure to slash unnecessary costs. Executives are challenged to do this in an intelligent way, by identifying areas of waste and strategically eliminating expenses in places where ...
Cloud-native, collaboration, communications, Cost-effective, telecommunications, uc, ucaas, unified communications
Right now, most businesses are under enormous pressure to slash unnecessary costs. Executives are challenged to do this in an intelligent way, by identifying areas of waste and strategically eliminating expenses in places where it makes sense. Related: Team Collaboration Solutions & What To Look For This is often much easier said than done in telecommunications, though, where companies tend to pay far more than they have to because of limited visibility and knowledge. As it turns out, companies can usually save around 40 percent or even more when they actively choose to reduce monthly expenses. Here are some ways that this can be accomplished: Prioritize Cost-effective Communications One of the top reasons why companies overspend on communications is due to a lack of internal awareness and transparency. Tasks like reviewing, approving, and paying bills can be spread across different departments, leading to knowledge gaps and paying for services that are no longer required. Related: How UCaaS Can Help Teams Transition To “The New Normal” For this reason, it’s a good idea to have a system in place to protect against unnecessary spend. This could be accomplished by requiring a multi-stage sign-off before sending payments, or even by having a regular cost reduction task force to meet and review things like billing and vendor relationships. Some communications providers also offer a single monthly bill for everything owed across the organization--even if it has multiple locations. Prioritizing cost-effective communications can be as simple as finding a provider who will work with your team to help you save money without compromising solutions or service. Drill Down Into Offerings Oftentimes, businesses will get comfortable with their vendor relationships and assume that they are being given honest and fair pricing, when in fact they are being fleeced by hidden fees and paying for services they don’t need. Related: How To Prepare Your Business For A Communications Upgrade It’s vital to regularly review standing agreements and compare them with the latest offerings, to avoid overpaying for services that could be obtained for less money. For example, vendors will sometimes partner with service providers, resell their platforms under their own label, and charge more for usage fees. It can be far more cost-effective to find a vendor who owns their own technology, and is able to keep costs low. Look for A Way Out Vendors like to try and hook businesses by making them sign binding deals with expensive termination fees. However, options are always available if you need to get out of a contract. You may be able to qualify for incentives like funding to cover early exit fees, or even free service for an extended period for jumping ship. Don’t be afraid to negotiate or explore the market. As the customer, the power is in your hands — not the vendor’s. Leverage Bundled Offerings The communications landscape is more complicated and expensive than ever. With text messaging, voice, video, and data, the list of critical services is getting larger by the year, making it difficult to track and manage ongoing expenses. Related: Are Integrated Communications On Your Radar? The best way to stay on top of expenses and avoid this is to look for competitive bundles, for needs like business voice, team collaboration, and other essential services. You’re guaranteed to get a lower cost, and in addition, you’ll have a single vendor to go through whenever support is needed or extra services are required (like SD-WAN, or PSTN fax).
Star2Star Blog Article
Gartner Report for Selecting Internet Aggregators Summary
This special research paper from Gartner, “3 Key Steps to Optimize Cost and Quality When Using Internet Aggregators” highlights the immense cost-saving ability of internet service aggregators, such as MetTel, and validates ...
Gartner, Internet Aggregators, MetTel
This special research paper from Gartner, “3 Key Steps to Optimize Cost and Quality When Using Internet Aggregators” highlights the immense cost-saving ability of internet service aggregators, such as MetTel, and validates and recommends the MetTel model’s ability to help customers achieve the greatest cost-efficiency in their internet services, as also recognized in their recommended reading, “4 Steps in Selecting ISP Aggregation Services.”
MetTel White Paper
Next Best Action: Hyper Automation at its Best
Ed Fox, CTO of MetTel, explains how implementing MetTel Intelligent Automation with SD-WAN has improved customer experience. With MetTel Intelligent Automation, the time it takes humans to make decisions is replaced by an AI ...
Hyper Automation, Innovation Summit, Intelligent Automation, MetTel
Ed Fox, CTO of MetTel, explains how implementing MetTel Intelligent Automation with SD-WAN has improved customer experience. With MetTel Intelligent Automation, the time it takes humans to make decisions is replaced by an AI using “Using Next Best Action” process to automatically identify incidents, triage and restore in nearly no time at all.
MetTel Video
Satellite Broadband
Satellite Broadband allows businesses of all types to connect just about anywhere. Single or multi-location businesses can use the service as a reliable primary connection for hard to reach sites or as reliable backup connection ...
broadband, MetTel, Satellite, Satellite Broadband
Satellite Broadband allows businesses of all types to connect just about anywhere. Single or multi-location businesses can use the service as a reliable primary connection for hard to reach sites or as reliable backup connection to protect against costly outages. High-capacity satellites provide America’s largest high-speed internet network and equipment is professionally installed in typically just a few hours. With speeds up to 35 Mbps available to 96% of the US population and up to 100 Mbps in select areas.
MetTel Data Sheet
The Sentimental Value of Intelligent Voice
Ed Fox, CTO of MetTel, discusses sentiment analysis, real-time transcriptions, and data mining with intelligent voice.
Data Mining, Innovation Summit, Intelligent Voice, MetTel, Sentiment Analysis
Ed Fox, CTO of MetTel, discusses sentiment analysis, real-time transcriptions, and data mining with intelligent voice.
MetTel Video
Fusion Connect Partner Overview
Partner, Partner Program, Program
Fusion Connect Partner Resource
5 Considerations for Creating a Permanent Remote Work Strategy
'One day we were in the office and the next we were working from home'. Read this article to find out how Evolve IP is enabling our clients with permanent remote work strategies.
collaboration, communications, Daas, Desktop As A Service, Microsoft Tea, Microsoft Teams, MS Teams, Remote, Voice-enabled Teams, WFH, Work Anywhere, Work From Home
'One day we were in the office and the next we were working from home'. Read this article to find out how Evolve IP is enabling our clients with permanent remote work strategies. 
Evolve IP Press Release
Two-Minute Tech: SaaS-ify
Two-minute tech is a series that answers the important questions being asked about tech in today's work from home environment. A lot of your customers are accessing software and services via their own device. So does business ...
Access Mangement, Clearlogin, Daas, Desktop As A Service, Evolve Ip, Identity Management, Remote, Saas, Software As A Service, WFH, Work Anywhere, Work From Home
Two-minute tech is a series that answers the important questions being asked about tech in today's work from home environment. A lot of your customers are accessing software and services via their own device. So does business today still need the start menu?
Evolve IP Video
Fusion Connect Dedicated Internet Access (DIA) Product Sheet
Access, Dia, Product Sheet
Fusion Connect Product Literature
Fusion Connect SIP
Fusion SIP, Product Sheet, Sip
Fusion Connect Product Literature
Fusion Connect Business Voice Lines (POTS) Product Sheet
Pots, Product Sheet, voice
Fusion Connect Product Literature
FusionWorks
Fusionworks, Hosted Voice, Product Sheet
Fusion Connect Product Literature
FusionWorks Pro Hoteling Product Sheet
Fusionworks Pro, Hoteling, Product Sheet
Fusion Connect Product Literature
Fusion Connect Microsoft 365 Product Sheet
Microsoft 365, Product Sheet
Fusion Connect Product Literature
Fusion Connect Microsoft Office 365 Product Sheet
Microsoft Office 365, Office 365, Product Sheet
Fusion Connect Product Literature
FusionWorks UC One Product Sheet
Fusionworks Uc One, Product Sheet, uc
Fusion Connect Product Literature
FusionWorks Suite Product Sheet
Fusionworks, Product Sheet, Suite
Fusion Connect Product Literature
FusionWorks Pro Features Product Sheet
Features, Fusionworks Pro, Product Sheet
Fusion Connect Product Literature
FusionWorks Pro UC
Fusionworks Pro Uc, Product Sheet, uc
Fusion Connect Product Literature
FusionWorks Pro Product Sheet
Fusionworks Pro, Hosted Voice, Product Sheet
Fusion Connect Product Literature
Fusion Connect Unified Threat Management Product Sheet
Product Sheet, security, UTM
Fusion Connect Product Literature
Fusion Connect Unified Product Catalog Naming Matrix
Product Mapping, Unified Product Catalog
Fusion Connect Product Literature
Fusion Connect MPLS Product Sheet
mpls, Product Sheet
Fusion Connect Product Literature
Fusion Connect SD-WAN Product Sheet
Product Sheet, SD-WAN
Fusion Connect Product Literature
Johnson Investment Counsel's Pandemic and Business Continuity Planning Enables Employees to Work Anywhere
Evolve IP ensures "seamless experience" between Work From Home Advisors at Johnson Investment Counsel and their clients with integrated Collaboration, Communications and Virtual Workspaces.
Business Continuity, Case Study, collaboration, Communication, Compute, Daas, Desktop As A Service, Desktop Computing, VDI, WFH, Work Anywhere, Work From Home, Workspaces
Evolve IP ensures "seamless experience" between Work From Home Advisors at Johnson Investment Counsel and their clients with integrated Collaboration, Communications and Virtual Workspaces.
Evolve IP Press Release
Understanding your Calling Plan Options.
Calling Plan, Calltower, Collateral, Microsoft, Teams, Telephony Options, ucaas
CallTower Brochure
Two-Minute Tech: Virtual Desktop Infrastructure
Two-minute tech is a series that answers important questions being asked about tech in today's work from home environment.These days a lot of companies are evaluating their business continuity plans. Are your customers users able ...
Compute, Daas, Desktop As A Service, Desktop Computing, End User Computing, Evolve Ip, Remote, VDI, Virtual Desktop Infrastructure, WFH, Work Anywhere, Work From Home, Workspaces
Two-minute tech is a series that answers important questions being asked about tech in today's work from home environment.These days a lot of companies are evaluating their business continuity plans. Are your customers users able to work from home and still be fully productive?
Evolve IP Video
AT&T Cybersecurity: Governance, Risk and Compliance Services
Customer brochure for AT&T Cybersecuirty Consulting for Governance, Risk, and Compliance. With the increase in the number of security breaches and the passage of many new laws regarding security and privacy, it has become ...
At&t, Compliance, cybersecurity, Governance
Customer brochure for AT&T Cybersecuirty Consulting for Governance, Risk, and Compliance.  With the increase in the number of security breaches and the passage of many new laws regarding security and privacy, it has become increasingly important for companies to take a proactive approach towards managing risk, security and compliance.
AT&T Brochure
AT&T Managed Security Solutions- Overview
Customer brochure that provides a high level overview of AT&T Managed Security Solutions: Endpoint, Network, Data & Application, Threat Management & Incident Response, and Cybersecurity Consulting.
At&t, cybersecurity, security
Customer brochure that provides a high level overview of AT&T Managed Security Solutions: Endpoint, Network, Data & Application, Threat Management & Incident Response, and Cybersecurity Consulting.
AT&T Brochure
AT&T Vulnerability Scanning Solutions
Customer brochure for AT&T Vulnerability Scanning Solutions, to help customers understand where their business is vulnerable and improve enterprise security.
cybersecurity, security, Vss, Vulnerability Scanning
Customer brochure for AT&T Vulnerability Scanning Solutions, to help customers understand where their business is vulnerable and improve enterprise security.
AT&T Brochure
Security solutions for Payment Card Industry (PCI)Compliance
Customer facing brochure for AT&T PCI Compliance Solutions, helping to protect businesses from theft of cardholder data.
At&t, cybersecurity, PCI, PCI Compliance, security
Customer facing brochure for AT&T PCI Compliance Solutions, helping to protect businesses from theft of cardholder data.
AT&T Brochure
Managed Threat Detection and Response Brochure
Customer facing product brochure for AT&T Managed Threat Detection & Response, a solution that provides customers with 24X7 threat detection and incident response.
cybersecurity, Managed Threat Detection, MDTR, security
Customer facing product brochure for AT&T Managed Threat Detection & Response, a solution that provides customers with 24X7 threat detection and incident response.
AT&T Brochure
Evaluator’s guide for managed detection and response (MDR) services
Customer facing guide for evaluating detection and response (MDR) services.
At&t, cybersecurity, MDR, security, Threat Detection, Threat Detection & Response
Customer facing guide for evaluating detection and response (MDR) services.  
AT&T Brochure
Microsoft Teams Best Practices
Leverage this guide for Microsoft Teams End-User best practices and etiquette.
BEST PRACTICES, Business Collaboration, collaboration, Evolve Ip, Microsoft, MS Teams, Teams, User Guide, Voice-enabled Teams, Workstream Collaboration
Leverage this guide for Microsoft Teams End-User best practices and etiquette.
Evolve IP User Guide
Remote Worker Solutions Fact Sheet
Many businesses have had to quickly shift and adapt to a remote worker environment. Windstream Enterprise makes it easy to connect and collaborate face-to-face with anyone, anywhere. Download this Fact Sheet to learn more.
Colloboration, HD Meeting, mobility, Remote Worker, Video Conferencing, Work From Home, Zoom
Many businesses have had to quickly shift and adapt to a remote worker environment. Windstream Enterprise makes it easy to connect and collaborate face-to-face with anyone, anywhere. Download this Fact Sheet to learn more.
Windstream Enterprise Brochure
Evolve Recap (Speech Analytics)
Evolve Recap is our speech analytics platform, which takes your calls that are recorded and creates an interactive script. It delivers actionable insights that can be used to enhance decision making, support training initiatives, ...
ccaas, collaboration, contact center, Evolve Ip, Microsoft Teams, MS Teams, Recap, Speech Analytics, Transcribe, Transcription, Voice-enabled Teams
Evolve Recap is our speech analytics platform, which takes your calls that are recorded and creates an interactive script. It delivers actionable insights that can be used to enhance decision making, support training initiatives, and transform customer experience. With timely, usable data from Evolve Recap, enterprises can pinpoint problem areas, discover new trends and opportunities, and create smarter business communications for their organizations. 
Evolve IP Video
Granite Guardian - Access Remediation Services
Access, Access Remediation Services, Advanced Monitoring, Benefits, Granite, Granite Guardian, Remediation, Services
Granite Telecommunications White Paper
Granite Guardian - LAN Services
Granite, Guardian, Help Desk, Lan, LAN Services, Managed, Switched, voip, Wifi
Granite Telecommunications White Paper
Granite Guardian - Security Services
Cloud Network Firewall, firewall, Granite, Granite Guardian, Premise Firewall, security, Security Services, Services
Granite Telecommunications White Paper
Granite Guardian - WAN Optimization Services
Granite, Guardian, Optimization, Proactive Ticketing, SD WAN, Services, Wan
Granite Telecommunications White Paper
Granite - SD-WAN Pricing - Fortinet
Fortinet, Granite, Granite Guardian, Guardian, Pricing, SD-WAN
Granite Telecommunications White Paper
Granite - SD-WAN Pricing - Meraki
Granite, Granite Guardian, Guardian, Meraki, Pricing, SD-WAN
Granite Telecommunications White Paper
Granite - SD-WAN Pricing - Velocloud
Granite, Granite Guardian, Guardian, Pricing, SD-WAN, Velocloud
Granite Telecommunications White Paper
Granite - SD-WAN Technology and Vendor Matrix
Fortinet, Granite, Matrix, Meraki, SD-WAN, Technology, Velocloud, Vendor
Granite Telecommunications White Paper
5 Tips for 5G Readiness
Ed Fox, CTO of MetTel, provides 5 tips for enterprises to prepare for 5G , including signal limitations, cybersecurity challenges, and use cases.
5G, cybersecurity, Innovation Summit, MetTel, Signal Limitations
Ed Fox, CTO of MetTel, provides 5 tips for enterprises to prepare for 5G, including signal limitations, cybersecurity challenges, and use cases.
MetTel Video
MetTel Mobility for 5G
Max Silber, MetTel’s VP of Mobility & IoT, explains how MetTel’s Mobility offerings combined with MetTel Portal streamline and simplify carrier management on a single pane of glass.
Innovation Summit, MetTel, MetTel Mobility, mobility
Max Silber, MetTel’s VP of Mobility & IoT, explains how MetTel’s Mobility offerings combined with MetTel Portal streamline and simplify carrier management on a single pane of glass.
MetTel Video
SD-M Secures at the Network Level
Max Silber, MetTel’s VP of Mobility & IoT, explains how MetTel’s SD-M protects corporate mobile devices from costly data overages and security risks through network-level controls.
Innovation Summit, MetTel, Mobile Devices, mobility, SD-M
Max Silber, MetTel’s VP of Mobility & IoT, explains how MetTel’s SD-M protects corporate mobile devices from costly data overages and security risks through network-level controls.
MetTel Video
Wi-Fi 6: 49% of Your Traffic is on Wi-Fi
Ed Fox, CTO of MetTel discusses the capabilities of Wi-Fi 6 compared to 5G and advises increased security measures for use cases.
5G, Innovation Summit, MetTel, Wi-fi, Wifi, Wifi 6
Ed Fox, CTO of MetTel discusses the capabilities of Wi-Fi 6 compared to 5G and advises increased security measures for use cases.
MetTel Video
Evolve IP Launches the Work Anywhere Office - Fully Integrated Virtual Desktops, Collaboration / Communications and Contact Center
Personal Workspace allows employees to access all of their work technologies from any connected location and device.
ccaas, collaboration, communications, contact center, Daas, Desktop As A Service, Evolve Ip, Microsoft Teams, remote workforce, VDI, Virtual Desktops, Voice-enabled Teams, WFH, Work Anywhere, Work From Home
Personal Workspace allows employees to access all of their work technologies from any connected location and device.
Evolve IP Press Release
DaaS - Workspaces One-Pager
Evolve IP, noted as one of Gartner's Top DaaS Providers, introduces the industry's best DaaS solution - Workspaces. Workspaces is a better, more cost-effective DaaS solution that saves businesses 30%-40% compared to traditional ...
Cloud Compute, Cloud Desktops, Compute, Daas, Desktop As A Service, Desktop Computing, End User Computing, VDI, Virtual Desktop Infrastructure, Workspaces
Evolve IP, noted as one of Gartner's Top DaaS Providers, introduces the industry's best DaaS solution - Workspaces. Workspaces is a better, more cost-effective DaaS solution that saves businesses 30%-40% compared to traditional virtual desktops. 
Evolve IP Data Sheet
AT&T Network-Based Firewall
Customer brochure for AT&T Network Based Firewall.
At&t, cybersecurity, firewall, NBFW, Network Based Firewall, Network-Based Firewall, security
Customer brochure for AT&T Network Based Firewall.  
AT&T Brochure
AT&T Dedicated Internet with Managed Cybersecurity Solutions
Customer brochure that provides information regarding AT&T Dedicated Internet + Managed Security Services (Premises Based Firewall and Reactive DDoS).
ADI, cybersecurity, DDOS, Dedicated Internet, Dia, firewall, security
Customer brochure that provides information regarding AT&T Dedicated Internet + Managed Security Services (Premises Based Firewall and Reactive DDoS).
AT&T Brochure
Saving By Shaving 7
On March 5th, 2020 about 1,400 Granite employees shaved their heads and cut their hair to raise funds for cancer research. Granite Telecommunications donated $7 Million to fund pediatric cancer research in our 7th Annual 'Saving ...
Donation, Granite, Granite Gives Back, Philanthropy, SBS7
On March 5th, 2020 about 1,400 Granite employees shaved their heads and cut their hair to raise funds for cancer research. Granite Telecommunications donated $7 Million to fund pediatric cancer research in our 7th Annual 'Saving By Shaving' event. We were joined by the Boston Children's Hospital team, sports legends, current players, community leaders and celebrities. SBS7 was the biggest donation to date for Granite Telecommunications.
Granite Telecommunications Update
Desktop as a Service - Workspaces by Evolve IP, a more cost-effective DaaS Solution
Finally! A different virtual desktop solution that users love and is significantly more cost-effective than traditional cloud desktops. Workspaces, from Evolve IP, allows businesses to deliver the right tools for each user. HIPAA ...
Compute, Daas, Desktop, Desktop As A Service, Desktop Computing, End User Computing, Remote, VDI, Virtual Desktop Infrastructure, WFH, Work Anywhere, Workspaces
Finally! A different virtual desktop solution that users love and is significantly more cost-effective than traditional cloud desktops. Workspaces, from Evolve IP, allows businesses to deliver the right tools for each user. HIPAA / HITRUST and PCI compliant, and ultra-secure with SSO and MFA.  
Evolve IP Video
AT&T Proactive DDoS Defense
Customer brochure for AT&T Proactive DDoS Defense solution. Fully managed by AT&T, this solution allows customers to stop DDoS attacks before they overwhelm the network.
At&t, cybersecurity, DDOS, Distributed Denial Of Service, Proactive DDoS, security
Customer brochure for AT&T Proactive DDoS Defense solution.  Fully managed by AT&T, this solution allows customers to stop DDoS attacks before they overwhelm the network.
AT&T Brochure
AT&T Reactive DDoS Brochure
Customer brochure for AT&T Reactive DDoS Defense. Fully managed reactive solution that is a critical part of contingency planning.
At&t, Cyber Security, DDOS, Distributed Denial Of Service, Reactive DDoS, security
Customer brochure for AT&T Reactive DDoS Defense.  Fully managed reactive solution that is a critical part of contingency planning. 
AT&T Brochure
The Work Anywhere Device Conundrum Series | Part 1
This is a two-part series on what we're terming, The Work Anywhere Device Conundrum. In part one of the series, we'll discuss: Enablement of workers while maintaining sufficient security, End-user devices - dependent on unique ...
Access Managament, Clearlogin, Compute, Daas, Desktop As A Service, Desktop Computing, End-user Computing, Identity Management, remote workforce, Saas, Software As A Service, Work Anywhere, Workspaces
This is a two-part series on what we're terming, The Work Anywhere Device Conundrum. In part one of the series, we'll discuss: Enablement of workers while maintaining sufficient security, End-user devices - dependent on unique software needs - and lastly, VPN connection dynamics related to end-user device type.
Evolve IP Blog Article
AI Can Enable Respectful Communication
Tom Ngo, CEO of Lumin.ai, shares how AI smart chat bots promote a positive user experience for both workers and end users by allowing each to communicate on their own schedules.
Ai, Chat Bot, Innovation Summit, MetTel, User Experience, UX
Tom Ngo, CEO of Lumin.ai, shares how AI smart chat bots promote a positive user experience for both workers and end users by allowing each to communicate on their own schedules.
MetTel Video
Can AI Predict the Future?
MetTel’s CTO, Ed Fox, Chris Brown, COO of Intelygenz, and Marvin Wheeler, CEO of Cybraics, discuss the predictive capabilities of AI and how the human perception of change is an inherent challenge to innovation.
Ai, Future Predictions, Innovation Summit, MetTel
MetTel’s CTO, Ed Fox, Chris Brown, COO of Intelygenz, and Marvin Wheeler, CEO of Cybraics, discuss the predictive capabilities of AI and how the human perception of change is an inherent challenge to innovation.
