8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.

8x8 is an eight-time Gartner Magic Quadrant Leader for Unified Communications as a Service Worldwide, serving over one million business users worldwide.

Highlights:

• Global reach:
  • Fifteen Global Data Centers
  • Patented Geo-routing
  • Global Extension-to-Extension Dialing
  • Service in over 125 Countries
• Single Platform:
  • Voice, Video, Chat, Contact Center
  • HD Audio, Video Conferencing
  • Presence, IM, Chat
  • Mobile & Desktop clients
  • Integrated Omni-Channel Contact Center
  • Single application for continuous communication
  • Out-of-the-box integrations with Salesforce, Netsuite, Zendesk, Outlook, Skype for Business
• Enterprise Grade:
  • Superior Security & Compliance
  • Big Data Analytics
  • Guaranteed End-to-End 99.9975% SLA
  • Elite Touch Deployment
  • 8-time Gartner UCaaS Magic Quadrant leader

Product Features:

One global cloud communications platform for voice, video, chat and contact center.

8x8 Virtual Office/Virtual Office Pro - Advanced IP Telephony and UCC, VO Mobile, Presence, IM/Chat, Unified Messaging, Call Recording and Virtual Meeting (web conferencing).

8x8 Contact Center - Multi-Channel (voice, IM/Chat, Email, Fax), Multi-Media Queuing, Skills-based Routing, Real-time Monitoring and Reporting, Support for Remote Agents, WFO/WFM Integration, CRM Integration.