8x8
| Website: | https://www.8x8.com/ |
| Social: |
| Name: | See Contacts Page |
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 is an eight-time Gartner Magic Quadrant Leader for Unified Communications as a Service Worldwide, serving over one million business users worldwide.
Highlights:
- Global reach:
- Fifteen Global Data Centers
- Patented Geo-routing
- Global Extension-to-Extension Dialing
- Service in over 125 Countries
-
Single Platform:
- Voice, Video, Chat, Contact Center
- HD Audio, Video Conferencing
- Presence, IM, Chat
- Mobile & Desktop clients
- Integrated Omni-Channel Contact Center
- Single application for continuous communication
- Out-of-the-box integrations with Salesforce, Netsuite, Zendesk, Outlook, Skype for Business
- Enterprise Grade:
- Superior Security & Compliance
- Big Data Analytics
- Guaranteed End-to-End 99.9975% SLA
- Elite Touch Deployment
- 8-time Gartner UCaaS Magic Quadrant leader
Product Features:
One global cloud communications platform for voice, video, chat and contact center.
8x8 Virtual Office/Virtual Office Pro - Advanced IP Telephony and UCC, VO Mobile, Presence, IM/Chat, Unified Messaging, Call Recording and Virtual Meeting (web conferencing).
8x8 Contact Center - Multi-Channel (voice, IM/Chat, Email, Fax), Multi-Media Queuing, Skills-based Routing, Real-time Monitoring and Reporting, Support for Remote Agents, WFO/WFM Integration, CRM Integration.
Data Sheet
8x8 Contact Center with X Series
8x8 Cloud Contact Center
Consolidate and optimize your business communications and customer collaboration with X Series by 8x8.
8x8 X Series delivers the best set of cloud communications features for your business. X Series means integrated phone, meetings, collaboration and contact center to address your most important asset—your customers.
All delivered with 8x8’s class-leading voice quality, uptime and security compliances.
Whether you are running a startup or large enterprise, you can waste valuable time and money maintaining and managing an inefficient contact center solution. Outdated premise-based technology only gets in the way of keeping your customers happy.
8x8 can help. Our cloud contact center solution enables you to deliver a customer experience that differentiates your business from the competition.