MetTel Video
How Smart is Your Chat Bot?
Tom Ngo, CEO of Lumin.ai, discusses the how “smart bots” have tremendously improved their ability to intelligently communicate with end users—a giant leap from the less evolved chat bots people often encounter.
Ai, Chat Bot, Innovation Summit, MetTel
Tom Ngo, CEO of Lumin.ai, discusses the how “smart bots” have tremendously improved their ability to intelligently communicate with end users—a giant leap from the less evolved chat bots people often encounter.
MetTel Video
Network Cloudification Grows as SDN Replaces Physical Equipment
Dave Twinam, Director of Systems Engineering at VeloCloud/VMware, validates MetTel’s CTO, Ed Fox’s prediction that network cloudification will accelerate as software-defined network (SDN) replaces physical equipment. Twinam ...
cloud, Innovation Summit, MetTel, sdn, Software Defined Network
Dave Twinam, Director of Systems Engineering at VeloCloud/VMware, validates MetTel’s CTO, Ed Fox’s prediction that network cloudification will accelerate as software-defined network (SDN) replaces physical equipment. Twinam discusses how network as a service and security as a service has become more widely understood, increasing its relevance and demand.
MetTel Video
Granite Guardian Monitoring Tool
Granite Guadrian, Guardian, Monitoring, telecommunications, Tool
Granite Telecommunications Video
Noth America's Choice for SD-WAN
Granite, SD-WAN, sdwan, Telecommuncations, Wan
Granite Telecommunications Video
Top 15 Questions to Ask Yourself Before Choosing a Work Anywhere Unified Communications and Collaboration Solution
Like most businesses, if your business is looking for an all in-one, secure, scalable, voice-enabled collaboration solution, then here are the top 15 questions that you need to consider before choosing a true business ...
Business Collaboration, collaboration, Microsoft Teams, MS Teams, Teams, ucaas, unified communications, Voice-enabled Teams, Work Anywhere, Workstream Collaboration
Like most businesses, if your business is looking for an all in-one, secure, scalable, voice-enabled collaboration solution, then here are the top 15 questions that you need to consider before choosing a true business collaboration platform. 
Evolve IP Blog Article
Evolve Teams Demo: Native Calling Application
Evolve IP integrates Microsoft Teams with Cisco, the world's leading voice platform to deliver enterprise-grade PBX features with business continuity along with the utmost reliability, stability, and support for your business
Business Collaboration, Cisco, collaboration, Demo, Evolve Ip, Evolve Teams Enterprise Voice, Microsoft, Microsoft Teams, MS Teams, Native Calling, Teams Demo, Voice-enabled Teams, Workstream Collaboration
Evolve IP integrates Microsoft Teams with Cisco, the world's leading voice platform to deliver enterprise-grade PBX features with business continuity along with the utmost reliability, stability, and support for your business
Evolve IP Video
Broadsmart is Now an Ooma Company
Broadsmart is now an Ooma company see press release below for more information - Press Release Link
Press Release
Broadsmart is now an Ooma company see press release below for more information -  Press Release Link
Broadsmart. An Ooma Company Press Release
Ooma Office - Keys to Selling Ooma Office
Unsure how to position and sell Ooma Office. This is your one-stop overview on the keys to selling Ooma Office.
Broadsmart, communications, Ooma, Saas, Small Business, Smb, voip
Unsure how to position and sell Ooma Office.   This is your one-stop overview on the keys to selling Ooma Office.
Ooma Sell Sheets
COVID-19 Success Story - Hospitality
Granite's winning deal due to company value!
Case Study
Granite's winning deal due to company value! 
Granite Telecommunications Case Study
Team Collaboration Solutions & What To Look For
Business is rapidly changing, with more and more companies focusing on improving communication and collaboration to streamline their processes and boost output. Related: The New Normal & How UCaaS Can Help Teams Transition ...
collaboration, Team Collaboration, uc, ucaas, unified communications
Business is rapidly changing, with more and more companies focusing on improving communication and collaboration to streamline their processes and boost output. Related: The New Normal & How UCaaS Can Help Teams Transition Gone are the days when workers relied on disparate tools and services throughout the day. Work is increasingly being conducted using flexible and connected team collaboration platforms that act as hubs for exchanging ideas and managing projects. These cohesive solutions help reduce app overload and keep teams on the same page no matter where they are working from. Top Team Collaboration Benefits A collaboration platform can serve as a one-stop-shop for teamwork, potentially leading to a state of hyper productivity. Essentially, this type of solution gives workers access to most of the tools they will need to do their jobs, from voice and video to advanced productivity solutions. Related: How To Prepare Your Business For A Communications Upgrade One of the top benefits to using this type of platform is that it can reduce reliance on email. Team members can message each other in groups, reducing response times to seconds as opposed to hours or days. This is a much faster and more convenient way of working, especially in deadline-driven environments. Related: Are Integrated Communications On Your Radar? Perhaps the biggest benefit to using this type of platform, though, is that it can officially bring teams together in one place, providing a central environment for work. A robust platform will break down barriers for employees, giving them a better sense of what other team members are working on, as well as availability. Related: The Future Of Enterprise Technology & Where We’re Headed This type of solution is particularly effective for teams that are fully or partially remote, as it can help keep workers aligned and on track. Without this type of platform, managers and project leads can struggle from a lack of visibility and control. What To Look For In A Team Collaboration Platform Of course, not all platforms offer the same level of quality or support. Here are some of the top features to look for when searching for a team collaboration solution: Unified Communications Team members should have a variety of unified communications mechanisms to choose from, including high quality audio and video, and direct messaging. Screen sharing should also be available. Productivity Tools In addition to UC, a powerful team collaboration platform will offer advanced productivity solutions. For example, a voting tool can help team members gain instant feedback on ideas. Easy access to reminder messages can help keep other team members on task. And in-chat notes can help record important items for follow-ups and future projects. Advanced Search Workers should also be able to instantly search through the platform and locate old messages, files, and links from previous conversations. Having a powerful search feature can prevent important action items from going to waste. For example, imagine a worker sends a link or file during a meeting. Other employees should be able to locate these items using keywords. Workspaces Another key feature to look out for are channels and workspaces, which can allow team members to start group conversations and share ideas in focused areas. A channel can be as simple as an ongoing two or three-person dialogue. Or, it could be a main source of communication for an entire team. Ideally, workers will have multiple channels that they can access at any given time. Third Party Integrations The platform should be able to integrate with whatever third-party apps and services team members are already using. Common examples include Office365 Calendar and Google Drive. Key alerts should be routed directly through the platform, keeping employees glued to one place instead of constantly moving back and forth. This can save a significant amount of time.
Star2Star Blog Article
The New Normal: How UCaaS Can Help Teams Transition
Businesses everywhere are struggling with the same question: Is it safe to resume office operations? At this point, all 50 states have partially reopened. However, many companies — especially those in heavily populated ...
uc, ucaas, unified communications
Businesses everywhere are struggling with the same question: Is it safe to resume office operations? At this point, all 50 states have partially reopened. However, many companies — especially those in heavily populated metropolitan areas — are hesitant to take the plunge and move back into office environments, out of fear that they will put workers in danger, and contribute to the spread of COVID-19. Related: How To Prepare Your Business For a Communications Upgrade Unfortunately, there is no clear answer when it comes to reopening. Each organization needs to assess the situation, and decide what is best for the company and its employees. For some organizations, this may mean continuing to operate remotely. Other companies may decide to reopen slowly, and deploy limited on-site teams while following strict health and safety guidelines. Related: Are Integrated Communications On Your Radar? One technology that can help all organizations right now, regardless of their situation, is unified communications as a service (UCaaS) — a methodology that involves consolidating numerous communications technologies into a single platform that can be easily accessed through the cloud. UCaaS & The New Normal Here are some of the top ways that UCaaS can help businesses navigate the difficult months ahead: Coordinate With On-site Workers Most people imagine deploying UCaaS in traditional office settings. However, UCaaS can be used in any type of organization — including organizations like brick and mortar retailers, or restaurants. Many of these facilities are now operating with skeleton crews. Managers and business owners can use UCaaS to communicate with on-site crews, staying in the loop and helping oversee operations using voice, video, and text. It’s a great way for team members to exchange information throughout the day. Provide Customer Support Now more than ever, companies need to provide omnichannel support for customers, remaining accessible with updates and information at every touchpoint. UCaaS is an excellent way to provide seamless service, helping customers whenever they have questions about hours, curbside pickup, product availability, health and safety specifications, and so on. Companies that can’t immediately provide customer service during this time stand a good chance of being replaced by competitors. Enable Work From Anywhere Companies are encouraged to continue offering flexible remote work policies if possible, giving workers the freedom to choose whether to work from home, remain on-site, or go back and forth as needed. Asking workers to remain on-site full time could result in pushback, and even contribute to turnover. By leveraging UCaaS, teams can follow the “work from anywhere” trend and show they are committed to employee safety and happiness. Provide An Environment For Collaboration Many organizations are now in the difficult position of having to pivot, and embrace new business models and strategies. Survival in this current landscape depends on creativity, and above all else, communication and collaboration. UCaaS can provide a central hub where employees can exchange ideas, from a secure and convenient location. It can be used for brainstorming and strategizing together as a team. Reduce Travel Just about every company is in the same boat right now regarding travel. It’s hard to know for certain what the next few months will bring, making it impossible to plan meetings and events. With the help of UCaaS, teams can reduce or even eliminate travel — replacing in-person events with digital voice and video meetings. It requires embracing a digital mindset, but UCaaS can be a tremendous asset. Reduce Telecom Costs Companies are also actively trying to reduce costs right now, as they deal with reduced revenue and budget cuts. By using UCaaS, companies can leverage cost-effective VoIP — reducing their reliance on costly analog lines, and migrating to flexible and affordable IP service plans.
Star2Star Blog Article
Webex vs Zoom
Calling, Calltower, Cisco, Conference, Solutions, ucaas, WebEx, Webex Meetings, Zoom
CallTower Brochure
Grocery/ Retail/ Brick & Mortar Cheat Sheet
Partner facing resource- cheat sheet for grocery, retail, brick & mortar locations.
Brick & Mortar, Grocery, Industry Solutions, Retail, Vertical Solutions
Partner facing resource- cheat sheet for grocery, retail, brick & mortar locations.
AT&T Partner Resource
Manufacturing Vertical Cheat Sheet
New resource! Partner facing cheat sheet for manufacturing industry solutions.
Industry Solutions, Manufacturing, Vertical Solutions
New resource!  Partner facing cheat sheet for manufacturing industry solutions. 
AT&T Partner Resource
Transportation Vertical Cheat Sheet
New resource! Partner facing transportation industry cheat sheet.
Industry Solutions, Transportation, Vertical Solutions
New resource!  Partner facing transportation industry cheat sheet.
AT&T Partner Resource
Retail Banking Cheat Sheet
Partner facing resource- Vertical Solutions for Retail Banking Cheat Sheet
Banking, Industry Solutions, Retail Banking, Vertical, Vertical Solutions
Partner facing resource- Vertical Solutions for Retail Banking Cheat Sheet
AT&T Partner Resource
Work From Home Battlecard
Agent facing resource- Work From Home tools battlecard. Solutions for remote workers for connectivity, file sharing, and collaboration.
collaboration, Remote, WFH, Work From Home
Agent facing resource- Work From Home tools battlecard.  Solutions for remote workers for connectivity, file sharing, and collaboration.
AT&T Battle Card
Work From Home- Cybersecurity
AT&T Cybersecurity Solutions for remote workers
Covid, cybersecurity, security, Work From Home
AT&T Cybersecurity Solutions for remote workers
AT&T Battle Card
Global Security Gateway Battlecard
AT&T Global Security Gateway (GSG) is a cloud-native security service that can detect & block malicious Internet activity & help you enforce business policies governing user access to the Internet & business applications. It is a ...
cybersecurity, GSG, Palo Alto, Remote Security, security, WFH, Zscaler
AT&T Global Security Gateway (GSG) is a cloud-native security service that can detect & block malicious Internet activity & help you enforce business policies governing user access to the Internet & business applications. It is a managed offering, incorporating industry best practices for security policy, provisioning, and 24x7 global monitoring, providing relief to overloaded internal IT staff.  Excellent solution for Work from Home & remote workers.  Powered by ZScaler (Select offer) & Palo Alto (Premium offer).     New AT&T GSG – Premium for Mobile Users with a one year contract will receive 30 days free.* After expiration of the first 90 days the Customer will have the right to terminate. See offer details. Available 3/19-5/29, 2020
AT&T Battle Card
AT&T Integrated Solutions
AT&T Integrated Solutions offers the ability to contract solutions from over 400 vendors under one AT&T Unified Master Agreement. AT&T Integrated Solutions can provide your partners & customers with the following benefits: ...
Integrated Solutions, Network Integration
AT&T Integrated Solutions offers the ability to contract solutions from over 400 vendors under one AT&T Unified Master Agreement. AT&T Integrated Solutions can provide your partners & customers with the following benefits: Single point of contact with experts designing custom end-to-end solutions Supplementing the AT&T leading network services portfolio while integrating technologies, equipment and services from other service providers, platform providers, and carriers Utilizing AT&T supplier agreements and invested assets for competitive value and differentiation Providing everything from professional services to purchasing and installing customer premise equipment (CPE)
AT&T Brochure
Thermal Analytics Battlecard
AT&T Thermal Imaging provides near-real-time reporting of temperature reading for rapid screening. It's a non-invasive solution for checking elevated body temperature. Thermal Analytics helps solve for new requirements needed ...
Covid, Imaging, iot, Smart Solutions, Temperature, Thermal
AT&T Thermal Imaging provides near-real-time reporting of temperature reading for rapid screening.  It's a non-invasive solution for checking elevated body temperature.  Thermal Analytics helps solve for new requirements needed to get back to business by measuring body temperature before allowing entry.
AT&T Battle Card
Cloud Contact Center from AT&T
AT&T Cloud Contact Center is a highly reliable, scalable, & highly secure cloud-based platform. It enables rapid deployment, mobile & remote working capability, & integrated communication channels that provide an omnichannel ...
ccaas, cloud, contact center, Five9
AT&T Cloud Contact Center is a highly reliable, scalable, & highly secure cloud-based platform. It enables rapid deployment, mobile & remote working capability, & integrated communication channels that provide an omnichannel experience. The platform comes preconfigured with integration-ready features that can interface with existing CRM systems, Unified Communications & Collaboration platforms, & independent software vendors.  
AT&T Battle Card
SD-WAN NOW Battlecard
AT&T SD WAN NOW can now be sold by Channel Partners on the ACC Business Platform. Billing and compensation are supported by ACC Business. SD- WAN Now is designed specifically for small & medium sized business, empowering them ...
ACC, ACC Business, At&t, SD-WAN
AT&T SD WAN NOW can now be sold by Channel Partners on the ACC Business Platform. Billing and compensation are supported by ACC Business.  SD- WAN Now is designed specifically for small & medium sized business, empowering them to upgrade their network with an easy to implement solution.
AT&T Battle Card
SD-WAN NOW as sold by ACC Business Customer Brochure
AT&T SD-WAN NOW as sold by ACC Business Customer Facing Product Brief
ACC Business, SD-WAN, SD-WAN NOW
AT&T SD-WAN NOW as sold by ACC Business Customer Facing Product Brief
AT&T Brochure
Channel Choice- ACC vs AT&T Battlecard
Ever wondered when it makes sense to sell ACC Business vs AT&T solutions? New battlecard breaks down the differences & value propositions of both programs! AT&T continues to evolve in our indirect programs to better serve your ...
ACC, ACC Business, At&t, AT&T Business
Ever wondered when it makes sense to sell ACC Business vs AT&T solutions?  New battlecard breaks down the differences & value propositions of both programs!  AT&T continues to evolve in our indirect programs to better serve your unique needs and go-to-market strategies. You can choose to sell through ACC Business or AT&T Alliance- either exclusively or on a case by case basis. *
AT&T Battle Card
Enterprise Traffic Protector from AT&T CDN
Agent facing battlecard for Enterprise Traffic Protector (ETP). An easy to deploy cloud solution requiring no new hardware or software to maintain. ETP helps to proactively identify & block ransomware, malware, DNS data ...
Cdn, cloud, Enterprise Traffic Protector, ETP, security
Agent facing battlecard for Enterprise Traffic Protector (ETP).  An easy to deploy cloud solution requiring no new hardware or software to maintain. ETP helps to proactively identify & block ransomware, malware, DNS data exfiltration, & phishing. It helps protect all outgoing traffic against attacks by a cloud security platform that provides enhanced protection.
AT&T Battle Card
8x8 Voice for Microsoft Teams Product Brief for Partners
8x8 Voice for Microsoft Teams is a cloud to cloud integration between 8x8 and Microsoft Teams that provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole ...
ccaas, collaboration, contact center, PSTN, ucaas
8x8 Voice for Microsoft Teams is a cloud to cloud integration between 8x8 and Microsoft Teams that provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface. This is the enterprise communications solution that Microsoft Teams customers have been looking for.
8x8 Partner Resource
AireSpring Global Managed SD-WAN
AireSpring’s Global SD-WAN delivers the benefits of SD-WAN with a global private network (GPN), bypassing the unpredictability of the public internet over long distances and providing a reliable, holistic network. The Power ...
Cdn, China, Content Delivery Network, Global Network, GPN, Great Firewall, SD-WAN, sdn, sdwan, security, WAN Optimization
AireSpring’s Global SD-WAN delivers the benefits of SD-WAN with a global private network (GPN), bypassing the unpredictability of the public internet over long distances and providing a reliable, holistic network. The Power of Global SD-WAN Cloud platforms, SaaS applications, video and voice are all business-critical for modern global enterprises, producing an increasing amount of traffic to and from the cloud. AireSpring’s Global SD-WAN solution leverages our strategic partnership with VMware and utilizes VMware’s SD-WAN by VeloCloud™ which was named the leader in Global SD-WAN in Gartner’s 2018 report on Critical Capabilities for WAN Edge Infrastructure. Built on the layered strength of this industry leading SD-WAN solution with the power of the AireSpring Global Private Network, AireSpring’s Global SD-WAN advances connectivity to a new level, taking down barriers that formerly challenged multi-national enterprises, solving problems like quality of service (QoS) over longer distances and regulatory restrictions in some geographic locations. A combination of multiple low-cost carriers overlaid with SD-WAN allows most domestic businesses to achieve a cost-effective, enterprise-grade network solution. However, the power of Global SD-WAN will support the needs of most multi-national corporations with multiple offices and data centers in geographically dispersed locations.
AireSpring Brochure
Enterprise Mobility is About Process + Time
Max Silber, MetTel’s VP of Mobility & IoT, explains how MetTel’s automated process helps enterprises save time and money on wireless.
enterprise, Innovation Summit, MetTel, mobility
Max Silber, MetTel’s VP of Mobility & IoT, explains how MetTel’s automated process helps enterprises save time and money on wireless.
MetTel Video
How to Secure 5G
Cybraics’ CEO, Marvin Wheeler discusses the security threats that 5G’s release poses on the public. The positives of 5G for the everyday user—low latency and speed—will be exploited by bad actors. The speed of 5G will ...
5G, Ai, Innovation Summit, MetTel, mobility
Cybraics’ CEO, Marvin Wheeler discusses the security threats that 5G’s release poses on the public. The positives of 5G for the everyday user—low latency and speed—will be exploited by bad actors. The speed of 5G will allow hackers to penetrate networks 100 times faster than they are today. Intelygenz’s COO, Chris Brown explains that AI is a necessary component in starting to manage 5G networks, especially when security is concerned.
MetTel Video
Keys to MetTel Mobility:
Max Silber, MetTel’s VP of Mobility & IoT, describes the exponential impact of automation on MetTel’s device delpoyment with MetTel’s new, smart warehouse.
Innovation Summit, MetTel, mobility, Warehouse
Max Silber, MetTel’s VP of Mobility & IoT, describes the exponential impact of automation on MetTel’s device delpoyment with MetTel’s new, smart warehouse.
MetTel Video
Mobile-first Workforce & Security
Bryan Beal, Senior Director, Strategy & Solution Innovation at VMware, discusses impact of automation on employees’ mobile experience and corporate security.
Innovation Summit, MetTel, mobility, security
Bryan Beal, Senior Director, Strategy & Solution Innovation at VMware, discusses impact of automation on employees’ mobile experience and corporate security.
MetTel Video
Case Study - Johnson Investment
Find out how Johnson Investment Counsel enabled all of their employees to work from home – consulting with clients, handling investment trades and managing the business seamlessly – with the help of Evolve IP’s Work ...
Access Management, Case Study, Clearlogin, Covid, Daas, Evolve Ip, Hosted Applications, Identity Management, Microsoft Teams, Teams, Voice-enabled Teams, WFH, Work Anywhere, Work From Home, Workspaces
Find out how Johnson Investment Counsel enabled all of their employees to work from home – consulting with clients, handling investment trades and managing the business seamlessly – with the help of Evolve IP’s Work Anywhere technologies.
Evolve IP Case Study
The Work Anywhere Blueprint
Now, with businesses evaluating their post COVID-19 workforces, new data is emerging that clearly indicates a Work Anywhere mindset is here to stay. Here are four considerations to achieve the promise of Work Anywhere and ...
Access Management, collaboration, Daas, Evolve Ip, Identity Management, Microsoft, Remote, Remote Work, remote workforce, Saas, Teams, Voice-enabled Teams, WFH, Work Anywhere, Work From Home, Workspaces
Now, with businesses evaluating their post COVID-19 workforces, new data is emerging that clearly indicates a Work Anywhere mindset is here to stay. Here are four considerations to achieve the promise of Work Anywhere and designing a remote work blueprint for your business.
Evolve IP White Paper
064: Nurturing Possibilities with Gregg Paulk
In this episode, David and John speak with Gregg Paulk, Chief Information Officer at Anderson Center For Autism. Gregg shares his story on becoming involved with Anderson Center For Autism, and why Star2Star stood out and proved ...
telecommunications, uc, ucaas, unified communications
In this episode, David and John speak with Gregg Paulk, Chief Information Officer at Anderson Center For Autism. Gregg shares his story on becoming involved with Anderson Center For Autism, and why Star2Star stood out and proved to be the optimal solution for the business. Learn how Gregg's passionate organization educates and nurtures autistic children and adults to help them reach their fullest development and integrate back into communities. Discover the technology that has helped Anderson Center For Autism continue operations during the coronavirus, Gregg's favorite restaurant for a takeout meal, and what new technologies are catching Gregg's interest for further empowering Anderson Center's facilities and staff.LISTEN NOW
Star2Star Podcast
063: Leading Change with Melissa Asevedo
In this episode, David and John catch up with Melissa Asevado, CEO of Preferred Voice Data Networks, a Star2Star top ten partner. The team is also joined by Joel Greer who supports Melissa's region in Baton Rouge, Louisiana. ...
cloud, Cloud Technology, telecom, telecommunications, uc, ucaas, unified communications
In this episode, David and John catch up with Melissa Asevado, CEO of Preferred Voice Data Networks, a Star2Star top ten partner. The team is also joined by Joel Greer who supports Melissa's region in Baton Rouge, Louisiana. Melissa shares her roots in the industry and tells the story of the many changes in telecom over the years and how she's adapted her business. Learn her success strategy, what challenges she predicts for the industry, how she's dealing with the Covid-19 pandemic, and what the LSU Tiger's scores have to do with sales.LISTEN NOW
Star2Star Podcast
062: Engaging & Empowering The Channel With Theresa Caragol
In this episode, David and John speak with Theresa Caragol, CEO of AchieveUnite Inc., a consulting and education company. Theresa shares how she works with vendors, distributors, and at times, directly with partners to enable ...
