8x8
| Website: | https://www.8x8.com/ |
| Social: |
| Name: | See Contacts Page |
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 is an eight-time Gartner Magic Quadrant Leader for Unified Communications as a Service Worldwide, serving over one million business users worldwide.
Highlights:
- Global reach:
- Fifteen Global Data Centers
- Patented Geo-routing
- Global Extension-to-Extension Dialing
- Service in over 125 Countries
-
Single Platform:
- Voice, Video, Chat, Contact Center
- HD Audio, Video Conferencing
- Presence, IM, Chat
- Mobile & Desktop clients
- Integrated Omni-Channel Contact Center
- Single application for continuous communication
- Out-of-the-box integrations with Salesforce, Netsuite, Zendesk, Outlook, Skype for Business
- Enterprise Grade:
- Superior Security & Compliance
- Big Data Analytics
- Guaranteed End-to-End 99.9975% SLA
- Elite Touch Deployment
- 8-time Gartner UCaaS Magic Quadrant leader
Product Features:
One global cloud communications platform for voice, video, chat and contact center.
8x8 Virtual Office/Virtual Office Pro - Advanced IP Telephony and UCC, VO Mobile, Presence, IM/Chat, Unified Messaging, Call Recording and Virtual Meeting (web conferencing).
8x8 Contact Center - Multi-Channel (voice, IM/Chat, Email, Fax), Multi-Media Queuing, Skills-based Routing, Real-time Monitoring and Reporting, Support for Remote Agents, WFO/WFM Integration, CRM Integration.
Campaign Materials
CCaaS in 2020: Ready, Responsive & Resilient Campaign Kit
CCaaS in 2020: Ready, Responsive & Resilient Campaign Kit
At the center of a company's success is the ability to manage customer expectations quickly, efficiently and effectively. Use this content kit to share the 8x8 Contact Center solution with your customers to help manage agent productivity, even in work from home situations.
