8x8
| Website: | https://www.8x8.com/ |
| Social: |
| Name: | See Contacts Page |
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 is an eight-time Gartner Magic Quadrant Leader for Unified Communications as a Service Worldwide, serving over one million business users worldwide.
Highlights:
- Global reach:
- Fifteen Global Data Centers
- Patented Geo-routing
- Global Extension-to-Extension Dialing
- Service in over 125 Countries
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Single Platform:
- Voice, Video, Chat, Contact Center
- HD Audio, Video Conferencing
- Presence, IM, Chat
- Mobile & Desktop clients
- Integrated Omni-Channel Contact Center
- Single application for continuous communication
- Out-of-the-box integrations with Salesforce, Netsuite, Zendesk, Outlook, Skype for Business
- Enterprise Grade:
- Superior Security & Compliance
- Big Data Analytics
- Guaranteed End-to-End 99.9975% SLA
- Elite Touch Deployment
- 8-time Gartner UCaaS Magic Quadrant leader
Product Features:
One global cloud communications platform for voice, video, chat and contact center.
8x8 Virtual Office/Virtual Office Pro - Advanced IP Telephony and UCC, VO Mobile, Presence, IM/Chat, Unified Messaging, Call Recording and Virtual Meeting (web conferencing).
8x8 Contact Center - Multi-Channel (voice, IM/Chat, Email, Fax), Multi-Media Queuing, Skills-based Routing, Real-time Monitoring and Reporting, Support for Remote Agents, WFO/WFM Integration, CRM Integration.
Blog Article
Why Every Company Needs a Virtual Business Phone System
In 2020, business users expect tools and services they can interact with from anywhere and at any time. Customers expect the businesses they engage with to provide one system of engagement. This includes business telephone numbers, which have become untethered from physical business phones.
As new businesses launch and growing companies scale, the cost of traditional phone systems can be cost-prohibitive. Phone system hardware and upkeep are costly, especially true for new companies or companies experiencing new market growth
But modern, virtual business phone systems do more to empower users. They transform how businesses interact with colleagues, partners, and customers. Read more...