Channel, Channel Sales, telecommunications, uc, ucaas, unified communications
In this episode, David and John speak with Theresa Caragol, CEO of AchieveUnite Inc., a consulting and education company. Theresa shares how she works with vendors, distributors, and at times, directly with partners to enable their business for success in the channel. Learn about topics such as building trust with partners and customers, delivering engaging content, providing resources that partners actually want, and how to build-up a better co-selling environment. You will also discover key findings in Theresa's research project with CompTIA, the forecast for growth of the channel, and hear Theresa's one recommended sandwich to order to-go during lockdown!LISTEN NOW
Star2Star Podcast
061: Boosting Your Business Brand With Dave Sobel
In this episode, David and John speak with Dave Sobel, show host of "Business Of Tech" and long time expert in the field. Starting his career with a computer science degree, Dave shares his journey from working in businesses ...
Brand, Brand Recognition, telecommunications, uc, ucaas, unified communications
In this episode, David and John speak with Dave Sobel, show host of "Business Of Tech" and long time expert in the field. Starting his career with a computer science degree, Dave shares his journey from working in businesses throughout their lifecycle to launching his very own successful company to be sold. Join the conversation as the team delves into topics of Big Tech's reputation with consumers, why Amish companies are crushing business success metrics, and how COVID19 is affecting the technology industry and its customers. You'll also discover a valuable tool to help build desired values and ethics into your business core, what prized possessions Dave collects, and the favorite video games of the group!LISTEN NOW
Star2Star Podcast
060: Taking Your Tech Further with Gordon Smith
In this episode, David hosts with Frederick Weiss, in a special appearance to speak with Gordon Smith, President and CEO of Sagent. Discover how Sagent helps customers optimize their investments on hardware with a focus on ...
telecommunications, uc, ucaas, unified communications
In this episode, David hosts with Frederick Weiss, in a special appearance to speak with Gordon Smith, President and CEO of Sagent. Discover how Sagent helps customers optimize their investments on hardware with a focus on transparency for the client's best interest. You'll learn how Sagent is able to remotely test every repair, save customers $3 on every $1 spent, and stop e-waste. Grab a coffee and enjoy the group's chat on the need for 5G speed, and a tongue twister challenge on fish sticks.LISTEN NOW
Star2Star Podcast
059: Better Solutions For IT & The World With Matt Bauer & John Jordan
In this episode, David and John speak with two of BetterWorld's leaders, John Jordan, General Manager, and Matthew Bauer, Co-founder and Director. Learn how the practice of giving back inspired this company to become the ...
It, Technology, telecommunications, uc, unified communications
In this episode, David and John speak with two of BetterWorld's leaders, John Jordan, General Manager, and Matthew Bauer, Co-founder and Director. Learn how the practice of giving back inspired this company to become the successful and purpose-driven full-service IT organization that it is today. The conversation covers what "The Power Of One" means to BetterWorld, how they manage a world-wide customer base and tap into new verticals, and what today's most common customer needs are for IT services. End the show with a few questions that will have you craving a vacation!LISTEN NOW
Star2Star Podcast
058: Accelerating Network Performance with Matt Stevens
In this episode, David and John speak with Matt Stevens, CEO of AppNeta. Discover how AppNeta helps some of the largest cloud providers perfect network performance in the areas of delivery, usage, and experience. Keep an ear open ...
Accelerate, network, Network Performance, Performance, SD-WAN, sdwan, telecommunications, uc, ucaas, unified communications
In this episode, David and John speak with Matt Stevens, CEO of AppNeta. Discover how AppNeta helps some of the largest cloud providers perfect network performance in the areas of delivery, usage, and experience. Keep an ear open to learn how AppNeta's services differ from SDWAN, what classic mistakes companies make when setting up new wireless networks, and what technology Matt expects to see phasing out in the next few years.LISTEN NOW
Star2Star Podcast
057: Forecasting for a Better Business Strategy with Jay McBain
In this episode, David and John speak with Jay McBain, Principal Analyst at Forrester Research, Inc. As an individual in high demand for more than 50 keynote presentations, Jay's insights and words of advice are not to be missed! ...
Business Strategy, Strategy, telecommunications, uc, ucaas, unified communications
In this episode, David and John speak with Jay McBain, Principal Analyst at Forrester Research, Inc. As an individual in high demand for more than 50 keynote presentations, Jay's insights and words of advice are not to be missed! Get Jay's expert analysis on the pulse of the industry, learn how smart businesses are structuring their companies to grow upward with the market, and get answers on the most popular questions being asked by technology professionals. Prepare for an inspiring side-topic covering world travel as you learn how Jay visited 15 countries in a 21-day trip, along with his wife and 2 daughters!LISTEN NOW
Star2Star Podcast
056: Selling Virtual Desktop with Rick Tamberrino
In this episode, David and John speak with long-standing Star2Star partner, Rick Tamberrino of Logic Found. In addition to learning a little about Rick, his business, and his relation with Star2Star, learn about which verticals ...
Citrix, Daas, Desktop As A Service, Desktop-as-a-service, uc, ucaas, unified communications, Virtual Desktop, Virtual Workspace
In this episode, David and John speak with long-standing Star2Star partner, Rick Tamberrino of Logic Found. In addition to learning a little about Rick, his business, and his relation with Star2Star, learn about which verticals are hot, some tips for selling Desktop as a Service, and who should and should not follow an MSP model. Stay to the end for vacation destinations, wine, and cocktails!LISTEN NOW
Star2Star Podcast
055: A Culinary Experience with Chef Christopher Covelli
In this episode David Portnowitz and Graham Potter interview celebrity Chef Christopher Covelli for a second round (with a few rounds of world-class cuisine tastings). While your taste buds tingle, feast on some industry ...
telecommunications, uc, ucaas, unified communications
In this episode David Portnowitz and Graham Potter interview celebrity Chef Christopher Covelli for a second round (with a few rounds of world-class cuisine tastings). While your taste buds tingle, feast on some industry knowledge behind what goes into operating a restaurant, designing a top-notch menu, and upholding customer service that is as fine as the food! You’ll also get to hear about each of the chefs at Sage restaurant’s background in cooking, and how they came to cook under head chef Christopher Covelli.LISTEN NOW
Star2Star Podcast
054: The Effects of the RingCentral/Avaya Merger with Jeffrey Pearl
In this episode, David and John are joined by Jeffrey Pearl, CEO Managing Partner at OTG Consulting for an intriguing talk focused on the effects of the RingCentral-Avaya merger. Settle in for some insight on Jeffrey's background ...
AVAYA, cloud, Merger, Ringcentral, ucaas
In this episode, David and John are joined by Jeffrey Pearl, CEO Managing Partner at OTG Consulting for an intriguing talk focused on the effects of the RingCentral-Avaya merger. Settle in for some insight on Jeffrey's background as a pioneer in the hosted VoIP space, what OTG is all about, top customer concerns with cloud migration, and then get the scoop on the reactions of partners and customers since the RingCentral/Avaya merger. Find out what questions have been raised, who the real winners are since the merger, and what is needed to take advantage of the disarray. End with some inspiration for travel, what pie causes vegans to cheat their diet, and Jeffrey's road trip playlist.LISTEN NOW
Star2Star Podcast
How To Prepare Your Business For A Communications Upgrade
You may be considering making a communications upgrade to your current system. Like many other organizations, you’re looking into ways that digital transformation can improve your company and enable your workforce to adjust to ...
cloud, communications, Remote, Remote Work, telecommunications, uc, ucaas, unified communications, Upgrade
You may be considering making a communications upgrade to your current system. Like many other organizations, you’re looking into ways that digital transformation can improve your company and enable your workforce to adjust to remote work environments. Related: Are Integrated Communications On Your Radar? This is a great decision, and one that’s bound to improve productivity and lower costs—if you plan properly. Oftentimes, businesses rush into a communications upgrade, leading to costly and disruptive issues down the line. Even during a crisis like the COVID-19 pandemic, a little foresight and thoughtful planning can help strengthen your organization for the long term. Related: The Future Of Enterprise Technology & Where We’re Headed That said, here are some important things to consider when planning a communications upgrade: Conduct A Network Assessment Before you implement any new digital communications tools, it’s important to make sure that your network can handle the increased network traffic that it will produce. VoIP, after all, is IP-based which entails transmitting data packets from point to point. If your network isn’t equipped to process large amounts of data, you can expect lost and delayed transmissions, resulting in poor sounding calls. Related: Telework, Digital Transformation & The Changing Global Workforce Therefore, it’s worth consulting with a network architect prior to getting started to determine your network’s health and stability. By doing so, you can make important changes early in the process. Assessing your network will also allow you to better understand your technology needs as a whole and see how switching to a remote, cloud-based system can benefit your company for the long term. Consider Software-Defined Solutions If you’re operating a global network, it may be time to explore software-defined computing solutions, or “software-defined everything.” Related: How To Leverage DaaS While Working From Home For example, software-defined wide area networking (SD-WAN) can serve as a viable alternative to expiring MPLS contracts. Or, software-defined interconnect (SDI) can be used to establish agile and fast cloud connectivity across your locations. In short, software-defined solutions involve removing underlying infrastructure and replacing them with virtual, agile technologies. Augment Your Phone System Chances are likely that your business has either recently purchased new phones, or is reluctant to discard its current models. Instead of recycling or selling your hardware, consider using SIP trumps to VoIP-enable your existing phones or switching to softphone extensions. Related: 3 Tips For Seamless Cloud Adoption During & After COVID-19 SIP trunking is highly reliable, as it enables automatic failover during the event of a power outage or sudden loss of connectivity. SIP trunking is also a cost-effective pathway to VoIP. Softphone extensions allow you to turn personal devices such as desktop computers, laptops, and mobile phones into fully equipped business phones that work as seamless extensions of your existing communications system. Educate Your Workers Your business may be ready for a communications upgrade, but is your workforce? Related: Is Your Remote Workforce Ready For Anything? Keep in mind that people get attached to communications tools in funny ways, and may be reluctant to change tried and true solutions—especially if they have been using the same tools for years, with strong results. Make sure to communicate why your company is changing its communications tools. You may even want to ask for feedback and suggestions, and work their input into your decision. For example, you may find that your employees prefer softphones over wireless DECT handsets. Establish A Strong Work From Home Policy Your business should also have a clear plan in place if you have employees working remotely. Related: Enterprise Collaboration For A Remote Workforce Remember that a certain amount of autonomy, respect, and communication is needed for telework to go smoothly. Attempting to micromanage workers, or constantly checking in to make sure that they’re working could backfire and create a stifling environment that could increase turnover. So be clear on boundaries before getting started. It’s also important to be respectful of working hours. Related: How To Prepare Your Company For Telecommuting One way that you can establish a successful remote work environment is to use unified communications as a service (UCaaS), which comes with helpful features like voice and video chat, presence information, and SMS functionality. UCaaS is a great and non-invasive way to communicate with remote teams.
Star2Star Blog Article
June 2020 Partner Newsletter
Click out our June Partner Newsletter! https://uc.momentumtelecom.com/june-updates-from-momentum-telecom
News, Newsletter, Partner
Click out our June Partner Newsletter!https://uc.momentumtelecom.com/june-updates-from-momentum-telecom
Momentum Telecom Newsletter
Momentum Telecom MS Teams
collaboration, Microsoft, mobility, Remote, Teams, WFH
Momentum Telecom Brochure
CT Cloud Voice Features and Devices
collaboration, CT Cloud, Devices, Features, ucaas
CallTower Brochure
Data Sheet - Evolve Recap (Speech Analytics)
While most businesses have sufficient data available, what they lack is the time and ability to turn the data into actionable insight. With Evolve Recap, enterprises can pin point problem areas, discover new trends and ...
Call Recording, ccaas, contact center, Evolve Ip, Recap, Speech Analytics, Transcript, Voice Recognition
While most businesses have sufficient data available, what they lack is the time and ability to turn the data into actionable insight. With Evolve Recap, enterprises can pin point problem areas, discover new trends and opportunities, and create smarter business communications for their organization.
Evolve IP Data Sheet
Channel Partner Team
Contact Info, Sales, Sales Team, Territory Map
Digital Realty Partner Resource
Colocation Data Sheet
colocation
Digital Realty Data Sheet
Digital Realty's PlatformDIGITAL
cloud, Control Hub, Data Hub, interconnection, Network Hub, security, SX Fabric
Digital Realty Brochure
COVID-19 Success Story - Transportation
Migrating POTS Lines And Centralizing Billing
Case Study
Migrating POTS Lines And Centralizing Billing
Granite Telecommunications Case Study
COVID-19 Success Story - Manufacturing
Quick SIP Trunks Addition During COVID-19 Outbreak
Case Study
Quick SIP Trunks Addition During COVID-19 Outbreak
Granite Telecommunications Case Study
COVID-19 Success Story - Banking
Swift and Efficient 3-Day Wireless Deployment
Case Study
Swift and Efficient 3-Day Wireless Deployment
Granite Telecommunications Case Study
COVID-19 Success Story - Transportation
Effective Provisioning Process And Customer Support
Case Study
Effective Provisioning Process And Customer Support
Granite Telecommunications Case Study
Meet the Granite Channels Regional team!
The Granite Team Granite Channels teammates are nationwide and ready to help you today! Meet our Regional Channel Managers virtually and connect with them to learn more about how Granite can help your client's telecom needs.
Granite
The Granite TeamGranite Channels teammates are nationwide and ready to help you today! Meet our Regional Channel Managers virtually and connect with them to learn more about how Granite can help your client's telecom needs.
Granite Telecommunications Video
The Granite Story for Channel Partners
The Granite Story Granite provides voice, data and other related communications products and services to multi-location businesses and governmental agencies throughout the United States and Canada. Granite furnishes services to ...
Channel, Granite, video
The Granite StoryGranite provides voice, data and other related communications products and services to multi-location businesses and governmental agencies throughout the United States and Canada. Granite furnishes services to more than two-thirds of the Fortune 100 companies in the United States, and 1.75 million voice and data lines under management.
Granite Telecommunications Video
Evolve IP Workspaces - Easily Provision New Users and Applications for Your Business
Check out how easy it is to add and provision new users anywhere in the country with Evolve IP's Workspaces. Work Anywhere with Evolve IP.
Access Management, Clearlogin, Compute, Daas, Desktop As A Service, Desktops, Hosted Applications, Identity Management, Legacy Applications, MFA, Multi-factor Authentication, Saas, Single Sign-On, Software As A Service, SSO, VDI, Workspaces
Check out how easy it is to add and provision new users anywhere in the country with Evolve IP's Workspaces. Work Anywhere with Evolve IP.
Evolve IP Video
2020 Regional Sales Map
Granite, Map, Regional, Sales
Granite Telecommunications Update
Aligning with CallTower
Cisco UC, collaboration, Microsoft Voice Solutions, ucaas, unified communications, Zoom
CallTower Sell Sheets
Home Office Connectivity Offer
AT&T Home Office Connectivity provides employees with business-class internet, so they can access the applications they need to help keep business running in the new work-from-home model.
Business Class Internet, High Speed Internet, Home Office, Remote
AT&T Home Office Connectivity provides employees with business-class internet, so they can access the applications they need to help keep business running in the new work-from-home model.
AT&T Product Literature
Evolve IP Offers Rapid Deployment of Desktop as a Service to Ingram Micro Channel Partners
Evolve IP teams up with Ingram Micro to enable channel partners to market, sell and deploy full cloud desktop capabilities with VMware Horizon DaaS in five days or less to businesses in North America.
Cloud Desktops, Compute, Daas, Desktop As A Service, Desktops, Evolve Ip, Gartner, Ingram Micro, Saas, Vmware, Workspaces
Evolve IP teams up with Ingram Micro to enable channel partners to market, sell and deploy full cloud desktop capabilities with VMware Horizon DaaS in five days or less to businesses in North America.
Evolve IP Press Release
Pitch Deck - Contact Center
contact center, Customer Pitch Deck, Masergy, Pitch Deck, PPT
Masergy Presentation
White Paper - COVID-19 Highlights the Business Case for Extending SD-WAN to Remote Workers
Covid19, Pandemic, Remote Worker, SD-WAN, WFH, White Paper
Masergy White Paper
Customer Pitch Deck- Managed Security
cybersecurity, Deck, MSSP, PPT, security
Masergy Presentation
FAQ- Microsoft Teams Direct Connect
Direct Connect, FAQ, Masergy, Microsoft Teams
Masergy FAQ
Solution Brief- Contact Center
Cisco, contact center, Masergy, Sell Sheet
Masergy Sell Sheets
Unified Communications- Solution Brief-Copy
cloud, Cloud Communications, Masergy, Overview, Sell Sheet, Solution Brief, ucaas, Unified Communciations
Masergy Sell Sheets
Pitch Deck - Unified Communications
cloud, Masergy, Pitch Deck, ucaas, unified communications
Masergy Presentation
White Paper - Cisco Webex Meetings Security
Cisco, Masergy, security, WebEx
Masergy White Paper
White Paper - Predictive Customer Service: A 2020 ToolKit
Ai, Customer Service, Virtual Agent, White Paper
Masergy White Paper
Product Sheet: Masergy Calling for Microsoft Teams
Direct Connect, Masergy, Microsoft Teams
Masergy Product Literature
AI & Process Mining
In this video, Chris Brown, COO of Intelygenz, discusses how businesses use process mining to reach the ultimate goal of hyper automation. Businesses use process mining to empirically gather data from processes that are either ...
Ai, MetTel, Process Mining
In this video, Chris Brown, COO of Intelygenz, discusses how businesses use process mining to reach the ultimate goal of hyper automation. Businesses use process mining to empirically gather data from processes that are either unknown, not fully mapped out or mapped inefficiently. With all this information at their fingertips, businesses can pinpoint the exact moments where changes in a process can result in better efficiency, capacity and quality.
MetTel Video
Applying Cognitive Capabilities to Process Automation
For centuries, humans have been working to automate processes to increase efficiency, quality and capacity. In this video, Chris Brown, COO of Intelygenz, describes the result that businesses see when they apply cognitive ...
Ai, Innovation Summit, MetTel, Process Automation
For centuries, humans have been working to automate processes to increase efficiency, quality and capacity. In this video, Chris Brown, COO of Intelygenz, describes the result that businesses see when they apply cognitive capabilities to any of their processes, whether it’s accounts payable or new hire onboarding processes. Businesses that take the step of applying cognitive AI capabilities to their process automation see a positive impact that grows exponentially.
MetTel Video
Digital Transformation: A New World Order
Lori Thomas, MetTel’s SVP of Strategic Engagement and Transformation, kicks off MetTel’s Innovation Summit 2020 by discussing how regardless of industry or vertical, all businesses need to evolve into technology companies. As ...
Digital, Innovation Summit, MetTel, Transformation
Lori Thomas, MetTel’s SVP of Strategic Engagement and Transformation, kicks off MetTel’s Innovation Summit 2020 by discussing how regardless of industry or vertical, all businesses need to evolve into technology companies. As digital transformation is being adopted by more businesses every year, a divide has been created between the “haves” and the “have nots.” Lori explains that the businesses who have welcomed and adopted digital transformation within their core business functions have a competitive edge and will become a game changer for managers, employees, citizens and customers.
MetTel Video
Use Case on AI, Call Centers & NPS
Ed Fox, CTO of MetTel, sits down with Dubber’s Mike Earl, Senior Director, and Adrian Di Pietrantonio, Co-Founder and EVP, during MetTel’s Innovation Summit 2020 to discuss how a large, decentralized retailer uses its call ...
Ai, call center, Innovation Summit, MetTel, NPS
Ed Fox, CTO of MetTel, sits down with Dubber’s Mike Earl, Senior Director, and Adrian Di Pietrantonio, Co-Founder and EVP, during MetTel’s Innovation Summit 2020 to discuss how a large, decentralized retailer uses its call center data to make valuable business decisions. This retailer uses MetTel’s Intelligent Call Recorder to record, transcribe, score sentiment analysis, and capture interesting data points from incoming phone calls to its main call center plus 5,000 retail locations across North America.
MetTel Video
What is Hyper Automation and its Exponential Impact
Chris Brown, COO of Intelygenz, discusses how business leaders who implement hyper automation and AI into their daily business processes see an exponential impact on their business outcomes. By augmenting human capability with ...
Ai, Hyper Automation, Innovation Summit, MetTel
Chris Brown, COO of Intelygenz, discusses how business leaders who implement hyper automation and AI into their daily business processes see an exponential impact on their business outcomes. By augmenting human capability with hyper automation and AI, businesses will fundamentally change the capacity of work each employee can achieve daily, allowing businesses to focus on being proactive instead of reactive. Hyper automation should be top of mind for all business leaders who are looking to optimize their digital transformation.
MetTel Video
Remote Workforce Solutions: Spotlight on Evolve IP with Mark Morgan and Scott Kinka
Mark Morgan, President of Intelisys, sits down with Evolve IP's CTO and Founding Partner, Scott Kinka, to discuss how Evolve IP is helping partners conduct business in this remote environment. Watch the video here!
collaboration, Compute, Daas, Desktop Computing, End User Computing, Evolve Ip, Intelisys, Microsoft Teams, Remote, remote workforce, Virtual, Voice-enabled Teams, WFH, Work From Home, Workspaces
Mark Morgan, President of Intelisys, sits down with Evolve IP's CTO and Founding Partner, Scott Kinka, to discuss how Evolve IP is helping partners conduct business in this remote environment.  Watch the video here!
Evolve IP Video
CallTower Portfolio
ccaas, Cisco UC, cloud solutions, Collaoboration, contact center, CT Cloud, CT Cloud Boost, Key Integrations, Microsoft Teams, Microsoft Voice Solutions, ucaas, Unified Communicaitons
CallTower Data Sheet
The CallTower Advantage eBook 2020
Cisco HCS, Cisco UC, cloud solutions, collaboration, contact center, CT Cloud, Microsoft Teams, Microsoft Voice Solutions, ucaas, Unified Communicaitons, Zoom
CallTower Product Literature
CallTower Sweet Spot
ccaas, Cisco, Cisco HCS, cloud solutions, collaboration, CT Cloud Meeting Powered By Zoom, Hosted Voice, ip voice, Microsoft Teams, Microsoft Teams Direct Routing, ucaas, unified communications, Zoom Video Conferencing
CallTower Data Sheet
Windstream Enterprise Channel Sales Coverage Map
Who is your Channel Sales contact at Windstream Enterprise? Download this coverage map to find out!
Account Coverage, Channel Managers
Who is your Channel Sales contact at Windstream Enterprise? Download this coverage map to find out!
Windstream Enterprise Account Management
Customer Story with Signet Jewelers: SD-WAN Improves Customer Experience
David Coulson, VP of IT Service Support for Signet Jewelers, discusses how his team utilizes MetTel’s SD-WAN solution to deliver network, voice and collaboration capabilities to Signet Jewelers’ support centers, data centers, ...
MetTel, SD-WAN
David Coulson, VP of IT Service Support for Signet Jewelers, discusses how his team utilizes MetTel’s SD-WAN solution to deliver network, voice and collaboration capabilities to Signet Jewelers’ support centers, data centers, cloud environments, and stores—which include Zales, Kay, and Jared. MetTel’s SD-WAN solution is at the forefront of Signet Jeweler’s Path to Brilliance Transformation, which provides a seamless shopping experience for customers, whether they shop online or in brick-in-mortar stores. Infrastructure automation and real-time analytics for inventory levels and store traffic data, provided by MetTel’s SD-WAN solution, is crucial to ensure that product is available to customers when and where they need it.
MetTel Video
Customer Story with Stratum Health: Clinicians Connect to Patients with Mobility & Single SIM
Dave Lafferty, EVP and CIO of Stratum Health System, discusses the importance of MetTel’s IoT Single SIM solution to Stratum Healths’ everyday business processes. When over 300 of Stratum Health System’s clinicians are ...
MetTel, mobility, Sim, Single SIM
Dave Lafferty, EVP and CIO of Stratum Health System, discusses the importance of MetTel’s IoT Single SIM solution to Stratum Healths’ everyday business processes. When over 300 of Stratum Health System’s clinicians are providing vital, in-home hospice care to over 2,000 patients in rural parts of South Florida every day, connectivity has historically been an issue. With MetTel’s IoT Single SIM solution, Stratum Health System can ensure they are providing a consistent mobile network connectivity experience for their clinicians while the clinicians are utilizing mobile computing tablets and smartphones—also procured through MetTel—for clinical documentation.
MetTel Video
Customer Story with TireHub: IoT Single SIM Keeps Deliveries Online, On Time and On Route
Kirk Rawls, IT Infrastructure Manager for TireHub, discusses how MetTel has helped TireHub bring more visibility into the logistics, warehousing, and delivery of tires for their top shareholders which include Bridgestone, ...
iot, MetTel, Sim, Single SIM
Kirk Rawls, IT Infrastructure Manager for TireHub, discusses how MetTel has helped TireHub bring more visibility into the logistics, warehousing, and delivery of tires for their top shareholders which include Bridgestone, Goodyear and hundreds of car dealerships across the United States. One of the main challenges faced by TireHub is the lack of network connectivity throughout the duration of their delivery routes when traveling through rural areas. TireHub has partnered with MetTel to operate MetTel’s IoT Single SIM solution to maintain connectivity throughout TireHub’s delivery process—which also has resulted in the consolidation of TireHub’s mobile service to one provider, one bill and one data plan. Kirk also discusses how TireHub procures Apple iPads through MetTel to outfit TireHub drivers while on a delivery route. These iPads are connected to TireHub’s ERP system to create a delivery route that is optimized for efficient fuel economy and lower time consumption.
MetTel Video
Customer Story with Watermark Communities: Cloud PBX IP Phones
Andy Wieser, Telco Program Director at Watermark Communities, discusses how MetTel helped Watermark consolidate telecom providers from hundreds across the country to one—a single source for ordering, implementing, ...
cloud pbx, Ip Phones, MetTel, Pbx
Andy Wieser, Telco Program Director at Watermark Communities, discusses how MetTel helped Watermark consolidate telecom providers from hundreds across the country to one—a single source for ordering, implementing, maintaining, and troubleshooting. As traditional PBX has become functionally obsolete, Watermark has transitioned to MetTel’s Cloud PBX IP phone system. This change has eliminated the need to pay vendors for the break/fix model of fixing older PBXs. Additionally, Hosted IP phones offer increased feature functionality that increases productivity.
MetTel Video
MetTel AI Chat Bot Enables Floor Coverings International to Engage Customer Preferences
Ryan Aschauer, CIO of Floor Coverings International, discusses how FCI utilizes MetTel’s AI Chat Bot solution to engage with their current and prospective customer base and support their franchisee network of over 150 ...
Ai, AI Chat Bot, MetTel
Ryan Aschauer, CIO of Floor Coverings International, discusses how FCI utilizes MetTel’s AI Chat Bot solution to engage with their current and prospective customer base and support their franchisee network of over 150 franchises across the United States, all while maintaining 6-7 times the average growth rate of the flooring industry. Two of FCI’s goals with the rollout of MetTel’s AI Chat Bot were to improve customer experience and provide a significant ROI for their individual franchisees. The rollout of MetTel’s AI Chat Bot quickly—almost overnight—transformed from a tool in the pilot phase to a tool that was generating 12% of all in-home scheduled appointments for Floor Coverings International.
MetTel Video
Remote Work Considerations - Illicit Applications and Shadow IT
Having provided virtual desktop and infrastructure solutions for over 11 years, Evolve IP has seen a massive shift take place in the way IT is providing applications to end users. Software as a Service (SaaS) is here and it's not ...
Access Management, Clearlogin, Daas, Desktop, Desktop Computing, End User Computing, Hosted Applications, Identity Management, Remote Work, Saas, Shadow IT, VDI, Virtual Desktops, WFH, Work Anywhere, Work From Home, Workspaces
Having provided virtual desktop and infrastructure solutions for over 11 years, Evolve IP has seen a massive shift take place in the way IT is providing applications to end users. Software as a Service (SaaS) is here and it's not going anywhere!
Evolve IP Blog Article
AireSpring's Global Managed SD-WAN
1. Leverage VMware’s SD-WAN by VeloCloud™ – The Gartner Leader in Global SD-WAN for WAN Edge Infrastructure 2. Replace the inherent unreliability of the long haul public internet with an SLA backed, fully managed layer ...
Global Managed SD-WAN, Managed SD-WAN, SD-WAN, sdwan
1. Leverage VMware’s SD-WAN by VeloCloud™ – The Gartner Leader in Global SD-WAN for WAN Edge Infrastructure 2. Replace the inherent unreliability of the long haul public internet with an SLA backed, fully managed layer 2 Global Private Network 3. Connect to multiple Points of Presence across the Globe 4. Build a hybrid network using both Global Private Network and public Internet for maximum flexibility 5. Highly available, dedicated access to-and-from China locations 6. Sophisticated Orchestration tools provide visibility, granularity and control 7. Optimally route public cloud application traffic 8. Source diverse Internet connectivity worldwide from a single provider 9. Available proactive 24/7/365 Network Monitoring and resolution for all connectivity including 3rd party
AireSpring Battle Card
Remote Work Considerations - Remote Work is Hell for IT
With the explosion of SaaS, the power of choosing which device a user will utilize to accomplish their job function has shifted away from IT to now the BYOD revolution.
Access Management, Byod, Clearlogin, Compute, Daas, Desktop Computing, Desktops, End User Computing, Hosted Applications, Identity Management, Remote Work, Saas, VDI, WFH, Work Anywhere, Work From Home, Workspaces
With the explosion of SaaS, the power of choosing which device a user will utilize to accomplish their job function has shifted away from IT to now the BYOD revolution.
Evolve IP Blog Article
Cisco Webex Teams Features and Devices
Cisco, Cisco WebEx, Cloud Communication, collaboration, Devices, Features, Features And Devices, ucaas, WebEx, WebEx Teams
CallTower Brochure
Cisco HCS Features and Devices
Cisco, Cisco HCS, Cloud Communications, collaboration, Features And Devices, ucaas
CallTower Brochure
CallTower Case Study // Enabling GCC High with Voice via Teams Direct Routing
Case Study, Cloud Voice, collaboration, GCC High, GCC High Teams Audio Conferencing, Microsoft Teams, Teams Direct Routing, ucaas
CallTower Case Study
Remote Work Considerations - SaaS Defense in the Wild West
Today, the new corporate network doesn't stop at HQ's walls. It also doesn't stop at the VPN connections. It's everywhere. This blog explains how remote work now means that users need to be able to access resources from different ...
Access Management, Clearlogin, Compute, Daas, Desktop, Desktop Computing, End User Computing, Evolve Ip, Hosted Applications, Identity Management, Saas, Software As A Service, VDI, WFH, Work Anywhere, Work From Home, Workspaces
Today, the new corporate network doesn't stop at HQ's walls. It also doesn't stop at the VPN connections. It's everywhere. This blog explains how remote work now means that users need to be able to access resources from different SaaS providers around the globe from public connections.
Evolve IP Blog Article
Zoom from AT&T
Agent facing battlecard for Zoom with AT&T.
collaboration, conferencing, video, Zoom
Agent facing battlecard for Zoom with AT&T.
AT&T Battle Card
Box from AT&T
Agent facing battlecard for Box from AT&T.
Box, cloud, collaboration, Workspace
Agent facing battlecard for Box from AT&T.
AT&T Battle Card
Product Sheet- Masergy Managed SD-WAN with Threat Monitoring Response
SD-WAN, Threat Monitoring, TMR
Masergy Product Literature
Masergy Managed SD-WAN Pitch Deck
Deck, Masergy, Pitch, Powerpoint, PPT, Presentation, SD-WAN
Masergy Presentation
6 Types of Remote Workers and How to Support Them
In this blog post, we'll explore the six types of remote workers who impact your team, evaluate their technical needs, and assess how Office 365 Business Premium can enhance and simplify their remote work styles across all ...
collaboration, covid-19, Daas, Desktop, Evolve Ip, Microsoft Teams, Remote, Remote Workers, Saas, WFH, Work Anywhere, Work From Home, Workspaces
In this blog post, we'll explore the six types of remote workers who impact your team, evaluate their technical needs, and assess how Office 365 Business Premium can enhance and simplify their remote work styles across all devices, bringing new levels of productivity to your business. 
Evolve IP Blog Article
Evolve IP and Pax8 Announce Partner Agreement to Provide Integrated Microsoft Teams and Cisco Voice Services
Evolve IP is excited to announce it has partnered with Pax8 to provide Evolve Teams with Enterprise Voice to their network of more than 10,000 Managed Service Providers (MSPs) in North America.
Cisco, collaboration, Evolve Ip, Evolve Teams, Microsoft Teams, MS Teams, Partnership, Pax8, Teams, Voice-enabled Teams, Workstream Collaboration
Evolve IP is excited to announce it has partnered with Pax8 to provide Evolve Teams with Enterprise Voice to their network of more than 10,000 Managed Service Providers (MSPs) in North America.
Evolve IP Press Release
Are Integrated Communications On Your Radar?
The global workforce has been forever altered from the ongoing COVID-19 pandemic. Across the world, teams have dispersed, abandoning their physical offices for flexible remote work environments. Related: The Future Of ...
Integrated Communications, uc, ucaas, unified communications
The global workforce has been forever altered from the ongoing COVID-19 pandemic. Across the world, teams have dispersed, abandoning their physical offices for flexible remote work environments. Related: The Future Of Enterprise Technology & Where We’re Headed In the process, we have seen a renewed focus on integrated communications. Many companies weren’t properly prepared to handle the shift to a remote workforce; these same companies are now realizing that integrated communication systems could help their network administrators, end users, and help desk workers immensely with the sudden need for ultra-seamless communications and collaboration. The Demand For Integrated Communications Companies that were previously relying on legacy communications solutions had to suddenly find new ways of establishing secure and efficient remote work environments. Meanwhile, the companies that had already embraced digital transformation—leveraging digital, cloud-based tools—were, in many cases, able to make the leap into remote work without a hitch. Related: Telework, Digital Transformation & The Changing Global Workforce As such, the demand for integrated communications is now more important than ever. If properly executed, it can help create an environment that is far more agile, accessible, and reliable. Employees will be able to access their communications tools anywhere, and at any time. Key Considerations For Integrated Communications This is the basic concept of unified communications as a service (UCaaS), a strategy that involves consolidating numerous services into one central, cloud-based platform. Companies that embrace UCaaS stand a much better chance of surviving in today’s unpredictable business environment, where being able to physically come into the office is no longer a guarantee. Related: 3 Tips For Seamless Cloud Adopting During & After COVID-19 That said, here are some key considerations that companies should consider when integrating their communications systems. Messaging Right now, most enterprises are still using disparate, third party messaging platforms. These platforms are helpful for teams, largely because they’re easily accessible, and often free. However, as we are seeing with Zoom, they can also lack critical security protections making them prone to hacking. Plus, since they’re hosted, they operate outside of the scope of IT—enabling employees to store sensitive data locally. This can lead to silent data leaks. Related: Enterprise Collaboration For A Remote Workforce By investing in integrated communications like UCaaS, employees can leverage a powerful and secure messaging portal, providing greater transparency and protection. Phones Teams are often skeptical about migrating to UCaaS because they don’t want to abandon their physical phones. With the right system, however, teams cannot only keep their physical phones but also leverage their computers and mobile devices as phone extensions for ultimate flexibility. Related: How To Prepare Your Company For Telecommuting Remote teams that do want to abandon their phone systems in favor of virtual options can easily do so. Call center agents, for instance, may be more comfortable using hands-free softphones while executives may prefer the convenience of a traditional desk phone. The great part is that teams can integrate both options, depending on their specific needs. Fax Another issue that many companies are having right now is faxing. Remote teams, after all, still need to send and receive faxes. Yet, it’s not cost-effective to buy individual fax machines for each worker. Related: Is Your Remote Workforce Ready For Anything? Companies in this situation should consider using cloud-based digital faxing. Digital fax gives every employee access to a secure portal, where they can receive incoming faxes and print from their desired location. As you can see, there is tremendous power and flexibility in integrating communications. The result is a communications environment that is far more agile, cost-effective, and convenient for workers.
Star2Star Blog Article
The Future Of Enterprise Technology & Where We’re Headed
The enterprise technology landscape is changing as more and more companies are going through digital transformation. Related: Telework, Digital Transformation & The Changing Global Workforce At the same time, many ...
Enterprise Technology, Future Technology, uc, ucaas, unified communications
The enterprise technology landscape is changing as more and more companies are going through digital transformation. Related: Telework, Digital Transformation & The Changing Global Workforce At the same time, many companies are resisting digital transformation and clinging to legacy systems and applications. As a result, a technology gap has emerged that’s growing larger with each passing year. Channel partners should look at this gap as an opportunity to incentivize customers and convey the message that resisting digital transformation will be detrimental in the long run. Companies need to start innovating now and leveraging advanced solutions to keep up with digital competitors before they are displaced entirely. Related: 3 Tips For Seamless Cloud Adoption During & After COVID-19 To help businesses envision what embracing digital transformation will look like, consider where the enterprise technology landscape is heading. Here is a look at some of the emerging technologies that will take center stage over the next decade: Remote Working Tools & Virtual Environments By now, many of us are somewhat used to “the new normal” and working from home. Even if you hadn’t been leveraging video meetings, company-wide conference calls, softphone extensions of business phone lines, virtual workspaces, or cloud-based communications, chances are you made transitioning to these remote technologies quickly as the COVID-19 pandemic became a greater threat. Related: Enterprise Collaboration For A Remote Workforce Even after the coronavirus crisis is solved and we resume business as usual, companies everywhere can expect the spike in remote work technologies and virtual environments to become more common. Now that businesses and workforces worldwide have seen what they can accomplish while working remotely, the inherent benefits of enhanced work/life balance, location flexibility, and dynamic team coordination from anywhere will not be forgotten. Software-Defined Everything You’ve heard of technologies like software-defined wide area networking (SD-WAN), software-defined networking (SDN), software-defined interconnect (SDI), and the software-defined data center (SDDC). Software-defined everything is an umbrella term, which encapsulates all these various innovations. In general, it refers to the process of abstracting workloads from their underlying hardware to improve agility and flexibility, and reduce costs. Looking forward, there will still be a place for traditional networking technologies like MPLS. However, on a large scale, enterprises are increasingly becoming software-defined—and this trend is only going to accelerate in the years to come. Related: How To Leverage DaaS While Working From Home Hyper-automation Hyper-automation entails using artificial intelligence (AI) and machine learning (ML) to automate workflows. AI and ML are still in their early stages, and it will be many years before they become widely deployed in enterprise workloads. This is largely because they are very expensive and require access to trained and experienced data scientists. Right now, it should be noted, there is a massive experience shortage in this space. Most companies that are using AI and ML today are doing so through third-party platforms with embedded features. Look for both technologies to spread in the coming years as the cost and time to develop them decreases and for hyper-automation to increase. Next-gen SIEM Many enterprises are embracing security information and event management (SIEM) platforms to monitor their global endpoints. SIEM involves aggregating data from numerous systems and devices to provide real-time threat monitoring and alerts. Related: How To Prepare Your Company For Telecommuting SIEM is transforming, as technologies like machine learning are being used to detect false alarms and automatically handle certain threats without human intervention. As cybercrime continues to intensify in the coming years, SIEM will become a core component in the enterprise security ecosystem. Distributed Public Cloud The cloud is also evolving, with Gartner predicting a widespread shift from centralized to a distributed public cloud model. In fact, Gartner called distributed cloud a top strategic technology trend for 2020. Related: Is Your Remote Workforce Ready For Anything? “Distributed cloud refers to the distribution of public cloud services to locations outside the cloud provider’s physical data centers, but which are still controlled by the provider,” Gartner explains. In a distributed cloud environment, Gartner continues, a cloud provider is responsible for delivery, operations, governance, updates, and service architecture. UCaaS Enterprise Technology Another trend that we’re continuing to see is a shift to unified communications as a service (UCaaS). Related: Business Texting Is The Next Trend A surprising number of enterprises are still using disparate communications systems. Yet, we expect to see significant growth in UCaaS as word continues to spread about its transformative benefits. UCaaS, after all, consolidates numerous systems into a single, centralized, cloud-based platform that can be accessed from any location. With UCaaS in place, a company can ditch its physical communications hardware like fax machines and phones, in favor of digital solutions. It’s more convenient, more secure, and more cost-effective, which is particularly true in today’s remote work landscape.
Star2Star Blog Article
Telework, Digital Transformation & The Changing Global Workforce
The developing coronavirus (COVID-19) issue has cast a fresh light on the evolving business landscape. Companies around the world—many of which were previously on the fence about telework—are now embracing the concept to ...
Digital Transformation, Global Workforce, Telework, uc, ucaas, unified communications
The developing coronavirus (COVID-19) issue has cast a fresh light on the evolving business landscape. Companies around the world—many of which were previously on the fence about telework—are now embracing the concept to prevent illness from spreading among workers. Related: 3 Tips For Seamless Cloud Adoption During & After COVID-19 Telework, it should be noted, recently received a big endorsement from Nancy Messonnier, who is director of the CDC’s National Center for Immunization and Respiratory Diseases. "…businesses can replace in-person meetings with video or telephone conferences and increase teleworking options," Messonnier said during a conference call. Related: Enterprise Collaboration For A Remote Workforce This type of endorsement can go a long way in convincing executives that it’s okay to trust telework and allow employees to exchange sensitive information beyond the borders of an office. Telework, after all, can make a lot of sense in certain environments—especially when a threat like something like the novel coronavirus arises. With the right communications system in place, and an organized, distributed workforce, an organization can be just as effective. In fact, workers can be even more productive at home than an office environment in many cases. Embracing Telework Through Digital Transformation At the same time, embracing telework can also send the message that a company is attuned with the needs and preferences of their workers. Remote working is now a top demand for many people today, both young and old. Related: How To Prepare Your Company For Telecommuting On a broader scale, the remote working trend aligns with an ongoing digital transformation shift that we are seeing across all industries today. Across the board, legacy communications systems are being steadily replaced with digital, cloud-based alternatives that are highly flexible, cost-effective, and easy to deploy. By deploying a technology like unified communication as a service (UCaaS), companies can enable their employees to work from any location without having to rely on third party communications apps or the PSTN. Related: Is Your Remote Workforce Ready For Anything? While it’s still unclear how the telework trend will play out in the long run, whether the coronavirus will have a lasting impact on remote work, or if companies will revert to more traditional work policies in the months ahead once the virus subsides, we can be sure of one thing--telework is vital for today’s work-from-home circumstances. To stay in business, companies must embrace remote working quickly and get up to speed. Related: How To Leverage DaaS While Working From Home To get up and running quickly, businesses can turn to flexible cloud technologies such as desktop and mobile softphone extensions, intelligent call forwarding to customized endpoints (such as softphones, home office phones, and cell phones), virtual desktops, and others. And with digital transformation in mind, adopting these technologies now can also prepare companies for the future of telework and beyond.
Star2Star Blog Article
3 Tips for Seamless Cloud Adoption During & After COVID-19
Cloud adoption and migration continues to be a top trend in the enterprise space, with global revenue expected to reach $411 billion by the end of 2020. Companies across all vertical markets are abandoning legacy technologies in ...
cloud, Cloud Adoption, covid-19, Tips, uc, ucaas, unified communications
Cloud adoption and migration continues to be a top trend in the enterprise space, with global revenue expected to reach $411 billion by the end of 2020. Companies across all vertical markets are abandoning legacy technologies in favor cloud-based infrastructure, platforms, software, and functions. This is particularly true during the COVID-19 pandemic, as businesses are seeking remote work friendly solutions. Related: Enterprise Collaboration For A Remote Workforce Now that moving to the cloud is more necessary than ever, companies often want to know if cloud adoption is easy. The short answer is that it can be completely seamless—if the right provider is selected and proper planning and care is taken throughout the deployment and management process. That said, here are three tips that enterprises should consider to ensure a smooth cloud communications migration: Conduct An Application Assessment Before you start migrating the company to an official cloud-based unified communication as a service (UCaaS) solution, your first step should be to figure out what systems you already have in place. It’s entirely possible that your branch locations are using different communications services for voice, video, chat, and fax. Make a master list, and chart all these services so that you can have a sense of what you’re replacing before you make any changes. You might find that some services are working in certain locations, and would be better left alone for now. Related: How To Prepare Your Company For Telecommuting This is also a good time to consider the features and capabilities you really need to work effectively from home, and seek out a provider who can offer you those tools quickly and seamlessly. Even if you aren’t ready for a full-scale migration right now, you should still be able to get the solutions you need. Form A Cloud Adoption Plan When implementing a long-term plan, pacing is an important consideration when migrating your communications system to the cloud. It can be hard to understand whether you’re moving too fast or slow. Related: Is Your Remote Workforce Ready For Anything? The truth is that every company has its own timeline for moving to the cloud. In some cases, moving services to the cloud can happen very quickly. In other cases, it can take months or even years to complete the process. Your best bet is to form a long-term cloud migration plan to help you determine all the steps towards the perfect system rollout. Round up your team, and try and get a sense of where everyone wants the company to be a year or two down the road. You may find that some departments are comfortable with the communications solutions that they’re using, and don’t have a burning need to migrate. Other parts of the enterprise may be ready to move forward immediately. Related: Get The Most Out Of Your Business Phone System Once you have a well thought out plan for the “perfect world” scenario, you will also be able to see places where you can accelerate your goals or make adjustments. While planning for the long term, you can also create a short term plan to get your business up and running now with remote work tools. Your provider will be able to facilitate this for the quickest rollout possible. Be Methodical About Migration After consulting with your team, implement small deployments in strategic areas like remote working. For example, the most common remote needs include mobile and desktop softphones, cloud-based voicemail, and business texting. These tools can be easily implemented to get your business up to speed while working from home. Related: UCaaS Collaboration Suites & How Businesses Can Benefit You may also identify problems areas such as unplanned downtime, high monthly telecom costs, and unhappy end users. Consider rolling out a UCaaS platform for the most affected location, and then using it as an example to get all users on board. It’s easier to persuade managers and administrators to make a change when they can see an example of something that’s already working.
Star2Star Blog Article
Enterprise Collaboration For A Remote Workforce
Teamwork is a top challenge for businesses right now, at a time when enterprise collaboration depends on efficient remote infrastructure and streamlined company processes. Organizations across the board are looking for ways to ...
collaboration, enterprise, Enterprise Collaboration, Remote Work, remote workforce, Remote Working, uc, ucaas, unified communications
Teamwork is a top challenge for businesses right now, at a time when enterprise collaboration depends on efficient remote infrastructure and streamlined company processes. Organizations across the board are looking for ways to break down silos and bring teams together in order to increase productivity and improve company synchronization. Related: How To Prepare Your Company For Telecommuting As such, there is growing demand for enterprise collaboration tools that allow employees to interact and share information seamlessly, even when one or more employees are working remotely. The enterprise collaboration market is growing at a CAGR of 9.2 percent, and is expected to exceed $48 billion by 2024. Related: Is Your Remote Workforce Ready For Anything? The theory is that by breaking down barriers and bringing workers closer together, employees can in turn hold each other accountable, exchange ideas to fuel business growth, and remain more engaged in their work—while at the same time, fostering an environment built around autonomy. Related: How To Leverage DaaS While Working From Home Enterprise collaboration will be especially important looking forward, too, as teams become increasingly distributed even after the COVID-19 pandemic ends. Remote working is slowly becoming a new normal and enterprise collaboration software can help teams interact as if they are sitting in the same room, even when they are hundreds or even thousands of miles apart. Enterprise Collaboration & UCaaS There are countless enterprise collaboration solutions on the market right now attempting to help meet market demands. But most of these solutions are too specialized, creating more confusion in the process. Oftentimes, employees will spend more time moving between apps and catching up with conversations and projects than actually working. “App overload” gets worse as more and more apps come to market that don’t allow for complete integration with business workflows. Related: UCaaS Collaboration Suites & How Businesses Can Benefit UCaaS solves this problem by consolidating multiple collaboration tools into one easy-to-access platform. For example, UCaaS enables VoIP, chat, text messaging, secure faxing, video conferencing, and remote desktops all from one place. It eliminates having to use multiple, disparate hardware and software solutions. What’s more, UCaaS is more secure than using multiple third-party apps. It allows communication to exist in a single, centralized location instead of over numerous apps and databases. It can also be customized to meet unique needs and workflows with enhanced integrations. How UCaaS Enables Enterprise Collaboration Here are some specific ways that UCaaS can boost enterprise collaboration: Streamlining Customer Support UCaaS can integrate directly with a variety of CRM systems and other third-party apps, allowing teams to aggregate customer data and use insights to solve customer service issues. For example, imagine a customer issue escalates and a manager is needed to resolve an issue. That manager will be able to easily access key customer data and have a conversation with the service agent right from a single platform, in a way that is fast and convenient. Related: Does Your Customer Experience (CX) Strategy Have A Blind Spot? Moving Projects Forward Overseeing a creative project like a presentation or sales document can be a colossal undertaking when collaborators are working from a distance. But by using a UCaaS platform, everyone can remain locked in over a centralized communications system. UCaaS is an excellent tool for moving projects forward to completion. Related: DaaS, UCaaS & Why You Need Both Staying In Sync Communication and collaboration is critical when working from home. Yet the process is often challenging without the right infrastructure in place. When using UCaaS, colleagues can communicate in a range of means--email, chat, texting, phone calls, video conferences--and remain synchronized within the same common system. UCaaS ultimately empowers businesses with enterprise collaboration tools built for working seamlessly from home the same way they would in the workplace.
Star2Star Blog Article
How To Leverage DaaS While Working From Home
As the effects of the COVID-19 pandemic continue to unfold, it becomes clearer why having viable remote working solutions are critical to ongoing business success. Global pandemics aside, offering remote working solutions that ...
Daas, Desktop As A Service, Remote, Remote Work, Remote Working, uc, ucaas, unified communications, Work From Home, Working From Home
As the effects of the COVID-19 pandemic continue to unfold, it becomes clearer why having viable remote working solutions are critical to ongoing business success. Global pandemics aside, offering remote working solutions that employees can use to work from home or while traveling also allows your business operations to run smoothly while also offering increased flexibility for staff. COVID-19 has proven that businesses must be able to adapt to more flexible, remote working environments. Related: How To Prepare Your Company For Telecommuting Having said that, there is an easy solution for offering reliable, streamlined, and secure work from home tools. The value of Desktop as a Service (DaaS) is now clearly apparent. When you leverage a DaaS solution, you have all the tools you need to be productive from anywhere, in just about any circumstances. Work From Home With DaaS Here are just a few of the ways Desktop as a Service can help you and your employees during the COVID-19 pandemic and in any remote work situation. Seamlessly Upgrade Your Communications Desktop as a Service is designed to be seamless. When you use a DaaS solution that integrates with UCaaS, you will automatically elevate your entire organizational infrastructure. Enhanced communications via virtual desktops, apps, and cloud storage will allow your company to stay in contact easily. Related: Is Your Remote Workforce Ready For Anything? Work From Any Device DaaS allows you to work from anywhere, but under current circumstances the only place you will be working from is home. The advantage of DaaS in this situation is the ability to also access your virtual desktops, apps, cloud storage, and communications from any internet-enabled device. Even if your employees don’t all have company-issued devices, they can still easily and securely log in to your virtual work environment from their home devices. DaaS supports desktops, laptops, tablets, and smartphones. Related: Business Texting Is The Next Trend Collaborate Securely Every business is concerned about security, especially during a time of uncertainty. Companies working in industries such as healthcare and finance will also rest easier knowing that any employees able to work from home will only be accessing secure, encrypted portals. Desktop as a Service comes built-in with protections like multi-factor authentication and context-based access controls to ensure off-site users are accessing their company’s system without jeopardizing private data. Related: UCaaS Collaboration Suites & How Businesses Can Benefit Integrate Additional Tools Some Desktop as a Service platforms also allow you to integrate with other tools you use on a regular basis. These could be your office phones, softphones, third-party apps, or even a custom developed solution. Be Prepared With Desktop as a Service The most important thing is to be prepared. Make sure your business has the tools it needs to succeed both during the COVID-19 outbreaks and beyond.
Star2Star Blog Article
How To Prepare Your Company For Telecommuting
With COVID-19 updates being released all over the world multiple times a day, many people are thinking more seriously about the ability to work from home. Updating your enterprise communications to allow for telecommuting is ...
Remote, Remote Work, Remote Working, Telecommute, Telecommuting, uc, ucaas, unified communications
With COVID-19 updates being released all over the world multiple times a day, many people are thinking more seriously about the ability to work from home. Updating your enterprise communications to allow for telecommuting is also a smart business decision in general as flexible work environments become increasingly popular. Related: Is Your Remote Workforce Ready For Anything? To make sure your business stays operational in any number of emergency situations, we have put together this guide to help you get your company ready for telecommuting. Telecommuting In 5 Easy Steps Daunting as it may seem, preparing your business and employees for telecommuting is easy with the right technology and provider. There are five simple steps we recommend to ensure your transition to telecommuting is seamless and allows you to maintain the high quality performance and productivity you expect. Step 1: Select Your DaaS Product A solid Desktop as a Service (DaaS) solution is vital for today’s telecommuting workers. DaaS solutions allow employees to access their familiar office desktops, applications, and documents via a secure cloud portal for a flawless transition to their remote workspaces and uninterrupted user experiences. Related: DaaS, UCaaS & Why You Need Both These benefits are maximized when your DaaS platform seamlessly integrates with end-to-end unified communications solutions. DaaS on its own is a powerful tool, but imagine being able to have all of your remote employees also using the phone system, chat, directories, and other tools they would use in the office at the same time. Not only will you simplify operations and workflows, but you will also eliminate shadow IT and security breaches by housing all of your critical communications in one centralized platform. Step 2: Consider Additional Company-wide Communications Needs To support your DaaS solution, you may also need to add other products to the mix. Depending on your company’s needs, these may include: Business SMSCRM IntegrationsUrgent Response & Mass Notifications Business SMS Business SMS should allow your employees to send both MMS and SMS text messages, including links and attachments, to contacts using their business phone number via a softphone within your phone system. Related: Business Texting Is The Next Trend CRM Integrations CRM integrations allow you to synchronize your customer relationship management records with your remote communications infrastructure and maintain high-quality interactions with customers regardless of where an employee is engaging them from. CRM integrations will also allow you to keep track of how employees are handling customer accounts while remote. Related: Does Your Customer Experience (CX) Strategy Have A Blind Spot? Urgent Response & Mass Notifications These capabilities offer employers tools that can notify the entire company at the same time. Urgent Response sends triggered messages regarding an emergency situation, last-minute changes, or other urgent matters as they arise. Mass Notifications allow you to send text messages to all employees, created for any reason. Step 3: Decide If Other Integrations Are Needed Key to managing any company-wide change is ensuring the solutions you use are tailored to your exact needs. Since most turnkey products will never allow for this, look for a provider who can offer you custom development and integrations to modify your infrastructure. Related: UCaaS Collaboration Suites & How Businesses Can Benefit Where telecommuting is concerned, you may be interested in integrating mission-critical applications you use in the office every day so that employees can also use them when not onsite. Common needs for telecommuting businesses include productivity, cloud storage, and custom developed workflows; ensure your provider can accommodate each of these. Step 4: Organize Procedures & Workflows When offering telecommuting options for the first time, or expanding upon your current capabilities, it is critical that you set expectations, procedures, and workflows early. This will help you and your employees maximize adoption and get used to new processes with as little dysfunction as possible. Related: Get The Most Out Of Your Business Phone System In order to design the best policies for your company, a good way to begin is by consulting your management team and employees directly for their input. If a controlled rollout is critical for you, then just consulting your management team, or a small committee of trusted advisors, will also work. Related: Why It Pays To Upgrade Your Business Communications System While creating your policies, it’s important to keep in mind the technologies you are building them around. Take the time to learn your new DaaS solution inside and out, as well as any additional products you decided to offer. If you need assistance, you should also be able to consult your technology provider for personalized training and concierge-style attention. Step 5: Get To Work! With everything set up and ready to go, transitioning your employees to their new telecommuting environments should be a breeze! For maximum productivity and overall best experience, check in with employees frequently and work with your technology provider as needed to address any issues, should they arise.
Star2Star Blog Article
Is Your Remote Workforce Ready For Anything?
Does your business provide the tools for a remote workforce? If you are up-to-date with the digital age, chances are you do. Remote working or telecommuting is the next wave of work, powered by cloud-based platforms and tools. ...
communications, Remote, Remote Work, remote workforce, Remote Working, uc, ucaas, unified communications
Does your business provide the tools for a remote workforce? If you are up-to-date with the digital age, chances are you do. Remote working or telecommuting is the next wave of work, powered by cloud-based platforms and tools. Current trends show the popularity for a remote workforce growing exponentially, with a 115% increase in telecommuting over the last decade and no end in sight. Related: UCaaS: A Great Way To Mobilize Your Business It’s common sense then that businesses should embrace this move towards flexible work options by offering the technological infrastructure to support it. Not only will this open up more opportunities to hire nationally or even globally, but it can also save businesses money in reduced overhead, and protect them from the unexpected. Coronavirus, for instance, is the type of emergency which can leave a business reeling in the event of a shut down. The same can be said for natural disasters, dealing with the aftermath, or even run-of-the-mill seasonal challenges like flu season or slow months. With the appropriate remote workforce infrastructure, your business can remain operational throughout all of these events while also keeping your employees engaged and productive. Rally Your Remote Workforce If you do not currently support a remote workforce or aren’t sure your current infrastructure could handle the threat of Coronavirus, natural disasters, or other threats, there are several factors you should consider to build a resilient telecommuting foundation. Platform For your remote workforce to be successful, especially during a crisis of local to national or even international impact, the platform you choose needs to offer an extensive network of redundant, secure points of presence ensuring that your workforce is always leveraging the best connections available. Platforms of this caliber offer pure cloud-based to on-premises cloud-based platforms, which allows your business to choose the ideal system for your needs. Where pure cloud is typically more flexible, on-premises cloud tends to offer enhanced reliability. Related: Cloud Trends To Expect In 2020 Virtual Desktops When built on an extensive, flexible, reliable, and secure platform, the next most important component is the workspace employees utilize. To ensure seamless user experiences and uninterrupted operations, look for a virtual workspace that offers single sign-on to office desktops and applications staff would use in the office. Virtual desktops and apps, also called Desktop as a Service or DaaS, should also be secured by multi-factor authentication, encryption, and context-based access controls to keep your desktop and data safe no matter where your access point is. Related: UCaaS Collaboration Suites & How Businesses Can Benefit UCaaS Support Another critical component of a robust remote workforce is the ability to communicate effectively from anywhere. Solutions that come built-in with voice, video, chat, texting, and other communications endpoints will offer your business an additional edge over competitors. The best remote workforce solutions should also offer softphone and mobile application tools that can allow employees to use your office communications system on their desktop, laptop, or smartphone. Related: DaaS, UCaaS & Why You Need Both Multi-device Access Today’s workers expect flexibility when it comes to the devices they use. This is especially true for a remote workforce who will likely be leveraging their own personal computers, laptops, tablets, and smartphones to get work done. With the right tools, employees can login securely from any device, access files, and enjoy a seamless experience across all devices. Related: Business Texting Is The Next Trend Built-in Security In addition to secure login protections, other security features like cloud storage, centrally secured apps and desktops, and ongoing network monitoring help reduce risk of intrusion, security breaches, and eliminate VPN holes. For peace of mind, businesses should find a solution that offers all of this built-in, ensuring that their private data is secure regardless of where it is being accessed. Related: Cybersecurity Trends To Monitor In 2020 Customization We live and work in an increasingly customized world, and this is no less true for the modern enterprise. To maximize efficiency both in and away from the office setting, remote workforce technology should be customized to your unique workflows. This allows everyone on your team to maintain the same productivity and efficiency no matter where they are working from or what devices they are using. Support for customization should include vertical and task specific, such as compliance with industry standards (i.e. HIPAA, GSA) or integration with third-party CRM software. Related: Does Your Customer Experience (CX) Have A Blind Spot? Prepare Today It’s impossible to know when disaster will strike, and according to the current trends you shouldn’t be waiting for a crisis to start offering remote workforce solutions. The best strategy for any business is to get ahead of the curve and start preparing their workforce today for the challenges of tomorrow.
Star2Star Blog Article
Momentum Voice Analytics
Analytics, cloud, Reporting, voice
Momentum Telecom Product Literature
MOMENTUM TELECOM WINS 2020 TMCNET TELEWORKING SOLUTIONS EXCELLENCE AWARD
https://momentumtelecom.com/press-releases/2020-tmcnet-teleworking-solutions-excellence-award/
collaboration, Connectivity, Microsoft, mobility, MS Teams, Remote, Teams
https://momentumtelecom.com/press-releases/2020-tmcnet-teleworking-solutions-excellence-award/ 
Momentum Telecom Press Release
Considerations for Working From Home
Evolve IP has been working diligently to address the access management needs of businesses while enabling mobility and security. Enter Workspaces, our next generation approach to desktop computing!
Access Management, Clearlogin, Compute, Daas, Desktop, Desktop Computing, End User Computing, Hosted Applications, Identity Management, Remote, Saas, Software As A Service, WFH, Work Anywhere, Work From Home
Evolve IP has been working diligently to address the access management needs of businesses while enabling mobility and security. Enter Workspaces, our next generation approach to desktop computing!
Evolve IP Blog Article
Five9 FastTrack Deployment
Accelerate remote agent deployment in emergency situations
ccaas, contact center, Coronavirus, Covid, Covid19, Five9, Rapid Deployment
Accelerate remote agent deployment in emergency situations
Five9 Data Sheet
Five9 Engagement Workflow
Five9 delivers a powerful customer engagement workflow engine that leverages available customer data and context to find the right agent and guide that agent so they can provide seamless resolution to sales and service issues.
ccaas, Five9
Five9 delivers a powerful customer engagement workflow engine that leverages available customer data and context to find the right agent and guide that agent so they can provide seamless resolution to sales and service issues.
Five9 Data Sheet
10 Tips for Engaging WFH Agents
Today’s contact centers require flexibility in how to deal with planned and unplanned events that have the potential to disrupt business continuity and impact the customer experience.
ccaas, contact center, Coronavirus, Covid, Covid19, Five9, WFH
Today’s contact centers require flexibility in how to deal with planned and unplanned events that have the potential to disrupt business continuity and impact the customer experience.
Five9 Data Sheet
Five9 MPLS Agent Connect
Improve call quality and guaranteed available bandwidth with private, dedicated connectivity
ccaas, Five9
Improve call quality and guaranteed available bandwidth with private, dedicated connectivity
Five9 Data Sheet
Five9 Professional Services
Collaborating to ensure a successful implementation and ongoing success
ccaas, Five9
Collaborating to ensure a successful implementation and ongoing success
Five9 Data Sheet
Five9 Social Engagement
Respond Proactively to Social Media Mentions
ccaas, Five9
Respond Proactively to Social Media Mentions
Five9 Data Sheet
Five9 Proactive Intelligence
Increase Customer Satisfaction with Automated Omnichannel Outbound Notification
ccaas, Five9
Increase Customer Satisfaction with Automated Omnichannel Outbound Notification
Five9 Data Sheet
Five9 Operational Intelligence
Improve Organizational Alignment and Agility with a Unified View of Performance
ccaas, Five9
Improve Organizational Alignment and Agility with a Unified View of Performance
Five9 Data Sheet
Five9 Digital Outreach
Outbound calling is a powerful tool for proactive engagement, especially for sales and collections organizations. If you fail to connect, however, the results are greatly diminished. Five9 Digital Outreach automates follow-up ...
ccaas, Five9
Outbound calling is a powerful tool for proactive engagement, especially for sales and collections organizations. If you fail to connect, however, the results are greatly diminished. Five9 Digital Outreach automates follow-up when calls fail through email, SMS, or social to let your contacts know you missed them.
Five9 Data Sheet
Five9 Customer Support
In addition to providing cutting-edge cloud contact center technology, Five9 creates partnerships and works in lockstep with customers to support their success and growth. When a customer needs assistance moving its contact ...
ccaas, Five9
In addition to providing cutting-edge cloud contact center technology, Five9 creates partnerships and works in lockstep with customers to support their success and growth. When a customer needs assistance moving its contact center to the cloud, requests support for a technical issue, or has an urgent need, Five9 subject matter experts are always ready to assist and resolve any problems.
Five9 Data Sheet
2020 Customer Success Stories
The following customer stories and quotes highlight the challenges our customers have faced, and shares how Five9’s passion and determination helped our customers succeed in their businesses.
ccaas, contact center, Five9
The following customer stories and quotes highlight the challenges our customers have faced, and shares how Five9’s passion and determination helped our customers succeed in their businesses.
Five9 Case Study
Top 10 Reasons to Move Your Contact Center to the Cloud
The contact center infrastructure market is undergoing a major revolution, moving from complex, on premise, multi-vendor technology to easy to use, all in one software suites in the cloud. But is moving your contact center to the ...
ccaas, cloud, contact center, Customer Journey, Digital Transformation
The contact center infrastructure market is undergoing a major revolution, moving from complex, on premise, multi-vendor technology to easy to use, all in one software suites in the cloud. But is moving your contact center to the cloud right for your business? Find out more about the top 10 reasons why business like yours are moving to the cloud.
Five9 White Paper
The Inevitable Healthcare IT Shift to Cloud
The future of healthcare is at our doorstep, and cloud plays an important part in that future. With cloud, we have collaborative technology for a great digital transformation. Now, we face the difficult task of putting together ...
ACV, Ai, ccaas, cloud, contact center, Healthcare, IVR
The future of healthcare is at our doorstep, and cloud plays an important part in that future. With cloud, we have collaborative technology for a great digital transformation. Now, we face the difficult task of putting together the right pieces.
Five9 eBook
Five9 Supervisor Plus
Give supervisors everything they need to understand what is happening in today’s digital contact center to take action to maximize the customer experience, increase sales, and get the most out of your agents.
acd, ccaas, Five9, IVR
Give supervisors everything they need to understand what is happening in today’s digital contact center to take action to maximize the customer experience, increase sales, and get the most out of your agents.
Five9 Data Sheet
Five9 Performance Dashboard
Maximize Everybody’s Contribution to Success
ccaas, contact center, Five9
Maximize Everybody’s Contribution to Success
Five9 Data Sheet
Five9 Global Voice
Five9 Global Voice makes it easier and more desirable than ever for enterprises to move their contact center infrastructure to the cloud. Use it to deliver amazing customer experiences anywhere in the world with carrier grade ...
ccaas, Five9
Five9 Global Voice makes it easier and more desirable than ever for enterprises to move their contact center infrastructure to the cloud. Use it to deliver amazing customer experiences anywhere in the world with carrier grade voice quality.
Five9 Data Sheet
Data Sheet - Five9 and Zendesk Integrated Solution
With the Five9 Adapter for Zendesk, you can digitally transform your service organization and deliver a worldclass experience for every customer interaction.
acd, ccaas, cloud contact center, CRM, Five9, IVR, Zendesk
With the Five9 Adapter for Zendesk, you can digitally transform your service organization and deliver a worldclass experience for every customer interaction.
Five9 Data Sheet
Five9 and Skype For Business Integration
Leverage your subject matter experts in your enterprise to provide extraordinary customer experiences
acd, ccaas, cloud contact center, CRM, Five9, IVR, Microsoft, Skype
Leverage your subject matter experts in your enterprise to provide extraordinary customer experiences
Five9 Data Sheet
Datasheet - Outbound Cloud Contact Center
Improve your sales performance and empower your agents to be more productive.
dialer, Outbound, Power Dialer, Predictive Dialer, Preview Dialer, Progressive Dialer, Sales, Tcpa
Improve your sales performance and empower your agents to be more productive.
Five9 Product Literature
Datasheet - Integrate With Salesforce
Engage with customers through voice, email, and chat – all within a single Salesforce Lightning desktop.
Click To Call, CTI Adapter, CTI Integrations, OpenCTI, Sales Cloud, Service Cloud
Engage with customers through voice, email, and chat – all within a single Salesforce Lightning desktop.
Five9 Article
Datasheet- Integrate With Oracle RightNow Cloud Service
Five9 easily connects to Oracle RightNow Cloud Service, creating a single, powerful customer experience ecosystem that helps organizations keep clients happy—and improve the bottom line.
acd, ccaas, contact center, Five9, IVR, Oracle, Rightnow
Five9 easily connects to Oracle RightNow Cloud Service, creating a single, powerful customer experience ecosystem that helps organizations keep clients happy—and improve the bottom line.
Five9 Article
An IT Checklist for Cloud Based Global Architecture Solutions
Moving from on premises solutions to the cloud is no easy task and it is important to do your research when doing so. When assessing vendors, it can be challenging to determine who can deliver product features, capabilities, ...
acd, ccaas, cloud, cloud contact center, contact center, Five9, Global, IVR
Moving from on premises solutions to the cloud is no easy task and it is important to do your research when doing so. When assessing vendors, it can be challenging to determine who can deliver product features, capabilities, professional services, and support at a reasonable cost. You also need to investigate and validate vendors’ claims related to reliability, flexibility, and security.
Five9 White Paper
Datasheet- Inbound Cloud Contact Center
When a customer calls your business, they are not only expecting their question to be answered, but to also be handled in a timely manner. The longer an issue takes to be resolved, the more likely you will end up with an upset ...
acd, cloud, Customer Experience, Customer Service, Customer Support, Five9, Inbound, Inbound Contact Center, IVR
When a customer calls your business, they are not only expecting their question to be answered, but to also be handled in a timely manner. The longer an issue takes to be resolved, the more likely you will end up with an upset customer. At Five9, we understand how important this is to your business and strive to empower your agents to deliver a superior customer experience.
Five9 Product Literature
Datasheet- Five9 Blended Cloud Contact Center
Finally, your contact center can move as fast as your business. The Five9 Intelligent Cloud Contact Center gives your agents the tools they need to make powerful customer connections while delivering the results your business ...
acd, Agent Optimization, Blended Contact Center, ccaas, contact center, Five9, IVR
Finally, your contact center can move as fast as your business. The Five9 Intelligent Cloud Contact Center gives your agents the tools they need to make powerful customer connections while delivering the results your business requires.
Five9 Product Literature
Five9 Summer Release 2020
Five9 Intelligent Cloud Contact Center Summer Release 2020 introduces Five9 Digital Engagement to help you provide a digital-first omnichannel experience to your customers. We have also added integrations with UC partners Zoom, ...
acd, ccaas, contact center, Data Sheet, Five9, IVR
Five9 Intelligent Cloud Contact Center Summer Release 2020 introduces Five9 Digital Engagement to help you provide a digital-first omnichannel experience to your customers. We have also added integrations with UC partners Zoom, Microsoft Teams, TetraVX, and Fuze. Summer Release 2020 also includes a large number of customer feature requests across the suite, enhancements to our global voice capabilities, and new APIs that expand integration possibilities and partner ecosystem development.
Five9 Data Sheet
Aragon Research Globe™ for Intelligent Contact Center, 2019
Aragon, ccaas, contact center, Five9
Five9 Research Report
Caliber Collision Relies on MetTel as Strategic Partner with “Heart
At MetTel’s Innovation Summit 2020, Ashley Denison, CIO at Caliber Collision, discusses how MetTel has become more than just a telecom partner and more of an extension of her organization. As Caliber Collision grows 40% year ...
Innovation Summit, MetTel
At MetTel’s Innovation Summit 2020, Ashley Denison, CIO at Caliber Collision, discusses how MetTel has become more than just a telecom partner and more of an extension of her organization. As Caliber Collision grows 40% year over year, they do not need to worry about whether internet will go down in a store location or if a bill will go unpaid because they know MetTel is on top of it all and ensuring that all functions are running as they should be. Caliber Collision can focus less on telecom and focus more on their core business, fixing cars and restoring people to the rhythm of their lives.
MetTel Video
FIS Chose MetTel as SD-WAN Pioneer
At MetTel’s Innovation Summit 2020, John Pieratt, VP Business Executive, Network & Voice Services at FIS discusses why FIS chose MetTel as its strategic SD-WAN solution partner. During FIS’s search for the perfect SD-WAN ...
MetTel, SD-WAN
At MetTel’s Innovation Summit 2020, John Pieratt, VP Business Executive, Network & Voice Services at FIS discusses why FIS chose MetTel as its strategic SD-WAN solution partner. During FIS’s search for the perfect SD-WAN provider, MetTel stood out among its competitors by establishing itself as a pioneer and continuing to innovate over the years
MetTel Video
MetTel SD-WAN Telecom Consolidation Funds Signet Jewelers’ Cloud Conversion
At MetTel’s Innovation Summit 2020, David Coulson, VP, IT Service Support at Signet Jewelers, discusses how MetTel’s SD-WAN telecom consolidation jump-started Signet’s cloud conversation and digital transformation. The ...
Cloud Conversion, Innovation Summit, MetTel, SD-WAN
At MetTel’s Innovation Summit 2020, David Coulson, VP, IT Service Support at Signet Jewelers, discusses how MetTel’s SD-WAN telecom consolidation jump-started Signet’s cloud conversation and digital transformation. The overall telecom savings Signet had captured by deploying SD-WAN in only the first two years has completely paid for their conversion to the cloud. While Signet has deployed dozens of cloud applications, their expense budget has stayed completely flat. The deployment of SD-WAN was not only a financial win, it was also a business win in multiple ways.
MetTel Video
National Hotel Chain Streamlines Housekeeping, Improves Customer Experience with Single SIM
Max Silber, MetTel’s VP of Mobility & IoT discusses how a national hotel chain uses MetTel’s IoT Single SIM to streamline their housekeeping process to improves its customers’ experience. Recorded at MetTel’s Innovation ...
Innovation Summit, MetTel, Sim, Single SIM
Max Silber, MetTel’s VP of Mobility & IoT discusses how a national hotel chain uses MetTel’s IoT Single SIM to streamline their housekeeping process to improves its customers’ experience. Recorded at MetTel’s Innovation Summit 2020 in Scottsdale, Arizona.
MetTel Video
CallTower Announces Extended Response Program
CallTower Announces Extended Response Program a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit ...
Cloud Communications, collaboration, contact center, Response Program, ucaas
CallTower Announces Extended Response Program a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}a{text-decoration:underline} .ExternalClass{width:100%}.ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} CallTower’s Extended Response Program empowers businesses with much needed risk-free access ️3 CallTower Announces Extended Response Program to Enable Businesses with No-Risk UCaaS, Collaboration and Cloud Contact Center Solutions   CallTower’s Extended Response Program empowers businesses with much needed risk-free access to UCaaS, Collaboration and an enhanced Cloud Contact Center solution, with fast-track implementation.   May 11, 2020  South Jordan, Utah –- CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, announces an extension to its no-risk UCaaS and Collaboration Response Program, enhanced with Cloud Contact Center in an effort to confront potential economic downturn. Solutions include Microsoft® Teams Direct Routing, Native Skype for Business, Cisco® HCS, Webex Teams, Webex Meetings, CT Cloud Voice and CT Cloud Meeting powered by Zoom and Cloud Contact Center options.  The Enhanced Response Program empowers UCaaS, Collaboration and Contact Center solutions with zero-risk with the following benefits: - 90-days of free service - An additional 90 after activation days to turn-up and turn-down users, as needed- Free cancellation of services within the first 90-days following activation “We first launched a variation of this program in mid-March 2020 and we have had a tremendous response from the business community,” said CallTower Chief Revenue Officer William Rubio. “As times are changing, we are changing to meet the needs of businesses and our community. We are enhancing our Extended Response Program with Contact Center solutions, which will include fast-track implementation that we can turn-up and provision with 5-days. We are also extending the offering through the end of May 2020. We are remaining flexible to help organizations with cost and account changes and we’re proud to provide risk-free solutions to keep workforces connected and productive.” About CallTower  Since its inception in 2002, CallTower has become a leading provider of cloud-based, enterprise-class Unified Communications solutions for growing organizations worldwide. CallTower provides, integrates and supports industry-leading, cloud-based, Unified Communications and Collaboration solutions, including Cisco® HCS, Webex Teams, Microsoft® Teams Direct Routing, Office 365, Enterprise Hosted Skype for Business, CT Cloud Voice, CT Cloud Boost, CT Cloud Meeting powered by Zoom and Cloud Contact Center for business customers.   For more information contact  [email protected]    www.calltower.com CallTower, 10701 S. River Front Pkwy, Suite 450, South Jordan, Utah 84095, USA, 800-347-5444
CallTower Press Release
Fuel the Fight Philly and Evolve IP Team-Up to Provide Meals for Local Hospital Workers
Evolve IP has partnered with Fuel the Fight to help raise funds supporting healthcare workers battling COVID-19 along with local restaurateurs and their employees suffering from the closure of their businesses.
covid-19, Evolve Ip, Fuel The Fight
Evolve IP has partnered with Fuel the Fight to help raise funds supporting healthcare workers battling COVID-19 along with local restaurateurs and their employees suffering from the closure of their businesses. 
Evolve IP Press Release
SD-WAN Work from Home Promo Brochure
EXTENDED to 9/1/20! AT&T is offering a 60-day no cost trial* of SD-WAN work from home, which provides end-user hardware and hosted services. Minimum of 5 units and up to 50 units, supported by VMware/VeloCloud.
Covid, Promo, SD-WAN, Work From Home
 EXTENDED to 9/1/20!  AT&T is offering a 60-day no cost trial* of SD-WAN work from home, which provides end-user hardware and hosted services.  Minimum of 5 units and up to 50 units, supported by VMware/VeloCloud. 
AT&T Product Literature
Case Study Video: Johnson Investment Counsel. Working remotely during the COVID-19 Pandemic
Watch how Johnson Investment Counsel, one of the Midwest’s largest financial advisory firms, enabled all of their employees to work from home – consulting with clients, handling investment trades and managing the business ...
Access Managament, Case Study, Clearlogin, collaboration, covid-19, Daas, Desktop, Evolve Ip, Hosted Applications, Identity Mangament, MS Teams, Remote, Saas, Teams, Use Case, WFH, Work Anywhere, Work From Home, Workspaces
Watch how Johnson Investment Counsel, one of the Midwest’s largest financial advisory firms, enabled all of their employees to work from home – consulting with clients, handling investment trades and managing the business seamlessly – with the help of Evolve IP’s Work Anywhere technologies.
Evolve IP Video
Turnkey Office 365 Phone System Case Study
Voice Enabled Office 365 Case Study Pepper Construction’s communication technology challenges have significantly improved with the adoption of CallTower’s voice enablement solutions for Office 365. In addition to ...
Case Study, Microsoft Office Voice, Office 365 Hosted Voice Case Study, Office 365 Voice, Skype For Business, Skype For Business Case Study, Skype4B, unified communications, Voice Enabled Office 365
 Voice Enabled Office 365 Case Study   Pepper Construction’s communication technology challenges have significantly improved with the adoption of CallTower’s voice enablement solutions for Office 365. In addition to native integration into their current Microsoft environment, they have seen increased company-wide efficiency, greater levels of collaboration and a remarkable reduction in telecommunication cost. Together, these benefits deliver Pepper efficient communications to meet the needs of their growing company. Download the Case Study to continue reading...   www.calltower.com
CallTower Partner Resource
Microsoft Teams Direct Routing Case Study
Microsoft Teams Direct Routing Case Study a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit ...
CallTower's Microsoft Teams Direct Routing, Case Study, Cloud Communications, cloud solutions, collaboration, Microsoft Teams, Teams Direct Routing, ucaas, unified communications
Microsoft Teams Direct Routing Case Study a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} Why did Seibels choose CallTower's Microsoft Teams Direct Routing Solution? Download this case study and find out why.
CallTower Case Study
Cisco Webex Security and Privacy
Cisco WebEx, Cloud Communications, collaboration, Privacy, security, ucaas, unified communications
CallTower Product Literature
CallTower Expands Portfolio with Webex Teams
CallTower Expands Portfolio with Webex Teams a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit ...
Cisco Solutions, Cloud Communications, collaboration, unified communications, WebEx Teams
CallTower Expands Portfolio with Webex Teams a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} CallTower rolls out Webex Teams™ for business communications customers and partners to securely stay connected from any device
CallTower Press Release
Evolve IP Delivers Telemedicine Solutions for Collaboration, Voice Communications, Contact Centers and Mobile Desktops
Evolve IP is prioritizing the deployment of its telemedicine solutions for collaboration, communications as well as mobile desktop and EHR and EMR application access for healthcare providers dealing with COVID-19 conditions.
Access Management, Clearlogin, collaboration, communications, covid-19, Daas, Desktops, Evolve Ip, Identity Management, Microsoft Teams, MS Teams, Remote, Voice-enabled Teams, WFH, Work Anywhere, Work From Home, Workspaces
Evolve IP is prioritizing the deployment of its telemedicine solutions for collaboration, communications as well as mobile desktop and EHR and EMR application access for healthcare providers dealing with COVID-19 conditions.
Evolve IP Press Release
Secure Mobility & Control Data Costs with SD-M
It’s a common fact that some employees in every organization stream movies, videos and other data-rich content on their corporate devices that have nothing to do with their jobs. Some of it carries security and compliance ...
5G, MetTel, SD-M
It’s a common fact that some employees in every organization stream movies, videos and other data-rich content on their corporate devices that have nothing to do with their jobs. Some of it carries security and compliance risks—and the data/streaming floodgates will burst wide open when 5G gets fully operational. In this video Max Silber, MetTel’s VP of Mobility & IoT introduces SD-M: better protection and compliance with network-based security and controls.
MetTel Video
The Future of 5G: All Human Activity Will Be Digitized
At MetTel’s Innovation Summit 2020, world-renowned physicist Michio Kaku says 5G will ultimately lead to the digitization of all human activities.
5G, Innovation Summit, MetTel
At MetTel’s Innovation Summit 2020, world-renowned physicist Michio Kaku says 5G will ultimately lead to the digitization of all human activities.
MetTel Video
Envisioning Augmented Reality in Pop-Up Retail Stores
MetTel’s VP of Mobility & IoT Max Silber introduces the concept of how 5G can offer an augmented reality use case in pop-up stores.
5G, MetTel
MetTel’s VP of Mobility & IoT Max Silber introduces the concept of how 5G can offer an augmented reality use case in pop-up stores.
MetTel Video
Augmented Reality Creating the In-Store Experience Anywhere
MetTel’s VP of Mobility & IoT Max Silber describes how augmented reality enabled by 5G can bring the store to the consumers and allow them to try on items such as expensive jewelry from their home or office.
5G, MetTel, Retail
MetTel’s VP of Mobility & IoT Max Silber describes how augmented reality enabled by 5G can bring the store to the consumers and allow them to try on items such as expensive jewelry from their home or office.
MetTel Video
Gartner Magic Quadrant for Managed Mobility Services, Global Summary
This is a summary of Gartner’s report of its Magic Quadrant for Managed Mobility Services (MMS), Global (2020). MMS provide vendor-comprised IT and business process services required to plan, provide, procure, activate, manage, ...
Gartner, MetTel, mobility
This is a summary of Gartner’s report of its Magic Quadrant for Managed Mobility Services (MMS), Global (2020). MMS provide vendor-comprised IT and business process services required to plan, provide, procure, activate, manage, secure and support mobile devices, mobile network services, related mobile management systems and mobile applications. MetTel represents the only US-based carrier to qualify for the Gartner MQ report.
MetTel White Paper
The Evolve Contact Suite
Evolve IP's Gartner-recognized Omnichannel Contact Center provides organizations with a sophisticated, cloud-based service that delivers real business value.
ccaas, contact center, Ecs, Evolve Ip, Gartner, Omnichannel, Remote Agents, WFH, Work From Home
Evolve IP's Gartner-recognized Omnichannel Contact Center provides organizations with a sophisticated, cloud-based service that delivers real business value.
Evolve IP Data Sheet
Evolve IP 2020 Sales Battle Card
Download Evolve IP's 2020 Sales Battle Card!
Access Management, ccaas, Clearlogin, collaboration, contact center, Daas, Desktop, Desktop Computing, End User Computing, Hosted Applications, Identity Management, MS Teams, Saas, Teams, Voice-enabled Microsoft Teams, WFH, Work From Home, Workspaces
Download Evolve IP's 2020 Sales Battle Card!
Evolve IP Battle Card
Evolve IP 2020 Partner Playbook
Download Evolve IP's 2020 Partner Playbook to learn everything you need to know about our 3 core competencies: Voice Enabled Microsoft Teams, Workspaces (the next generation of desktop computing), and Contact Center.
Access Management, ccaas, Clearlogin, Cloud Computing, collaboration, contact center, Daas, Desktop, Desktop Computing, End User Computing, Evolve Ip, Hosted Applications, Identity Management, Microsoft Teams, Saas, Teams, Voice-enabled Teams, Workspaces
Download Evolve IP's 2020 Partner Playbook to learn everything you need to know about our 3 core competencies: Voice Enabled Microsoft Teams, Workspaces (the next generation of desktop computing), and Contact Center.
Evolve IP Data Sheet
Evolve IP Channel Advisor Territory Map
Use this Territory Map to find out which Channel Advisor is your main point of contact
Coverage Map, Evolve Ip, Map
Use this Territory Map to find out which Channel Advisor is your main point of contact
Evolve IP Battle Card
The Work Anywhere Device Conundrum
Evolve IP has been providing Work From Anywhere solutions for 12 years now. While the most recent bout with COVID-19 has forced many organizations to hastily cobble together workable solutions, Evolve IP customers haven't skipped ...
Access Managment, Applications, Clearlogin, Computing, Daas, Desktop, Desktop Computing, End User Computing, Evolve Ip, Identity Management, Virtualization, WFH, Work Anywhere, Work From Home, Workspaces
Evolve IP has been providing Work From Anywhere solutions for 12 years now. While the most recent bout with COVID-19 has forced many organizations to hastily cobble together workable solutions, Evolve IP customers haven't skipped a beat. Keep reading to find out how Evolve IP can help your customers and prospects.
Evolve IP White Paper
CallTower Rolls Out Microsoft Teams Direct Routing for GCC High Certified Organizations
CallTower Rolls Out Microsoft Teams Direct Routing for GCC High Certified Organizations a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit ...
Direct Routing For GCC High Certified Organizations, GCC High, Teams Direct Routing, Teams Direct Routing Audio Conferencing
CallTower Rolls Out Microsoft Teams Direct Routing for GCC High Certified Organizations a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} CallTower is partnering with GCC High certified organizations to enable Teams Direct Routing
CallTower Press Release
Voice-Enabled Microsoft Teams
Evolve IP combines the world's most stable Cisco hosted PBX platform, with Microsoft Teams to deliver PSTN dial tone and advanced PBX features, contact center functionalities, project management, and 24x7x365 U.S. based support.
collaboration, Evolve Ip, Microsoft Teams, Teams, unified communications, Voice-enabled Teams, Workstream Collaboration
Evolve IP combines the world's most stable Cisco hosted PBX platform, with Microsoft Teams to deliver PSTN dial tone and advanced PBX features, contact center functionalities, project management, and 24x7x365 U.S. based support.
Evolve IP Data Sheet
5 Tips for 5G Readiness for Retail
MetTel VP of Mobility & IoT Max Silber describes MetTel’s 5 key tips on evaluating and deploying 5G connectivity for retailers.
5G, MetTel, mobility, Retail
MetTel VP of Mobility & IoT Max Silber describes MetTel’s 5 key tips on evaluating and deploying 5G connectivity for retailers.
MetTel Video
AI Predicts Next Best Action on MetTel Network
At the MetTel Innovation Summit, MetTel’s Chief Technology Officer, Ed Fox, and Intelygenz Chief Operating Officer, Chris Brown, discuss how MetTel leverages artificial intelligence to predict and accelerate “next best ...
Ai, MetTel
At the MetTel Innovation Summit, MetTel’s Chief Technology Officer, Ed Fox, and Intelygenz Chief Operating Officer, Chris Brown, discuss how MetTel leverages artificial intelligence to predict and accelerate “next best actions” in resolving potential network issues before they fully manifest.
MetTel Video
AI-powered IoT Keeps Brosnan Risk Security Guards Safe
Brosnan Risk security guards patrol many of the largest US retailers in their patented SmartTrucks. Among their “smart” support systems, Brosnan SmartTrucks are wired with MetTel IoT that tracks their patterns and ...
Ai, iot, MetTel
Brosnan Risk security guards patrol many of the largest US retailers in their patented SmartTrucks. Among their “smart” support systems, Brosnan SmartTrucks are wired with MetTel IoT that tracks their patterns and performance. MetTel’s VP of Mobility & IoT, Max Silber, and Patrick Brosnan Jr, VP Operations & Technology of Brosnan Risk explain how vehicle surveillance video uses artificial intelligence to detect patterns, predict outcomes and take actions to safeguard drivers, shoppers, and stores.
MetTel Video
Extending the Intelligent Edge with SD-WAN
At the MetTel Innovation Summit, Kishan Ramaswarmy, Senior Product Manager of VMware asserts that SD-WAN with centralized orchestration can deliver critical services to branch offices without the cost of new equipment—a great ...
MetTel, SD-WAN
At the MetTel Innovation Summit, Kishan Ramaswarmy, Senior Product Manager of VMware asserts that SD-WAN with centralized orchestration can deliver critical services to branch offices without the cost of new equipment—a great way to extend the power of the increasingly intelligent network’s edge of computing. MetTel partners with VMware to deliver SD-WAN to enterprise customers.
MetTel Video
Work From Home Comparisons - Common Objections and Rebuttals
So, why Workspaces? Workspaces is the new way to make your users more productive, secure and mobile, while saving significant money over a 100% DaaS solution. Read this blog to find out why your clients need Evolve IP Workspaces, ...
Cloud Computing, Daas, Desktop As A Service, Evolve Ip, Remote, WFH, Work Anywhere, Work From Home, Workspaces
So, why Workspaces? Workspaces is the new way to make your users more productive, secure and mobile, while saving significant money over a 100% DaaS solution. Read this blog to find out why your clients need Evolve IP Workspaces, the next generation of Desktop computing.
Evolve IP Blog Article
Work From Home DaaS Comparison - Cost Considerations
What is the number one question all businesses have around Desktop as a Service… What is the Total Cost of Ownership of DaaS? This blog will look at the cost comparison between DaaS and Evolve IP Workspaces, and it will ...
Cloud Computing, Coronavirus, covid-19, Daas, Desktop, Desktop As A Service, Evolve Ip, Remote, Virtualization, WFH, Work Anywhere, Work From Home, Workspaces
What is the number one question all businesses have around Desktop as a Service… What is the Total Cost of Ownership of DaaS? This blog will look at the cost comparison between DaaS and Evolve IP Workspaces, and it will ultimately show how Workspaces drastically reduces overall TCO for almost EVERY business!
Evolve IP Blog Article
Microsoft Teams Webinar
Get an up-close introduction to Microsoft Teams on the Momentum network. Watch to learn more about Momentum's Microsoft Teams and what sets them ahead of the pack. Click here to view the webinar!
collaboration, Microsoft, Microsoft Teams, mobility, network, Teams
Get an up-close introduction to Microsoft Teams on the Momentum network. Watch to learn more about Momentum's Microsoft Teams and what sets them ahead of the pack. Click here to view the webinar!
Momentum Telecom Webinar (Recorded)
March Newsletter
Click HERE to view our March newsletter.
ccaas, cloud, mobility, MS Teams, network, Remote, ucaas, voice
Click HERE to view our March newsletter. 
Momentum Telecom Newsletter
Work From Home Daas Comparison - Key Questions and Considerations
This blog will look at the major questions we are asked and considerations we suggest to businesses around Desktop as a Service.
Cloud Computing, Coronavirus, covid-19, Daas, Desktop, Desktop As A Service, Evolve Ip, Remote, Virtualization, WFH, Work Anywhere, Work From Home, Workspaces
This blog will look at the major questions we are asked and considerations we suggest to businesses around Desktop as a Service.
Evolve IP Blog Article
UC & Customer Journey: Featuring Cisco
John Mallaghan, Contact Center as a Service at Cisco/Broadsoft and Gary Gluzman, Executive Director of Product Development, MetTel chat about how the cloud enables Contact Centers to drive greater optimization of workforce ...
MetTel, uc
John Mallaghan, Contact Center as a Service at Cisco/Broadsoft and Gary Gluzman, Executive Director of Product Development, MetTel chat about how the cloud enables Contact Centers to drive greater optimization of workforce management and more access to actionable data.
MetTel Video
AI & Ticket Next Best Action: Featuring Intelygenz
In this engaging one-on-one chat, MetTel’s CTO, Ed Fox, and Chris Brown, COO of Intelygenz, discuss how Artificial Intelligence is not only changing the way businesses operate but also enabling innovative solutions like Ticket ...
Ai, MetTel
In this engaging one-on-one chat, MetTel’s CTO, Ed Fox, and Chris Brown, COO of Intelygenz, discuss how Artificial Intelligence is not only changing the way businesses operate but also enabling innovative solutions like Ticket Next Best Action solution, which uses AI to achieve zero human touch ticket resolution.
MetTel Video
MetTel: Connect Smarter
MetTel, a leader in digital transformation and communications, delivers advanced technologies, connectivity and award-winning customer service wrapped in a fully managed service from a single source provider. The perfect solution ...
MetTel
MetTel, a leader in digital transformation and communications, delivers advanced technologies, connectivity and award-winning customer service wrapped in a fully managed service from a single source provider. The perfect solution to a rapidly changing IT market.
MetTel Video
POTS Transformation Video
POTS Transformation is an advanced, reliable, affordable technology that transforms the most critical legacy landlines such as those supporting E-911, fire alarms, and elevators to a digital form and keeping them running even ...
MetTel, Pots, Transformation
POTS Transformation is an advanced, reliable, affordable technology that transforms the most critical legacy landlines such as those supporting E-911, fire alarms, and elevators to a digital form and keeping them running even during power outages.
MetTel Video
SIP Deployment
Advanced, Cost-effective, Sip, Technology, telecommunications
Granite Telecommunications White Paper
Granite Guardian Remote Redundancy
Essential Redundancy, Executive Redundancy, Remote, telecommunications, Wireless Redundancy, Work From Home
Granite Telecommunications White Paper
Granite Cloud Center Promo
Calling, cloud, cloud contact center, Expedited Provisioning, Free Training, No Implementation Fee, One Month Free, Work From Home
Granite Telecommunications White Paper
Granite Same Day Soft and Meeting Seats
Basic Features, Cost-effective, Desktop, Granite, Meeting Enhancements, Meeting Seats, Mobile, Same Day Soft
Granite Telecommunications White Paper
Work From Home DaaS Comparison - Major DaaS Options in the Market
Evolve IP Workspaces breaks the “one size fits all” DaaS mold and gives users just the right tools for their job while reducing overspending by the company. Check out this blog to find out more.
Cloud Computing, Coronavirus, covid-19, Daas, Desktop, Desktop As A Service, Evolve Ip, Remote, WFH, Work Anywhere, Work From Home, Workspaces
Evolve IP Workspaces breaks the “one size fits all” DaaS mold and gives users just the right tools for their job while reducing overspending by the company. Check out this blog to find out more.
Evolve IP Blog Article
Work From Home DaaS Comparison - Why Businesses are Choosing (and actually funding) DaaS
Are you clients considering enabling remote work, BYOD, or looking to easily provision, update and secure their users with DaaS or virtual workspaces? Find out how Evolve IP, VMware’s largest multi-tenant DaaS provider in the ...
Cloud Computing, Coronavirus, covid-19, Daas, Desktop, Desktop As A Service, Evolve Ip, Remote, WFH, Work Anywhere, Work From Home, Workspaces
Are you clients considering enabling remote work, BYOD, or looking to easily provision, update and secure their users with DaaS or virtual workspaces? Find out how Evolve IP, VMware’s largest multi-tenant DaaS provider in the US, can help solve this problem for your clients.
Evolve IP Blog Article
Customer Story with FIS: Network Solutions & Finance
Even a world-renowned financial services technology leader like FIS needs an edge, and MetTel is there to deliver. John Pieratt, Business Unit Executive at FIS highlights how MetTel’s solutions, specifically, SD-WAN, have ...
MetTel, SD-WAN
Even a world-renowned financial services technology leader like FIS needs an edge, and MetTel is there to deliver. John Pieratt, Business Unit Executive at FIS highlights how MetTel’s solutions, specifically, SD-WAN, have helped revolutionize the way FIS grows its business and services its customers.
MetTel Video
Proactive Cyber Security with AI: Featuring Raytheon & Cybraics
MetTel’s CTO, Ed Fox, facilitates a session with Peter Kolb of Raytheon, and Marvin Wheeler of Cybraics about the inner workings of managed security services and the roles targeted analytics and machine learning play to enable ...
Cyber, MetTel, MetTtel, security
MetTel’s CTO, Ed Fox, facilitates a session with Peter Kolb of Raytheon, and Marvin Wheeler of Cybraics about the inner workings of managed security services and the roles targeted analytics and machine learning play to enable more reliable security for your business.
MetTel Video
The Intelligent, Empowered Edge: Featuring VMware
Shekar Ayyar, EVP of Strategy & Corporate Development at VMware gives an informative and dynamic presentation on how cloud infrastructure has enabled businesses to become even more agile providers of network services.
cloud, Infrastructure, MetTel, network services
Shekar Ayyar, EVP of Strategy & Corporate Development at VMware gives an informative and dynamic presentation on how cloud infrastructure has enabled businesses to become even more agile providers of network services.
MetTel Video
Work From Home Considerations - Access Control and the Changing Role of Active Directory
Evolve IP Workspaces provides Active Directory integration which allows end users to control access to legacy and SaaS-based applications through the AD. Read this blog to find out more!
Access Management, Clearlogin, Cloud Computing, collaboration, Coronavirus, covid-19, Daas, Desktop, Evolve Ip, Identity Management, Remote, Virtualization, WFH, Work Anywhere, Work From Home, Workspaces
Evolve IP Workspaces provides Active Directory integration which allows end users to control access to legacy and SaaS-based applications through the AD. Read this blog to find out more!
Evolve IP Blog Article
CallTower Delivers Privacy with their CT Cloud Meeting powered by Zoom Video Conferencing Solution
CallTower Delivers Privacy with their CT Cloud Meeting powered by Zoom Video Conferencing Solution a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit ...
collaboration, CT Cloud Meeting Powered By Zoom, Video Conferencing, Zoom
CallTower Delivers Privacy with their CT Cloud Meeting powered by Zoom Video Conferencing Solution a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} CT Cloud Meeting powered by Zoom provides privacy for customers.
CallTower Press Release
Intelligent Communications: Featuring Intelygenz
Chris Brown, COO of Intelygenz partners with MetTel’s CTO, Ed Fox to showcase the innovative ways that optimizing AI has enabled customers to manage, manipulate, store and access data to create more efficient processes and ...
Ai, MetTel
Chris Brown, COO of Intelygenz partners with MetTel’s CTO, Ed Fox to showcase the innovative ways that optimizing AI has enabled customers to manage, manipulate, store and access data to create more efficient processes and customer service.
MetTel Video
Is your temporary Work From Home solution letting you down?
Do your clients have a work from home strategy yet? It's time for them to migrate to Evolve Teams Enterprise Voice, the only platform-level solution that integrates with the best technologies world-wide, Microsoft and Cisco.
Cisco, collaboration, Coronavirus, covid-19, MS Teams, Remote, Teams, Voice-enabled Microsoft Teams, WFH, Work Anywhere, Work From Home, Workstream Collaboration
Do your clients have a work from home strategy yet? It's time for them to migrate to Evolve Teams Enterprise Voice, the only platform-level solution that integrates with the best technologies world-wide, Microsoft and Cisco.
Evolve IP Blog Article
MetTel Portal, Powered by Bruin
James Salame, CTO of Bruin, highlights how the MetTel Portal platform is a true “game-changer.” Some of the portal’s benefits discussed are its single-pane-of-glass visibility into all critical business operations to ...
Bruin, MetTel
James Salame, CTO of Bruin, highlights how the MetTel Portal platform is a true “game-changer.” Some of the portal’s benefits discussed are its single-pane-of-glass visibility into all critical business operations to generate greater efficiencies and even greater cost savings.
MetTel Video
CallTower Rolls Out New Pricing Model for Microsoft Teams Direct Routing
CallTower Rolls Out New Pricing Model for Microsoft Teams Direct Routing a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit ...
Cloud Communication Solutions, cloud solutions, collaboration, Microsoft Teams, Microsoft Teams Direct Routing, Office 365, Office 365 Telephony Options, Teams Direct Routing, unified communications
CallTower Rolls Out New Pricing Model for Microsoft Teams Direct Routing a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} Unlock the full potential of a Microsoft Teams Phone System.
CallTower Press Release
Work from Home: An Application and Identity Management Guide
Workspaces from Evolve IP provides an integrated identity and access management program that delivers all of a business’ SaaS and on-premises applications in a single Web portal.
Access Management, Applications, Clearlogin, Cloud Computing, Daas, Desktop, Identity Management, Remote, Remote Work, Virtualization, WFH, Work Anywhere, Work From Home, Workspaces
Workspaces from Evolve IP provides an integrated identity and access management program that delivers all of a business’ SaaS and on-premises applications in a single Web portal.
Evolve IP White Paper
Cloud Contact Center Options with Quick Deployment in Response to Coronavirus Disease (COVID-19)
Cloud Contact Center Options with Quick Deployment in Response to Coronavirus Disease (COVID-19) a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit ...
ccaas, cloud contact center, covid-19, CT Cloud Contact Center, CT Cloud Meeting Powered By Zoom, Microsoft Teams Direct Routing, Rapid Deployment, Video Conferencing
Cloud Contact Center Options with Quick Deployment in Response to Coronavirus Disease (COVID-19) a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} CallTower announces CT Cloud Contact Center solution with 1-month free service.
CallTower Press Release
Remote Work Considerations: Securing the New Corporate Network
Evolve IP has developed a comprehensive solution that addresses the needs of the IT and the business. Workspaces enable mobility and security and give employees the tools they need to do their jobs in ways that make them more ...
Access Management, Applications, Clearlogin, Cloud Computing, Daas, Identity Management, Mobile, Remote, Remote Workers, Virtualization, WFH, Work Anywhere, Work From Home, Workspaces
Evolve IP has developed a comprehensive solution that addresses the needs of the IT and the business. Workspaces enable mobility and security and give employees the tools they need to do their jobs in ways that make them more productive than ever.
Evolve IP White Paper
CallTower General Battle Card
collaboration, ucaas, unified communications
CallTower Battle Card
CallTower HCS
Cisco HCS, Cisco Jabber, contact center, Hosted Cisco Solution, VOICE TO TEXT TRANSCRIPTION
CallTower Product Literature
2020 Evolve IP One Pager
Evolve IP enables people to Work Anywhere, more productively, more securely and with less dependence on IT resources. We design Purpose-Built solutions, tailored just for your business, that unify Workspaces, Collaboration and ...
ccaas, Cloud Computing, collaboration, contact center, Daas, Evolve Ip, Identity & Access Management, One Pager, Teams, Voice-enabled Microsoft Teams, Workspaces, Workstream Collaboration
Evolve IP enables people to Work Anywhere, more productively, more securely and with less dependence on IT resources. We design Purpose-Built solutions, tailored just for your business, that unify Workspaces, Collaboration and Communications, and Contact Centers.
Evolve IP Data Sheet
Driving Revenue with SMS: Featuring Lumin.ai
MetTel’s CTO Ed Fox leads this engaging panel discussion with Mark Montini, CMO of Floor Coverings International, Tom Ngo, CEO of Lumin.ai and MetTel’s Scott Barstow about how the MetTel Cloud Communications platform and ...
MetTel, Sms
MetTel’s CTO Ed Fox leads this engaging panel discussion with Mark Montini, CMO of Floor Coverings International, Tom Ngo, CEO of Lumin.ai and MetTel’s Scott Barstow about how the MetTel Cloud Communications platform and partners like Lumin.ai deliver targeted solutions to optimize lead generation with more effective call center contacts and responses.
MetTel Video
Making the Transition to 5G: Featuring Samsung
Watch this in-depth analysis and real-life applications of 5G presented by Jason Claybrook, Director, Networking Division with Samsung.
5G, MetTel
Watch this in-depth analysis and real-life applications of 5G presented by Jason Claybrook, Director, Networking Division with Samsung.
MetTel Video
Verticalizing IoT for Business: Featuring Brosnan Risk & Geotab
An exciting superstar panel session moderated by MetTel’s VP of Mobility & IoT, Max Silber, showcases how MetTel helps to implement IoT solutions in different use cases and industries. The panelists include Patrick Brosnan of ...
iot, MetTel
An exciting superstar panel session moderated by MetTel’s VP of Mobility & IoT, Max Silber, showcases how MetTel helps to implement IoT solutions in different use cases and industries. The panelists include Patrick Brosnan of Brosnan Risk Consultants, Heather Carlton of Geotab, and Ryan Crandell of MetTel.
MetTel Video
UCaaS Solution Guide for 8x8 Partners
8x8, Business Continuity, ccaas, Chat, cloud, communications, contact center, Coronavirus, covid-19, Disaster, Disaster Preparedness, Disaster Relief, messaging, Phones, Telephony, ucaas, unified communications, video, Video Conferencing, video meetings, voice, voip, Zoom
8x8 Brochure
Evolve IP Delivers Work From Home Solutions
In this episode of the Zoom, CNSG’s VP of Business Development, Chris Shubert talks with Scott Kinka, Chief Technology Officer, Founding Partner of Evolve IP about the importance of technology services now more than ever as we ...
Cloud Computing, collaboration, contact center, Coronavirus, covid-19, Evolve Ip, Microsoft Teams, MS Teams, Remote, Teams, Voice-enabled Teams, WFH, Work Anywhere, Work From Home, Workspaces, Workstream Collaboration
In this episode of the Zoom, CNSG’s VP of Business Development, Chris Shubert talks with Scott Kinka, Chief Technology Officer, Founding Partner of Evolve IP about the importance of technology services now more than ever as we face the impacts of COVID-19 and remote work taking over as the new norm. Evolve IP is here to help and assist with issues that arise during remote working scenarios. Watch now to learn more!
Evolve IP Video
Customer Story with Chemical Bank: Exploring Network Solutions in Finance
Steve Soriano, Infrastructure & Operations Manager at Chemical Bank talks about how MetTel’s solutions and unparalleled customer service have helped Chemical Bank deliver uninterrupted service to its branch offices and its ...
MetTel, Network Solutions
Steve Soriano, Infrastructure & Operations Manager at Chemical Bank talks about how MetTel’s solutions and unparalleled customer service have helped Chemical Bank deliver uninterrupted service to its branch offices and its customers.
MetTel Video
Leading the Transition to 5G: Featuring Sprint Business
Jan Geldmacher, President of Sprint Business provides insider insight into the Sprint 5G launch in various US cities and how the MetTel and Sprint partnership can help deploy dedicated IoT platforms and other solutions to ...
5G, MetTel, mobility
Jan Geldmacher, President of Sprint Business provides insider insight into the Sprint 5G launch in various US cities and how the MetTel and Sprint partnership can help deploy dedicated IoT platforms and other solutions to optimize the impact of this exciting new technology.
MetTel Video
5G: Separating Hype from Reality
5G presents an array of opportunities but what you don’t know will cost you. Find tips and insights from experts on how to prepare for 5G with 5 key considerations for evaluating your 5G readiness.
5G, MetTel, mobility
5G presents an array of opportunities but what you don’t know will cost you. Find tips and insights from experts on how to prepare for 5G with 5 key considerations for evaluating your 5G readiness.
MetTel Video
Customer Story with FIS: Enterprise Mobility
Steve Kalinoski, Category Director of Telecommunications Services at FIS discusses why they turned to MetTel for enterprise mobility and carrier consolidation to reduce cost and drive efficiencies.
FIS, MetTel, mobility
Steve Kalinoski, Category Director of Telecommunications Services at FIS discusses why they turned to MetTel for enterprise mobility and carrier consolidation to reduce cost and drive efficiencies.
MetTel Video
UCaaS Business Continuity Campaign Kit
UCaaS Business Continuity Campaign Kit Business owners and IT professionals need to prepare for times of uncertainty. Help your customers quickly adapt to fast-changing circumstances with 8x8’s one global platform for ...
Agents, Business Continuity, ccaas, Chat, cloud, communications, contact center, CPaaS, Disaster Preparedness, Disaster Recovery, ucaas, unified communications, video, Video Conferencing, voice, voip, Work From Home, Zoom
UCaaS Business Continuity Campaign Kit Business owners and IT professionals need to prepare for times of uncertainty. Help your customers quickly adapt to fast-changing circumstances with 8x8’s one global platform for voice, video, chat, contact center and enterprise-class API solutions. Download this content kit and help guide your customers towards successful communications outcomes.
8x8 Campaign Materials
8x8 Video Meetings Campaign Kit
8x8 Video Meetings Campaign Kit In the new world of social distancing, home is where the meeting is. A free, web-based service that's easy to use, 8x8 Video Meetings is a helpful tool that allows users to quickly implement ...
8x8, Campaign, ccaas, Chat, cloud, communications, contact center, Demand Generation, Free, Meetings, Partners, ucaas, unified communications, video, Video Conferencing, video meetings, Virtual, voice, WFH, Work From Home, Zoom
8x8 Video Meetings Campaign Kit In the new world of social distancing, home is where the meeting is. A free, web-based service that's easy to use, 8x8 Video Meetings is a helpful tool that allows users to quickly implement virtual working and learning environments.  Download the new content kit and share this FREE video conferencing solution with your customers.
8x8 Campaign Materials
CCaaS in 2020: Ready, Responsive & Resilient Campaign Kit
CCaaS in 2020: Ready, Responsive & Resilient Campaign Kit At the center of a company's success is the ability to manage customer expectations quickly, efficiently and effectively. Use this content kit to share the 8x8 ...
Agents, Campaign, ccaas, Chat, cloud, communications, contact center, CPaaS, Free, Productivity, ucaas, unified communications, video, Video Conference, video meetings, voice, voip, Work From Home, Zoom
CCaaS in 2020: Ready, Responsive & Resilient Campaign Kit At the center of a company's success is the ability to manage customer expectations quickly, efficiently and effectively. Use this content kit to share the 8x8 Contact Center solution with your customers to help manage agent productivity, even in work from home situations.
8x8 Campaign Materials
BullsEye Snapshot - Remote Worker Kit
Remote, ucaas, WFH
BullsEye Telecom Sell Sheets
The Changing Landscape: Unified Communications to Workstream Collaboration and What it Means
A few years ago, the unified communications market was dominated by proprietary platforms that were based on underlying open source SIP libraries and soft switches. Fast forward to today and Workstream Collaboration tools have ...
collaboration, Microsoft Teams, MS Teams, uc, ucaas, unified communications, Voice Enabled Teams, WFH, Work From Home, Workstream Collaboration
A few years ago, the unified communications market was dominated by proprietary platforms  that were based on underlying open source SIP libraries and soft switches. Fast forward to today and Workstream Collaboration tools have taken the market by storm. This blog explains the changing landscape from UC to Workstream Collaboration.
Evolve IP Blog Article
How to Capitalize on the Future of UC
Unified Communications (UC) adoption is acceleration, particularly in the cloud, and the pace is expected to remain brisk through 2020. In a Q&A with Channel Partners, Scott Kinka provided a sneak peek into the future of UC.
collaboration, Microsoft Teams, MS Teams, uc, ucaas, unified communications, Voice Enabled Teams, WFH, Work From Home, Workstream Collaboration
Unified Communications (UC) adoption is acceleration, particularly in the cloud, and the pace is expected to remain brisk through 2020. In a Q&A with Channel Partners, Scott Kinka provided a sneak peek into the future of UC.
Evolve IP Blog Article
Work Anywhere with Evolve Teams and Cisco Enterprise Voice
Evolve IP's Microsoft Teams with Enterprise Voice solution delivers productivity driving features with the business continuity benefits of an integrated enterprise-quality voice solution and unified contact center. Check out the ...
Access Management, ccaas, Clearlogin, collaboration, contact center, Daas, Direct Routing, Identity Management, Microsoft Teams, MS Teams, Saas, Teams, Voice-enabled Teams, Workspaces
Evolve IP's Microsoft Teams with Enterprise Voice solution delivers productivity driving features with the business continuity benefits of an integrated enterprise-quality voice solution and unified contact center. Check out the video to learn everything it will do for your business!
Evolve IP Video
Windstream Enterprise Partner Escalation Guide
Partners, find your support and escalation contacts with this useful guide.
Account Team, Escalation, Support
Partners, find your support and escalation contacts with this useful guide.
Windstream Enterprise Account Management
Work From Home Preparedness for COVID-19 (Coronavirus)
The way people work has evolved. Employees expect businesses to provide access to the right tools to be able to work remotely, especially now with the Coronavirus outbreak. This blog discusses the top things that you need to ...
Access Management, Clearlogin, collaboration, Coronavirus, covid-19, Daas, Identity Management, Microsoft Teams, MS Teams, Remote, Voice Enabled Teams, WFH, Work From Home, Workspaces, Workstream Collaboration
The way people work has evolved. Employees expect businesses to provide access to the right tools to be able to work remotely, especially now with the Coronavirus outbreak. This blog discusses the top things that you need to start thinking about to implement a remote working plan.
Evolve IP Blog Article
Prepare Your Business and Employees for Coronavirus Now - CDC Guidelines Issued
If you're a business executive you have a responsibility to ensure growth of your business and the well-being of your associates. Remote work not only helps protect your business from the next outbreak, it has been proven to make ...
Access Management, Clearlogin, collaboration, Coronavirus, covid-19, Daas, Identity Management, Microsoft Teams, MS Teams, Remote, Voice Enabled Teams, WFH, Work From Home, Workspaces, Workstream Collaboration
If you're a business executive you have a responsibility to ensure growth of your business and the well-being of your associates. Remote work not only helps protect your business from the next outbreak, it has been proven to make employees more productive and happier 
Evolve IP Blog Article
Work From Home Checklist for Contact Center Professionals
According to Gartner, 40% of workers spend their time working remotely. If your contact center has remote agents or plans to implement a Work From Home (WFH) program, here are the top things that you need to think about.
Access Management, Clearlogin, collaboration, Coronavirus, covid-19, Daas, Identity Management, Microsoft Teams, MS Teams, Remote, Voice Enabled Teams, WFH, Work From Home, Workspaces, Workstream Collaboration
According to Gartner, 40% of workers spend their time working remotely. If your contact center has remote agents or plans to implement a Work From Home (WFH) program, here are the top things that you need to think about.
Evolve IP White Paper
Channel Sales Territory Map
Channel Managers, collaboration, ucaas, unified communications
CallTower Account Management
Why Every Company Needs a Virtual Business Phone System
In 2020, business users expect tools and services they can interact with from anywhere and at any time . Customers expect the businesses they engage with to provide one system of engagement. This includes business telephone ...
8x8, cloud, Covid, covid-19, Customer Experience, Pbx, Phone System, Remote Work, Telephony, ucaas, Virtual
In 2020, business users expect tools and services they can interact with from anywhere and at any time. Customers expect the businesses they engage with to provide one system of engagement. This includes business telephone numbers, which have become untethered from physical business phones. As new businesses launch and growing companies scale, the cost of traditional phone systems can be cost-prohibitive. Phone system hardware and upkeep are costly, especially true for new companies or companies experiencing new market growth But modern, virtual business phone systems do more to empower users. They transform how businesses interact with colleagues, partners, and customers. Read more...
8x8 Blog Article
Vonage Business Communications
Business Communications, Vbc, Vonage
Vonage Data Sheet
Integration Suite
ccaas, Integrations, Single Stack, Stack, ucaas, Vonage
Vonage Data Sheet
Business Communications
business, communications, Vonage
Vonage Data Sheet
Virtual Working and Business Continuity
Business Continuity, Continuity, Virtual, Vonage, Work From Home
Vonage Data Sheet
Telephony
Telephony, Vonage
Vonage Data Sheet
Contact Center - Service Teams
cc, ccaas, contact center, Salesforce, Service Teams, Teams, Vonage
Vonage Data Sheet
Contact Center - Security
cc, ccaas, contact center, Salesforce, security, Vonage
Vonage Data Sheet
Contact Center - Sales
cc, ccaas, contact center, Salesforce, Service, Vonage
Vonage Data Sheet
Contact Center - Service
cc, ccaas, contact center, Sales, Salesforce, Vonage
Vonage Data Sheet
Omnichannel
cc, ccaas, contact center, Omnichannel, Vonage
Vonage Data Sheet
Conversation Analyzer
Analyzer, contact center, Conversation, Vonage
Vonage Data Sheet
Connect
cc, ccaas, Connect, contact center, Vonage
Vonage Data Sheet
Contact Center
cc, contact center, Salesforce, Vonage
Vonage Data Sheet
Vonage Corporate Overview
API, Apps, ccaas, CONTACTCENTER, ucaas, Unifiedcommunications, Vonage
Vonage Data Sheet
Embracing the Permanent Trend of Working Remotely
As the spread of COVID-19 continues, countries around the world are taking more stringent measures to limit exposure and drastically reduce the spread of the virus. With the World Health Organization recently declaring the ...
8x8, Cloud Communications, covid-19, Pandemic, Remote Work, Shelter In Place, Social Distancing, Video Conferencing, video meetings, Virtual, Virtual Worker, Work From Home
As the spread of COVID-19 continues, countries around the world are taking more stringent measures to limit exposure and drastically reduce the spread of the virus. With the World Health Organization recently declaring the virus a pandemic, more extreme shelter in place measures are being quickly implemented at the local, state and national levels here in the United States and around the world. Phrases such as flattening the curve and social distancing are becoming part of the popular vernacular.  Read more...
8x8 Blog Article
Understanding Your Microsoft Teams Calling Plan Options
Understanding Your Microsoft Teams Calling Plan Options. a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit ...
Cloud Communications, cloud solutions, collaboration, Microsoft Teams, Microsoft Teams Direct Routing, Microsoft Teams Phone Systems, ucaas, unified communications
Understanding Your Microsoft Teams Calling Plan Options. a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} Setting up a Microsoft Teams phone system? You need to understand your options. 1 Setting up a Microsoft Teams phone system? You need to understand your options.   Microsoft has been home to several industry-leading Unified Communication as a Service (UCaaS) offerings for some time, but the arrival of Microsoft Teams has changed the game. Not only is Teams a leap forward in-app integration, but Teams has also enabled Microsoft to open options from a telephony standpoint. You now can replace your phone system with Teams.   Learn More www.calltower.com CallTower, 10701 S. River Front Pkwy, Suite 450, South Jordan, Utah 84095, USA, 800-347-5444
CallTower Product Literature
Free Video Conferencing Solutions with Quick Deployment
Free Video Conferencing Solutions with Quick Deployment a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit ...
Cisco WebEx Teams, collaboration, CT Cloud Meeting Powered By Zoom, Free Video Conferencing, Microsoft Teams Direct Routing, ucaas, unified communications, Video Conferencing
Free Video Conferencing Solutions with Quick Deployment a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} Free, no commitment Cisco® Webex Meetings and CT Cloud Meeting powered by Zoom conferencing in response to Coronavirus.
CallTower Press Release
What Would You Do if Your Office Was Shut Down?
The Coronavirus is sweeping the nation and many of us are asking ourselves the same question - "Does my business have the ability to support remote work?" Hear from Scott Kinka on how Evolve IP can prepare your business for ...
Access Management, Clearlogin, collaboration, Coronavirus, covid-19, Daas, Identity Management, Microsoft Teams, MS Teams, Remote, Voice Enabled Teams, WFH, Work From Home, Workspaces, Workstream Collaboration
The Coronavirus is sweeping the nation and many of us are asking ourselves the same question - "Does my business have the ability to support remote work?" Hear from Scott Kinka on how Evolve IP can prepare your business for remote working!
Evolve IP Video
Work From Home Checklist for Business Professionals
With the outbreak of Coronavirus, it's become more critical than ever for businesses to be able to support remote working for their employees along with the ability to seamlessly collaborate with their teams and customers. Here ...
Access Management, Checklist, Clearlogin, collaboration, Coronavirus, covid-19, Daas, Identity Management, Microsoft Teams, MS Teams, Remote, Voice Enabled Teams, WFH, Work From Home, Workspaces, Workstream Collaboration
With the outbreak of Coronavirus, it's become more critical than ever for businesses to be able to support remote working for their employees along with the ability to seamlessly collaborate with their teams and customers. Here are the top things you need to think about if you have remote employees or plan on implementing a WFH program.
Evolve IP White Paper
OfficeSuite HD Meeting Fact Sheet
The business world is constantly evolving; workforces are more distributed and people are more mobile than ever. Having a reliable virtual meeting space that connects colleagues, clients and partners easily and efficiently is ...
conferencing, HD Meeting, OfficeSuite, Remote, Video Conference, Virtual, Web Conference, Work From Home
The business world is constantly evolving; workforces are more distributed and people are more mobile than ever. Having a reliable virtual meeting space that connects colleagues, clients and partners easily and efficiently is critical to business success. Download this fact sheet to learn more.
Windstream Enterprise Brochure
CallTower Supports Employers with Remote Workforce Options in Response to Coronavirus Disease (COVID-19)
CallTower Supports Employers with Remote Workforce Options a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit ...
Cloud Communications, cloud solutions, collaboration, Collaboration Options, Coronavirus, remote workforce, Teams Direct Routing, Unified Communicaitons
CallTower Supports Employers with Remote Workforce Options a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} There is an unprecedented increase in companies deciding to have their teams work remotely due to COVID-19 (Coronavirus disease).
CallTower Press Release
WE Connect Partners portal Fact Sheet
The WE Connect Partners portal delivers a revolutionary digital experience, combining base management and insights, network analytics, reporting, location visibility and customer support features into a single view to help you ...
Portal, We Connect
The WE Connect Partners portal delivers a revolutionary digital experience, combining base management and insights, network analytics, reporting, location visibility and customer support features into a single view to help you provide exceptional service to your end users. Download this Fact Sheet to learn more!
Windstream Enterprise Brochure
Granite Telecom Values Growing Partner Influence, Doubles Down on Channel Commitment
Channels, Commitment, Granite, telecom, Values
Granite Telecommunications Press Release
Granite Donates $7 Million To Boston Children's In 7th Annual 'Saving By Shaving' Event
BostonChildren'sHospital, Community, Donation, Event, Granite, Savingbyshaving, SBS7, telecommunications
Granite Telecommunications Press Release
Granite Telecom Values Growing Partner Influence
Granite, Growing, Influence, Partners, telecom, Values
Granite Telecommunications Article
Evolve IP Has Been Enabling and Empowering Work From Home for Over a Decade, Offers Collaboration and Virtual Workspaces In a Time of Need
Evolve IP is now offering its Collaboration and Workspaces services for businesses for free, enabling employees to work from home during the Novel Coronavirus outbreak. Evolve IP is also offering its services on a month-to-month ...
Access Management, Business Continuity, Clearlogin, collaboration, Coronoavirus, covid-19, Daas, Identity Management, Microsoft Teams, MS Teams, Remote, Voice Enabled Teams, WFH, Work From Home, Workspaces, Workstream Collaboration
Evolve IP is now offering its Collaboration and Workspaces services for businesses for free, enabling employees to work from home during the Novel Coronavirus outbreak. Evolve IP is also offering its services on a month-to-month basis for those in need of a business continuity solution that includes collaboration with voice services and access to on-premises applications.
Evolve IP Press Release
CallTower Receives 2020 INTERNET TELEPHONY Product of the Year Award
CallTower Receives 2020 INTERNET TELEPHONY Product of the Year Award a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit ...
collaboration, Microsoft Teams, Microsoft Teams Direct Routing, Product Of The Year Award, Teams Direct Routing, ucaas, unified communications
CallTower Receives 2020 INTERNET TELEPHONY Product of the Year Award a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} CallTower Recognized for Industry Innovation for their Microsoft Teams Direct Routing Solution
CallTower Press Release
Make Work Better with Evolve IP Workspaces
Remote work drives productivity and makes employees happier. See how our associate Rob Flores uses Workspaces and Collaboration technologies to move the business forward while still being present for the other important parts of ...
Access Management, Clearlogin, Daas, Desktop Applications, Desktop As A Service, Identity Managament, Workspaces
Remote work drives productivity and makes employees happier. See how our associate Rob Flores uses Workspaces and Collaboration technologies to move the business forward while still being present for the other important parts of his life.
Evolve IP Video
CallTower aligns with employers to enable no-cost remote business workforce strategies
CallTower aligns with employers to enable no-cost remote business workforce strategies a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit ...
collaboration, Coronavirus, Microsoft Office 365, Microsoft Teams, Microsoft Teams Direct Routing, Office 365, Remote Collaboration, remote workforce, unified communications
CallTower aligns with employers to enable no-cost remote business workforce strategies a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} CallTower provides Microsoft Teams Direct licenses at no cost to meet workforce demand for collaboration in response to Coronavirus
CallTower Press Release
Demand Increases for Microsoft Teams Direct Routing with CallTower Connect Provisioning Portal
Demand Increases for Microsoft Teams Direct Routing with CallTower Connect Provisioning Portal a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit ...
CallTower Connect, Cloud Communications, collaboration, Microsoft Teams, Microsoft Teams Direct Routing, Provisioning
Demand Increases for Microsoft Teams Direct Routing with CallTower Connect Provisioning Portal a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} CallTower sees a substantial rise in demand for Teams solution with proprietary CallTower Connect provisioning.
CallTower Press Release
CallTower Expands Channel Sales Team
CallTower Expands Channel Sales Team a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit ...
Cisco HCS, Cisco WebEx, Cloud Communications, Microsoft Teams Direct Routing, Partner Sales, Teams Direct Routing, ucaas, unified communications
CallTower Expands Channel Sales Team a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}} Nick Amelang and Charles Phaneuf join the CallTower Team
CallTower Press Release
Email #3 Text - Video Meetings
ccaas, Chat, contact center, Meetings, Remote, ucaas, unified communications, video, Video Conferencing, video meetings, voice, voip, Zoom
8x8 Campaign Materials
Email #3 BAnner - Video Meetings
8x8, Chat, cloud, contact center, Meet, video, Video Conferencing, video meetings, Virtual Office, voice, voip, Zoom
8x8 Campaign Materials
Email #3 PDF - Video Meetings
ccaas, Chat, conferencing, contact center, Coronavirus, Covid19, Meet, Meetings, Remote, ucaas, video, video meetings, Virtual, voice, voip, Workfoce, Zoom
8x8 Campaign Materials
Evolve IP Expands Global Leadership in Hospitality Industry
Evolve IP is excited to announce that its hosted unified communications solution has been deployed in 37 countries and over 75,000 hotel rooms and suites making it one of the world's largest providers of enterprise-quality hosted ...
collaboration, Microsoft Teams, MS Teams, ucaas, unified communications, Voice-enabled Teams, Workstream Collaboration
Evolve IP is excited to announce that its hosted unified communications solution has been deployed in 37 countries and over 75,000 hotel rooms and suites making it one of the world's largest providers of enterprise-quality hosted communications for the hospitality industry.
Evolve IP Press Release
Integrated SMS
Integrated, Sms, Text
MetTel Data Sheet
Email #1 Text - Video Meetings
Text for email to customers
8x8
Text for email to customers
8x8 Campaign Materials
Email #1 Banner - Video Meetings
JPG Image for email campaign
8x8, Banner, Email
JPG Image for email campaign
8x8 Campaign Materials
Email #1 PDF - Video Meetings
PDF for entire email
Email, video meetings
PDF for entire email
8x8 Campaign Materials
8x8 Video Meetings
User scenarios and responses
8x8, Meetings, Software, video
User scenarios and responses
8x8 Campaign Materials
Comparing DaaS Solutions
Evolve IP is the largest multi-tenant VMware DaaS provider in the United States and our solution has been named in every Gartner DaaS Market Guide since inception. This Comparison Guide looks at Virtual Desktops, DaaS, and ...
Cloud Computing, Compute, Computing, Daas, Desktop As A Service, Evolve Ip, Unified Workspace, Virtual Desktop, Virtual Workspaces, Vmware, Workspaces
Evolve IP is the largest multi-tenant VMware DaaS provider in the United States and our solution has been named in every Gartner DaaS Market Guide since inception. This Comparison Guide looks at Virtual Desktops, DaaS, and Virtual Workspaces and explains why Evolve IP Workspaces is the new way to make your users more productive, secure and mobile.
Evolve IP White Paper
Evolve IP's Guide to Deploying Microsoft Teams with PBX
This overview dives into the major considerations you'll want to think through, as well as provides advice on implementing Microsoft Teams Direct Routing independently or with a 3rd party enterprise voice provider like Evolve IP.
collaboration, Enterprise Voice, Evolve Teams, Microsoft Teams, Teams, uc, unified communications, Voice Enabled Teams, Workstream Collaboration
This overview dives into the major considerations you'll want to think through, as well as provides advice on implementing Microsoft Teams Direct Routing independently or with a 3rd party enterprise voice provider like Evolve IP.
Evolve IP White Paper
8x8 Video Meetings Solution Guide for Partners
Learn how easy it is to share 8x8's free video conferencing solution with your customers.
ccaas, Chat, cloud, communications, contact center, Free, Meetings, Partners, Solution, Travel, ucaas, video, Video Conferencing, video meetings, voice
Learn how easy it is to share 8x8's free video conferencing solution with your customers. 
8x8 Data Sheet
Cloud Conversation Starters for 8x8 Partners
Help your customers on their move to cloud journey with these discovery questions and conversation starters for 8x8 partners.
8x8, ccaas, Chat, cloud, Communicaitons, contact center, Discovery, Partners, Questions, ucaas, unified communications, video, Video Conferencing, voice
Help your customers on their move to cloud journey with these discovery questions and conversation starters for 8x8 partners. 
8x8 Data Sheet
Demand Generation Resources for 8x8 Partners
When it comes to prospective buyers and lead conversion rates, quality counts. Grow your pipeline performance, register more deals and drive increased revenue with demand generation tools and resources for 8x8 partners. From ...
8x8, Campaigns, Case Study, ccaas, Chat, cloud, communications, contact center, Data Sheet, Demand Gen, Generation, Infographic, Leads, Reviews, Rfp, ROI, ucaas, unified communications, video, Video Conferencing, Videos, voice, Webinars, White Paper
When it comes to prospective buyers and lead conversion rates, quality counts. Grow your pipeline performance, register more deals and drive increased revenue with demand generation tools and resources for 8x8 partners. From account-based marketing to ready-to-execute campaigns and social assets to creative customer engagement events, our demand generation initiatives help target stakeholders with messaging that resonates and moves them through their decision journey.View the attached PDF for demand generation resources for 8x8 partners. 
8x8 Data Sheet
CallTower Navigates Microsoft Outage with Phone Number Redirect Option
CallTower Navigates Microsoft Outage with Phone Number Redirect Option a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit ...
Cloud Communcations, cloud solutions, collaboration, Microsoft Teams, Microsoft Teams Direct Routing, unified communications
CallTower Navigates Microsoft Outage with Phone Number Redirect Option a[x-apple-data-detectors]{color:inherit !important;text-decoration:none !important;font-size:inherit !important;font-family:inherit !important;font-weight:inherit !important;line-height:inherit !important} #outlook a{padding:0}.yshortcuts a{border-bottom:none !important}.ExternalClass{width:100%} .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{line-height:100%} p{margin:0}body{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;moz-osx-font-smoothing:grayscale} [owa] .hse-column-container{max-width:600px !important;width:600px !important}[owa] .hse-section-full-width .hse-column-container{max-width:100% !important;width:100% !important} [owa] .hse-column{display:table-cell;vertical-align:top}[owa] .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} [owa] hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} [owa] .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important} [owa] .hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} [owa] .hse-section-2-col .hse-column{max-width:300px;width:300px}[owa] .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} [owa] .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} @media only screen and (min-width:640px){.hse-section-full-width.hse-section .hse-column-container{max-width:100% !important;width:100% !important} .hse-section-full-width.hse-section .hse-column{max-width:100% !important;width:100% !important;display:block !important} .hse-column-container{max-width:600px !important;width:600px !important}.hse-column{display:table-cell;vertical-align:top} .hse-section-1-col .hse-column{max-width:600px !important;width:600px !important} .hse-section-2-col .hse-column{max-width:300px !important;width:300px !important} .hse-section-2-col .hse-wide{max-width:400px !important;width:400px !important}.hse-section-2-col .hse-narrow{max-width:200px !important;width:200px !important} .hse-section-3-col .hse-column{max-width:200px !important;width:200px !important} .hse-section-4-col .hse-column{max-width:150px !important;width:150px !important} }@media only screen and (max-width:639px){img.stretch-on-mobile,.hs_rss_email_entries_table img{height:auto !important;width:100% !important} .display_block_on_small_screens{display:block}}With CallTower, Teams customers can easily redirect calls to an alternative number and stay connected 1 CallTower Navigates Microsoft Outage with Phone Number Redirect Option   February 27, 2020 With CallTower, Teams customers can easily redirect calls to an alternative number and stay connected    South Jordan, UT  -  CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, successfully navigated a Microsoft outage for their Teams users by utilizing an alternative phone number redirection system. CallTower is known for adding unique value to Microsoft Teams by leveraging their platform, providing complete redundancy to voice for Teams.  On February 3, 2020, Microsoft acknowledged an issue with Microsoft Teams that prevented users from logging into the client from their desktop or mobile. With CallTower, Teams Direct Routing customers easily redirected calls to an alternative number and stayed connected.     We are thrilled to provide a Teams solution that empowers customers with additional UCaaS feature sets and customized integrations that boost productivity and efficiency, all while saving money, said CallTower's Chief Revenue Officer, William Rubio. Customers with CallTower Direct Routing have options that Microsoft doesn't match, including the added connectivity from the phone number redirect option. Our goal is to provide the latest features to keep customers operational with 100% uptime.    CallTower has been a Microsoft Partner for over 12-years and as a voice solutions provider, CallTower handles Direct Routing using a service-provider level platform with flexibility and reliability.  If Microsoft Teams users need numbers redirected quickly, CallTower has the functionality to perform swiftly. CallTower maintains control of the phone numbers and builds routing to easily keep communications up and running, even in the event of a Microsoft cloud outage.      About CallTower   CallTower exists to enable people to easily connect to transact business communications. Since its inception in 2002, CallTower has become a leading provider of cloud-based, enterprise-class Unified Communications solutions for growing organizations worldwide. CallTower provides, integrates and supports industry-leading, cloud-based, Unified Communications and Collaboration solutions, including Cisco UC, Microsoft Teams Direct Routing, Native Skype for Business, CT Cloud, CT Cloud Boost, Office 365 and CT Cloud Meeting, powered by Zoom Video Communications for business customers.    CallTower enhances our clients' strategic and operational capabilities by integrating VoIP service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global network solutions into one reliable platform.     For more information, contact [email protected]  www.calltower.com CallTower, 10701 S. River Front Pkwy, Suite 450, South Jordan, Utah 84095, USA, 800-347-5444
CallTower Press Release
Business Texting Is The Next Trend
The business world has become fully mobilized in recent years due to the proliferation of smartphones and bring your own device (BYOD). And as a result, business texting is now one of the most important communications tools that ...
Business Messaging, Business Text Messaging, Business Texting, Business Texting Solution, Enterprise Communications, Texting